The customer service was exceptional - after I placed my order the communication and responsiveness were first class, even when I had to slightly amend my order they were super flexible. The quality o... See more
Company replied
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See what reviewers are saying
A great choice of presentation boxes for jewellery makers. By far the most cost effective brand for eco friendly, post box sized and brand name printed earring and pendant boxes. Karina Krafts are c... See more
Company replied
Good selection of goods and sundries and fast delivery. Had some problems with my cart where items selected not in cart and when I tried to go back to select again , cart forced me to complete sale a... See more
Company replied
Staff are always lovely and helpful, always respond to our orders promptly and give fair prices and fair expectations on lead times when we place bigger orders. We’ve always been very happy with the q... See more
Company replied
Company details
Written by the company
Based in South Wales, Karina Krafts is one of the largest independent suppliers of jewellery & gift and presentation packaging in the U.K. We have a large selection of jewellery and gift packaging, presentation and specialist cases, jewellers displays and stationary ... All available for overnight delivery.
Contact info
34 Nelson Road, Ystrad Mynach, CF82 7BP, Mid-Glamorgan, United Kingdom
- 01443 815595
- sales@karinakrafts.com
- karinakrafts.com
4.9
Excellent
162 reviews
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Fast efficient service and extremely…
Fast efficient service and extremely good value highly recommended this company.
4 August 2025
Reply from Karina Krafts
Thank you! We really appreciate your lovely 5 star review, and very much look forward to being of service to you again soon!
Best Wishes
Jade
Excellent Company
Excellent company to deal with. Alex replies promptly to emails and orders are despatched swiftly. Can't fault the service.
8 August 2025
Unprompted review
Reply from Karina Krafts
Thank you so much for this brilliant 5 star review! We really appreciate it. It's been a pleasure working with you over the past 8 years (wow! where has the time gone?)
Oh and Alex will be chuffed he's had a mention too. Haha!
Cheers guys
Speak soon
Jade
Highly recommended
Having used Westpack in the past, with no end of problems- I was over the moon to find a uk jewellery packaging company that blew Westpack into the weeds ! Potters (now Karina Krafts) I have just had a my second shipment through to restock from my initial order a year ago……..perfect, and great value :)))
Product quality is outstanding as is customer service from Alex and the team.
I could not recommend buying from Karina Krafts more highly…… and they are a uk firm !
24 July 2025
Unprompted review
Reply from Karina Krafts
Oh wow!! Jan, we are absolutely beeming over this incredible review! Thank you sooo much for the recognition, and taking the time to write such lovely words.
It's been a pleasure being of service to you so far. Here's to many years of great collaborations (and packaging!)
Cheers!
Speak soon
Jade
Great product
Great product, fast delivery and friendly, efficient service. Thoroughly recommended.
25 July 2025
Unprompted review
Reply from Karina Krafts
Thank you so much! Your fab 5 star review is so so appreciated! We look forward to being of service to you again soon
Have a great day
Jade
Great products
7 July 2025
Reply from Karina Krafts
We couldn't agree more! Thank you so much for your 5 star review. We appreciate it!
Until next time
Take care
Jade
Reply from Karina Krafts
Thank you so much for this 5 star review, Amanda!
We look forward to supplying you with more boxes again soon!
Thanks again
Take care
Jade
Reply from Karina Krafts
Thank you so much for taking the time to leave this lovely 5 star review! It's hugely appreciated!
Looking forward to hearing from you again very soon
Take care!
Jade
…SPEEDY DELIVERY - GOOD PRODUCT
Great service and product exactly what I needed. Thank you Karina Krafts
2 July 2025
Reply from Karina Krafts
Ah wow! Thank you so much for taking the time to leave us your fantastic review, Mrs Jones! We're so thrilled that the boxes are perfect fit!
Speak to you again soon
Take care!
Jade
Exceptional Service
I use them always but this time was exceptional. 1.5 days from order to delivery - printed up.
Definitely recommend 👍
9 July 2025
Unprompted review
Reply from Karina Krafts
Wow, thank you so much for this fantastic 5 star review, Andy!
The team will be thrilled to learn you have recognised their hard work. We cant wait to work with you again very soon!
Take care
Jade
Handling was great.
Handling was great.
People are very kind, very quick response and free shipping.
2 July 2025
Reply from Karina Krafts
Hi Sonja! Thank you so, so much for your lovely review. Super appreciated!
We very much look forward to being of service to you again soon!
Until then take care!
Jade
Reply from Karina Krafts
Thank you, Alan! We appreciate you taking the time to leave a fabulous 5 star review!
We look forward to suppling you with more, lovely boxes again soon!
Until then, take care
Jade
Excellent service
Excellent service, straight forward ordering and delivery, why go anywhere else 😁
24 June 2025
Reply from Karina Krafts
Thank you for your wonderful feedback! I'm so pleased that we could help. We look forward to welcoming you back soon.
Thanks, Victoria
Reply from Karina Krafts
Thank you so much for taking the time to leave us a great review! It's so appreciated by everyone here at Karina Krafts. We look forward to working with you guys, again soon!
Take care
Jade
A professional and friendly business…
A professional and friendly business happy to help you with enquiries and selecting the correct item for your needs. A very good price and delivery service of quality products.
4 June 2025
Reply from Karina Krafts
Thank you so much for your lovely review! I will be sure to share it with the team. We look forward to being of service to you again soon!
Until then, take care!
Jade
First class
The service was second to none ordered one day delivered the next,excellent all round will use this company again.
29 May 2025
Reply from Karina Krafts
Good morning, Dianne,
Thank you for taking the time to leave a review, much appreciated.. I will pass your comments on to the team.
Have a great day.
Alex
Reply from Karina Krafts
Good morning, Angie,
Thank you for your feedback, very much appreciated, I will pass your comments on to the team.
Have a great day.
Thank you, Alex
Reply from Karina Krafts
Hi Anne,
Thank you for taking the time to leave feedback. I'm so glad that you are pleased and I will be sure to pass your comments on to the team!
Thanks, Victoria
Good quality boxes great printing…
Good quality boxes great printing service quick turnaround wouldn't use anyone else. Kinners high street jewellers Bolton.
30 April 2025
Reply from Karina Krafts
Thank you so much for this great review! We really appreciate it and more so your continued support. We look forward to partnering up with you again soon to produce more great packaging for Kinners Jewellers!
Many Thanks
Jade
Very Cost Effective
A great choice of presentation boxes for jewellery makers. By far the most cost effective brand for eco friendly, post box sized and brand name printed earring and pendant boxes.
Karina Krafts are continuing on from taking over from Potters Inc., they are quick to dispatch and have excellent friendly customer service.
28 April 2025
Reply from Karina Krafts
Good Morning Esme,
Thank you for your great review, it is very much appreciated.. I will pass your comments onto the team and we look forward to being of service again soon.
Have a great day.
Thank you.
Alex
Reply from Karina Krafts
Good Morning Kelvin,
Thank you for your comments, much appreciated, I will pass them onto the team.
we look forward to being of service again soon.
Have a good day.
Kind Regards
Alex
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