Excellent quality hoodie! Most comfortable jumper I have ever worn. Delivery was quick. Only really brought the jumper because of mashtag but the quality has made me want to check out their other stuf... See more
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At Kecks, we pride ourselves on delivering premium, stylish underwear crafted from the finest materials. Based in the UK, our e-commerce business is dedicated to offering customers a seamless shopping experience with a focus on quality, comfort, and modern design.
Our journey began with a simple mission: to redefine underwear for the contemporary individual. We create underwear for men, women, and boys, ensuring that everyone in the family can experience the superior comfort and style of Kecks.
Customer satisfaction is at the heart of everything we do. While we cannot accept returns on underwear for hygiene reasons, we guarantee to replace any items with manufacturing defects within 14 days of purchase. Join us in experiencing the perfect blend of style, comfort, and reliability.
If you have any issues, visit our Help Page to submit a support ticket.
Email: support@kecks.co.uk
Address: 4L Gelders Hall Rd, Shepshed, Loughborough, LE12 9NH
United Kingdom
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Excellent designs and the materials are perfect for anybody who’s active. Whether that’s going to the gym, running, doing moto X, enduro or road racing.
Only regret is I didn’t buy more than 3
Pairs

Reply from Kecks
Not very helpful with sizing. They do state that sizing is snug but boys boxers having to be stretched 6 inches to fit is too extreme. Couldn’t get over boys calf so thinking they were made incorrectly but Kecks have a policy of no return for underwear so they are not willing to move on this even though the error is their end. Good luck with sizing

Reply from Kecks
Awful quality for the price went bobbly after the first wash followed washing instructions too the hoodie is very warm and comfortable it’s quite a thick fabric so I’ve worn this most of the winter but bobbling was absolutely awful 😢

Reply from Kecks
Great kit and super comfortable. Hoodiea are fantastic

Reply from Kecks
So!
The colours are bold and vibrant. The cut and length are good. The fit is spot on.
However...
Printed polyester looks good.
But leads to schweddy bawls
They're good base layer shorts though... Just not boxers....

Reply from Kecks

Reply from Kecks

Reply from Kecks
Slow delivery. Paid for 24hr delivery ordered on Thursday evening didn't receive package until Tuesday afternoon. May as well have saved myself the extra money and gone for standard delivery.

Reply from Kecks
Great quality clothing and brilliant unique designs.

Reply from Kecks

Reply from Kecks
Great communication. Nice quality t shirt as described. My son love it. Not cheap and the transfer wasn't sewed on but still nice quality

Reply from Kecks
Women's sports wear is misleading in photos, looks like they have cups in the sports bra but they don't very thin not suitable for actual activity more fashion sports wear. Leggings thin as well which I found unflattering especially in light colours then a short return window

Reply from Kecks
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