E&G products Limited  Reviews 

141
•
TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Bought Karlsten’s bed bug killer spray and was really pleased with the customer service. It makes a difference dealing with a company that looks after its customers. A positive experience overall—than... See more

Rated 5 out of 5 stars

First time application to the roof stopped all pigeons for 24 hours! Then a couple of die hard pigeons landed on ridge after that where no bird spray applied. Completely shocked at the impact especi... See more

Rated 3 out of 5 stars

The peppermint spray is useful to me to keep spiders away without killing them but the delivery uses Amazon who are hopeless here. They delivered it to the wrong address and they have no method of co... See more

Rated 1 out of 5 stars

Ordered Karsten Fly Freeze Spray direct from Company and delivered on time, absolutely no issue with company. Unfortunately I found the product Not to be at all effective, at best the spray ble... See more

Company replied

Company details

  1. Pest Control Service

Written by the company

Pest control service, Rodent control and animal control , insect control providing insecticides and all pest control product formulations


Contact info

4.1

Great

TrustScore 4 out of 5

141 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(141)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Spoke with someone in the company to…

Spoke with someone in the company to clarify some questions I had about the product before purchasing and was reassured by their answers and polite response.
Product arrived on specified day, however it was left in full view on my doorstep despite me requesting it be left behind bin in front garden if I was out. Hence 4 star review.

4 July 2024
Rated 1 out of 5 stars

Order taken, payment taken then refunded with no explanation

I ordered 2 spider fogger cans and put in all my details including postcode and they accepted the order, took my money and then a day or so later refunded it with absolutely no explanation. I assume it was because they wouldn’t send to NI but no explanation, no nothing. Awful (None) Customer service.

11 July 2024
E&G products Limited  logo

Reply from E&G products Limited

Hi we do apologise Aerosols cannot be delivered to Ireland especially insecticide foggers .. we issued an immediate refund and an automated email should have been sent to you. The website should not of accepted any order from Ireland as we do not deliver to this location. I am sorry you cannot receive this order..have a great weekend Best regards

Rated 1 out of 5 stars

It is not working (yet?)

A fox has created a den in the next door garden. We used the fox repellent spray and the granules on alternate nights for over a week liberally on both sides of the fence. Sadly, it has made no discernible difference yet. Nightly, we have the fox cubs screaming and chasing around in both gardens. This has frightened our cats, one of whom has left home in fear. I would like to know how long I need to keep putting the repellent down before the foxes will move elsewhere.

29 May 2024
Rated 1 out of 5 stars

Not received the order

Not received the order. Surprised to be asked for a review as we have not received the order. Will be requesting a refund.

20 May 2024

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