KCOM Reviews 3,957

Absolutely superb and faultless install by Greg and Jason. Went like a breeze.

Matt and Jake were brilliant, quick and done a nice tidy job, great lads

My installation of full fibre 500 by KCom went smoothly & efficiently. The 2 installers were polite, informative & cleared up after themselves. Inspite of digging a channel across the garden gravel, grass & block paving, you could hardly tell it had happened. It’s a very narrow channel & they put back to restore original as much as possible. Even shoes were taken off inside!
The speeds exceeded the promises & I am delighted with the result. Thank you 😄

Engineer installation friendly, polite and attentive.

💩CON ARE THE MOST UNRELIABLE EXPENSIVE PHONE COMPANY IN THIS COUNTRY THEY 😑 CHARGE £70 FOR BASIC FIBRE BROADBAND AND MOST OF THE TIME IT DOESNT EVEN WORK AS LIGHTSTREAM IS DEADSTREAM! IF YOU HAVE AN ENGINEER APPOINTMENT BOOKED THEY WONT TURN UP YOU SIT THERE LIKE A FOOL IT GETS TO EVENING SO YOU RING THEM UP AND HAVE A GO AT THEM!! SO WHAT DO YOU DO WELL YOU PLACE A LOVELY LITTLE CEASE ORDER WITH BT AND FOR HALF YOU WERE PAYING 💩CON YOU GET 1GB FULL FIBRE BROADBAND TELEPHONE ☎️ SERVICE AND DIGITAL TV 📺 SAVING YOURSELF AN ABSOLUTE FORTUNE ON 💩CONs rip off CON ARTISTS prices as its over the MONOPOLY is no more and everyone are coming into Hull to kick 💩CONs bloody PHAT GREEDY ARSE JUST DUMP THEM DONT PHONE THEM TO SAY YOURE LEAVING JUST PHONE 0800 800 150 now placing that LOVELY LITTLE CEASE ORDER you will be glad you did 😀 as the absolute fortune you save by never ever 😀 using these FOOLS again!

Knowledgeable, efficient and effective information given. Easily understood with excellent command of language. Friendly disposition.

Ellis and Blake installed our Broadband yesterday they did a Brilliant Job Thank you

Ordered KCOM online, a good price I’m yet to receive the box and have installed, so will leave a further review once my internet service has been installed and I can comment on the installation and quality of the full service provided!

Very friendly and helpful lady who informed me what was the correct package for me and told me all I wanted to know

early days but ordering process was very slick

Just had full fibre installed. Blake and Ellis were brilliant and did an excellent job, very clean and tidy explaining everything they were doing all along. They had to take up the block paving outside but they replaced it back perfectly. Good job well done.

Professional from the beginning with all options clearly outlined. Did not feel under any pressure at any time and the engineer who installed the WiFi was timely, efficient and professional throughout.

Thanks Corey & Adam for a perfect experience ⭐️⭐️⭐️⭐️⭐️

Good value packages and easy to use web pages

Matt &Jake arrived early in the time window which was appreciated, clean and tidy with conscientious approach to tidying up afterwards, I didn’t need to request shoes off.
The only way I could have scored higher was if the company could have arranged a quicker appointment.

Neither my wife and i are tech savvy so wasn't sure how to arrange broadband and streaming t.v channels. Simon,was in our area and gave us some info and explained how easy it was to set up. We where going away on holiday and we asked if he could call back on our return which he did. He organised everything over the telephone with kcom,he was extremely patient and polite and explained everything in easy to understand language. We knew we where in safe hands and so far are happy with our choices. The person on the telephone was also very proffesional and had a great telephone manner making the whole process very relaxed and easy to understand the t&c's.All in all a positive experience,and very pleased we joined up.

Installation was quick and efficient performed by 2 experienced and well mannered engineers. The internet speed surpassed all expectations and it is superb.

I am moving back to Hull and therefore a return customer to kcom, was always happy with the service and contact ability

Very helpful employee on the phone. He explained everything and it’s nice to speak to a human being.