Kenneth Keegan Independent Funeral Directors Reviews 

309
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Our experience from the very beginning was the best anyone could hope for under such difficult circumstances. Mark was attentive, empathetic and nothing was too much trouble for him. We are extremely... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend using Kenneth keegan funeral directors.they made a difficult time for our family much easier. took care of everything can’t thank them enough Gordon, Stuart and rest of their co... See more

Company replied

Rated 5 out of 5 stars

Could not ask for anything more, everything was done as we wanted. Helpful at every step of the way. There was no suggestion, never mind pressure, to choose anything more expensive or purchase any... See more

Company replied

Rated 5 out of 5 stars

Cannot explain how much Kenneth Keegan helped us through the worst of times, advice, support and help at the most difficult times x Gordon advised and helped us every step of the way x Cannot praise... See more

Company replied

Company details

  1. Funeral Director
  2. Funeral Home

Written by the company

At Kenneth Keegan Independent Funeral Directors we consider it an honour that a family makes the decision to entrust their loved one into our care. We take great pride in all we do and we’re proud to offer this professional, caring service at an affordable cost. We know and understand how difficult it can be to arrange a funeral; we strive to offer a complete, individual, caring and professional service to all clients from the moment of first contact. We’ll endeavour to help families every step of the way, providing guidance and support at a time when they need it most. Funeral Arrangements Pre Paid Funeral Plans Memorial Jewellery Monumental Masons


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5.0

Excellent

TrustScore 5 out of 5

309 reviews

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5.0

All reviews

(309)

1 review in the last 12 months

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Rated 5 out of 5 stars

I walked into Kenneth keegan …

I walked into Kenneth keegan undertakers as my son suddenly passed away and when my mum passed away I didn't have a good experience with they undertakers my sister arranged to do her funeral bu as I walked threw your doors that morning I was greeted by I gentleman I had never met before he introduced himself as Gordon and said he would arrange everything for my wife and I it was the nicest thing tat happened to us everything went brilliant we had nothing to worry about a credit to your company and a man we can call a friend now .

2 July 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Pat,

Thank you so much for leaving such positive feedback about the service provided recently by Gordon following the loss of your Son. We're grateful for the opportunity to help, but saddened that you need us.

I'm sure Gordon will be also proud of the kind words used to describe how he handled everything.

Take care
Best wishes
Kenneth, Gordon and the team

Rated 5 out of 5 stars

Great professional,courteous service…

Great professional,courteous service from we first walked in until the service finished even had a follow up call to see if we had been happy with the way it all went.

4 July 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Ian,

Sincere thanks for taking the time to leave a positive review.
Much appreciated!

Thanks
Regards
Kenneth and all the team

Rated 5 out of 5 stars

Professional and respectful

Professional and respectful, great treatment from a great company. Would highly recommend Stewart and the team to anyone.

29 June 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Kevin,

Many thanks for taking the time to leave your review. I'm sure Stewart will appreciate your kind comments.

Best wishes
Kenneth, Steward and team

Rated 5 out of 5 stars

Excellent professional

Excellent professional, and compassionate service. Great communication kept us informed all through this sad process

26 June 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Mary,

Thanks for the feedback on how everything went. It's good to know we made this sad time a little bit easier.

Thanks
Regards
Kenneth and all the team

Rated 5 out of 5 stars

A fitting and respectful service with genuine humanity

Stephen and all of the team were fantastic throughout. Truly respectful, incredibly helpful and reassuring and just so easy to deal with.

29 June 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Roy,

Thanks for taking the time to leave your feedback in particular recognising how well Stephen looked after everything throughout the arrangements.

All the very best
Kenneth, Stephen and all the team

Rated 5 out of 5 stars

Outstanding service from all at Kenneth…

Outstanding service from all at Kenneth Keenan. Especially Mark who was supportive both emotionally and practically. Mark went out of his way to make sure everything was covered. Would thoroughly recommend.

4 July 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Chris,

Thanks for your great feedback. It's good to know Mark looked after everything so well.

All the best
Kenneth, Mark and the team

Rated 5 out of 5 stars

The service that Stewart and staff at…

The service that Stewart and staff at Keegans was exceptional considering the circumstances me and my family cannot thank them enough very much appreciated.

15 June 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Robert,

Your very welcome! If Stewart can help with anything else, please don't hesitate to let us know?

Best wishes
Kenneth, Stewart and the team

Rated 5 out of 5 stars

Compassionate

All of the team at Kenneth Keegans are wonderful, so caring and compassionate. They showed genuine concern and support to me following the unexpected death of my husband and were very accessible. Special thanks to Mark Sutherland. I would highly recommend this team to anyone.

3 June 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Linda,

Thanks for the review and recommendation!

I'm sure Mark will be glad to know how well he looked after the arrangements for your late husband. It's never easy loosing someone but we're grateful for the opportunity to make things a little easier.

Thanks
Regards
Kenneth, Mark and all the team

Rated 5 out of 5 stars

Service is first class

The service is first class and the staff are exceptional. The staff are so kind and thoughtful and so professional I have sadly used them several times and would not trust any other funeral directors .Thank you so much for being there .

14 April 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Margaret,

Thanks so much for the great review! Sorry you've had the need to use our services a number of times. I'm glad we could be there to help guide and support you.

All the very best
Kenneth and the team

Rated 5 out of 5 stars

We can’t recommend Kenneth keegan…

We can’t recommend Kenneth keegan highly enough. Gordon is a true asset to your business, he was wonderful with our family. All staff in general were very good.

28 May 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Caroline,

Thank you for leaving your great feedback.

I know Gordon will take great comfort knowing he looked after everything so well for you and the family.

Many thanks
Regards
Kenneth, Gordon and all the team

Rated 5 out of 5 stars

Very personal service

Very personal service, efficient, approachable and compassionate, nothing was too much. They communicated well, they provided a lovely service for my mother, I can't thank them enough.

Thanks to Mark, and Billy Hassan Celebrant who advised us and guided us through the process.

12 June 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Daniel,

Many thanks for giving us the opportunity to help guide you through the arrangements for your late Mother's funeral. We're glad everything well and I'm sure Mark and Billy will appreciate your kind words.

Best wishes
Kenneth, Mark and the team

Rated 5 out of 5 stars

Made a hard time so much easier

Made a hard time so much easier - thanks to everyone at Kenneth Keegan for their professional and personal help and support.

31 May 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Ross,

Thanks very much for taking the time to leave your feedback on your recent experience with us. We're glad we were able to make this time a little easier while providing the support needed.

All the best
Kenneth and the team

Rated 5 out of 5 stars

Empathy

Empathy, Knowledge, Efficiency, from both Gordon and Stephen.
Kept in touch regularly.
Were willing to go the extra mile.

12 May 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Alice,

Sincere thank for taking the time to leave your review. It's great to know both Gordon and Stephen looked after everything so well.

Take care
Best wishes
Kenneth, Gordon, Stephen and the team

Rated 5 out of 5 stars

Excellent team and service

We cannot thank the team enough for making a very difficult time easier with their support and guidance.

1 June 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Jennifer,

Thank you for leaving such great feedback. The team are glad to have been such a support when needed most.

Take care
Best wishes
Kenneth and all the team

Rated 5 out of 5 stars

Friendly, compassionate and professional without flaw.

All of the staff at Kenneth Keegan helped to support me and my entire family after my mum passed away. They all made sure that her wishes were met during the planning process. Mark was a blessing and bent over backwards to help make sure everything was perfect. On the day they were professional to the point of perfect. I cannot thank them enough, the employees showed a genuine care for my family and were very patient. I also highly recommend Douglas Harvey as a humanist officiant.

17 May 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Gayle,

Thank you so much for leaving such amazing feedback! I'm really pleased that we were able to provide such help and comfort after the loss of your Mum. I'm sure Mark will also be very pleased with you leaving such a positive review of the service he provided throughout the arrangements.

Wishing you all the very best
Kenneth, Mark and all the team

Rated 5 out of 5 stars

KENNETH KEGAN This company keeps their…

This company keeps their professionalism while being very supportive to family their kindness they show you as a grieving family and when your loved on goes into their care that is exactly what they do is Care .

2 May 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Gillian,

Thanks so much for your kind words! I'm glad we were able to help you through this difficult time and give you the care and support needed.

Take care
Kenneth and all the team

Rated 5 out of 5 stars

Would highly recommend this service to…

Would highly recommend this service to everyone, kind caring funeral director, done an amazing service for my dad. Thanks ever so much everyone at Kenneth keegan funeral directors I’m forever grateful 😇

9 May 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Dale,

Thanks so much for sharing some feedback on your recent experience using our services. It's great to know everything went so well!

Best wishes
Kenneth and all the team

Rated 5 out of 5 stars

Gordon Powrie was absolutely amazing…

Gordon Powrie was absolutely amazing and very professional the whole time dealing with our family member and keeping us up to date with everything involed

12 April 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Marie,

Great to hear your positive feedback and much appreciated you taking the time to let us know how everything went well.

Best wishes
Kenneth, Gordon and the team

Rated 5 out of 5 stars

Top Class Company…

From the moment I entered Kenneth Keegans premises, I was warmly welcomed and when I met Gordon, who would be looking after Mark, I was completely at ease. Professional, understanding and caring and nothing was a bother for any of the staff.

They helped me give Mark the best send off that he truly deserved , I’ll be forever grateful.

I couldn’t recommend them highly enough, first class service throughout

21 April 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi Yvonne,

We really appreciate you taking the time to leave such a positive review. I'm glad we were able to help guide you through the arrangements. It's great to know we were able to be so helpful and that Gordon provided the support needed.

Thanks again
Best wishes
Kenneth, Gordon and the team

Rated 5 out of 5 stars

Highly recommend Kenneth Keegan

Highly recommend Kenneth Keegan funeral directors! Steven & the team made this difficult time less stressful for us all. They were very respectful & helped us to have a lovely send off for our mum. Thank you guys!!

2 April 2023
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Reply from Kenneth Keegan Independent Funeral Directors

Hi June,

It's good to know we were able to help you and your family after the loss of your late Mum. We really appreciate you taking the time to leave your review!

Best wishes
Kenneth and the team

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