Kathandkin Reviews 

313
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Received item. Not overly impressed with quality. Have emailed 3 times trying to return for a refund and just keep getting automated responses saying you will get back to me!

Rated 5 out of 5 stars

Such a lovely business, I ordered a vase from here and was let down by DPD as they didn’t even attempt to deliver my parcel before sending it back. I contacted Kath & Kin, because DPD weren’t taking a... See more

Rated 5 out of 5 stars

Absolutely amazing products and customer service, going above and beyond. Ordered so of the most high quality, beautiful bubble glasses and managed to break one within a short time of having it. Was v... See more

Rated 5 out of 5 stars

Such an amazing company , Is always a pleasure to deal with. Wonderful products and always a special offer to be had . Really fast delivery , great packaging and the Fantastic lady Owner is just amazi... See more

Company replied

Company details

  1. Home Goods Store
  2. Boutique
  3. Countertop Store
  4. Decoration and Interior Design Store
  5. General Store

Written by the company

Home Décor Reimagined for Modern Life Kath and Kin are a small business based in Yorkshire run by me, Kathryn. With the occasional help of my husband and daughter. Kath and Kin formerly known as Shabby2Chic Boutique was set up 7 years ago after I was diagnosed with endometriosis and needed a way to support my family. It has been my passion to provide high quality and unique products to our customers, with a second to non customer service. Selling everything from labelled storage jars and dispenser bottles for your kitchen and bathroom, to beautiful ornaments and one off pieces to help our customers style your home and create a modern and organised space with our customised storage jars, bottles and boxes and a wide range of home décor. Kath and Kin rebranded in 2021 from Shabby2Chic Boutique with a range of changes to speak to who we are as a brand including changing our packing to all recyclable. Creating our own minimal style waterproof labels and bringing unique and original homeware to the market. Weather you are looking for a pretty ornament for your home, labelled storage to organise your pantry or kitchen space or gift ideas like pet bowls for your pets or cute mugs for your family and friend. Kath and Kin have an ever growing collection we are regularly adding new items to, we are sure you will enjoy exploring.


Contact info

4.2

Great

TrustScore 4 out of 5

313 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(313)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely love love love…

Absolutely love love love my glass embossed mugs and my plant pot, ive supported you since you were shabby2chic and will continue to support ❤️ I love seeing your designs and new products ❤️

7 December 2022
Unprompted review
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Reply from Kathandkin

Thank you so much Sammy. Your support means so much and to hear this is truly lovely. Thank you for everything x

Rated 5 out of 5 stars

Great small business

I have ordered a few times over the last couple of years! Excellent products. Always love them. Prompt service. Great communication. Lovely owner and small business:)

5 December 2022
Unprompted review
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Reply from Kathandkin

Thank you so much for your continued support Lizzie. I am so pleased to hear you enjoy your shopping experience with Kath and Kin

Look forward to seeing you again soon
Kath and Kin

Rated 5 out of 5 stars

Great company

Super friendly, quick dispatch and products are such good quality will definitely be back

15 November 2022
Unprompted review
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Reply from Kathandkin

Thank you so much Sabrina
Your kind words mean so much. We hope to see you again soon
Kath and Kin

Rated 5 out of 5 stars

The best

I’m not sure how to describe this lady and the business.
Always fast dispatch, always super friendly, the products well they bring such joy. I’m glad I discovered this business.

22 November 2022
Unprompted review
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Reply from Kathandkin

Such kind words Kayleigh, Thank you so much. I am glad you discovered us too. Thank you

Rated 5 out of 5 stars

Absolutely love this site

Absolutely love this site, such a variety of lovely, unique items at great prices too! Quality is outstanding, really quick delivery…what’s not to love!

28 October 2022
Unprompted review
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Reply from Kathandkin

Thank you so much Trudi. I am happy you enjoy Kath and Kin's variety of unique home décor and gift ideas and the quality of our products and service. As a small business who prides themselves on all of the above it is lovely when this is noticed
Thank you
Kath and Kin

Rated 5 out of 5 stars

Seen these jars in a magazine, Love them

Seen these jars in a magazine, so went looking for them, it’s my first purchase from them but I will be a returning customer, item was exactly what I was looking for, was well packaged, delivery wasn’t bad considering the postal strikes, postage for North East Scotland was good, I know companies that charge us extra 🤷‍♀️ all in all one very happy customer 😊

5 November 2022
Unprompted review
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Reply from Kathandkin

I am so pleased you found us Morag. I am so pleased you found our jars and enjoyed our products and service too. We look forward to seeing you again. Thank you for your very kind words and support

Kath and Kin

Rated 5 out of 5 stars

Absolutely stunning products and…

Absolutely stunning products and amazing customer service.
Will definitely be purchasing from them again.

5 November 2022
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Reply from Kathandkin

Thank you so much Leanne. We look forward to seeing you again
Kath and Kin

Rated 5 out of 5 stars

My candle holder is stunning

My candle holder is stunning. A high quality product sent in secure packaging. Will definitely buy again

1 November 2022
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Reply from Kathandkin

Thank you for such a lovely review Tabassum. I am so pleased you like your new candle holder

Hope to see you again
Kath and Kin

Rated 4 out of 5 stars

The goods and service is excellent

The goods and service is excellent. One mark deducted as there was so much packing material it filled my recycling bag

1 November 2022
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Reply from Kathandkin

Thank you for your feedback Gillian. I am so pleased you enjoyed our service and products. We always ensure items are packed well to prevent damages during transit as many couriers use sorting shoots. As we ship a lot of glassware we have found in the 6 years of trading and trying different packaging techniques, this is the only way to ensure their safe arrival

I hope this helps explain
Thank you
Kathryn

Rated 5 out of 5 stars

Fantastic bathroom Bottles

Ordered myself some plastic bathroom containers for my shampoo, conditioner etc. excellent products with fast delivery. Can recommend and would use again. Thank you x

21 October 2022
Unprompted review
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Reply from Kathandkin

Thank you Louise. I am so pleased you like your new bathroom dispenser bottles. Look forward to seeing you again in the future
Kath and Kin

Rated 2 out of 5 stars

Label Seconds

I ordered the seconds home labels, which were really good quality. Disappointingly though I received multiples of at least 8 different labels, including 4 body lotions, olive oils, washing powder. This was unfortunately not made clear on ordering.

6 October 2022
Unprompted review
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Reply from Kathandkin

Hi Nichola,
I am sorry to hear this. Our customers experience is important to us if you would like to get in touch and send us an email to support@kathandkin.com I am more than happy to look into this for you

Thank you for your feedback

Thank you
Kath and Kin

Rated 5 out of 5 stars

Great service and labels are quality

Great service, quick to arrive and great quality labels.

30 August 2022
Unprompted review
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Reply from Kathandkin

So pleased you are happy with your labels and the service you received from Kath and Kin

Thank you
Kath and Kin

Rated 5 out of 5 stars

Fantastic Company! Fantastic service

What can I say ! such a wonderful friendly company , with amazing products of superior quality . Would recommend to anybody to please try this company you wont be disappointed , so much choice and always happy to help in any way . Well done your amazing and I will be returning again and again and will be passing your details to anybody who will listen 😂😂

8 October 2022
Unprompted review
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Reply from Kathandkin

Such kind words Stephanie. Thank you so much for supporting our small business I am so pleased you enjoy our range of products and service

Look forward to seeing you again
Kath and Kin

Rated 5 out of 5 stars

Great service from order to delivery

Great service from order to delivery. Kept me informed regarding delivery. Products arrived and was packed well. I'm thrilled with them and will definitely be ordering more. Thank you very much

11 September 2022
Unprompted review
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Reply from Kathandkin

Thank you Andrea. I am so pleased you enjoyed the shopping experience and service from Kath and Kin. We look forward to seeing you again soon
Kath and Kin

Rated 5 out of 5 stars

Great delivery didnt take king at all…

Great delivery didnt take king at all to arrive from placing my order and the products are great they look fantastic in my bathroom

Love them

7 October 2022
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Reply from Kathandkin

Thank you so much Claire. I am so pleased you received your order quickly and our dispenser bottles have been a lovely addition to your bathroom
Kath and Kin

Rated 5 out of 5 stars

Seconds range

I ordered a tea, coffee and sugar set from the seconds range.
Products are lovely and a great size, I thought they’d be smaller so I’m really pleased with them.
I also can’t see any imperfections so the seconds range is a good purchase!

7 October 2022
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Reply from Kathandkin

Thank you Annabel. I am so pleased you enjoyed shopping in our seconds section and love your tea coffee and sugar jar set
We Look forward to seeing you again
Kath and Kin

Rated 5 out of 5 stars

A gem of a small business!

I absolutely love this small company, the items are good quality and quirky and I’m very excited to be putting my Christmas bits and bobs out that I bought off them, they package well and I feel so much better supporting a small business. I will be back for more I can assure you! The only negative and it’s no issue for me is shipping, it takes a week from ordering to receiving your goods, which is slow in our usual shopping experience, however I totally understand the pressure and costs involved in shipping heavier items for a small business so it’s not an issue for me, but if I wanted something for a forgotten gift I would probably struggle, but please don’t take this as negative and your business is beautiful and makes me happy!

29 September 2022
Unprompted review
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Reply from Kathandkin

Thank you so much Dawn. I am so pleased you enjoy your experience shopping at Kath and Kin. As a small business we do understand our customers are excited to receive their orders. We do aim to ship all orders within 5 working days however during busy periods this may be a little longer. If ever you need something urgently please don't hesitate to reach out and drop us an email prior to placing the order. Thank you and we look forward to seeing you again in the future. Thank you for your kind words and support and feedback. Kath and Kin

Rated 5 out of 5 stars

So in love with my delivery

So in love with my delivery, her products are fantastic. They make a great addition to my home, and I can’t wait to buy more. She is such a lovely lady to talk to if you need assistance with any products or information and she replies very quickly too. Great products and very reasonably priced with quick delivery also.

26 September 2022
Unprompted review
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Reply from Kathandkin

Thank you so much for such a lovely review Sabrina. I am so pleased you love our products and service. Your kind words mean a lot as a small business owner. Thank you. Hope to see you again :) Kathryn

Rated 5 out of 5 stars

Pumpkins

Loved my products, absolutely great service.

8 September 2022
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Reply from Kathandkin

Thank you so much Claudie. It is lovely to hear you enjoyed your shopping experience with us. Kath and Kin look forward to welcoming you back in the future

Rated 5 out of 5 stars

Perfect pumpkins

Getting ready for autumn - these pumpkins are super cute … I love them.

1 September 2022
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Reply from Kathandkin

We are so pleased you like your new Kath and Kin Pumpkin's Pauline. Thank you so much for taking a moment to leave us such a lovely review. We hope to see you again :)

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