The customer service was exceptional - after I placed my order the communication and responsiveness were first class, even when I had to slightly amend my order they were super flexible. The quality o... See more
Company replied
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See what reviewers are saying
A great choice of presentation boxes for jewellery makers. By far the most cost effective brand for eco friendly, post box sized and brand name printed earring and pendant boxes. Karina Krafts are c... See more
Company replied
Good selection of goods and sundries and fast delivery. Had some problems with my cart where items selected not in cart and when I tried to go back to select again , cart forced me to complete sale a... See more
Company replied
Staff are always lovely and helpful, always respond to our orders promptly and give fair prices and fair expectations on lead times when we place bigger orders. We’ve always been very happy with the q... See more
Company replied
Company details
Written by the company
Based in South Wales, Karina Krafts is one of the largest independent suppliers of jewellery & gift and presentation packaging in the U.K. We have a large selection of jewellery and gift packaging, presentation and specialist cases, jewellers displays and stationary ... All available for overnight delivery.
Contact info
34 Nelson Road, Ystrad Mynach, CF82 7BP, Mid-Glamorgan, United Kingdom
- 01443 815595
- sales@karinakrafts.com
- karinakrafts.com
4.9
Excellent
162 reviews
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Great customer service and a really…
Great customer service and a really quick turnaround on my printed boxes. Thank you!
7 November 2025
Reply from Karina Krafts
Hey Leanne!
It's so great to hear you are thrilled with your boxes and the service you received from us. Thank you so much for sharing your amazing feedback. We look forward to working with you again soon!
Take care!
Jade
Quality boxes and new artwork.
Great communication, quality boxes and printing. Very pleased with my new artwork. Quick delivery.
30 October 2025
Unprompted review
Reply from Karina Krafts
Hi Kathryn,
Thank you for your kind comments, I'm so glad that you are pleased with your boxes and printing!
We look forward to working with you again soon.
Thanks
Sarah
Lovely jewellery boxes
Lovely jewellery boxes, great service!
I love the new slim, postal sized drawer boxes. Beautifully printed with custom logo. Shipping was really fast.
17 October 2025
Reply from Karina Krafts
Hey Abi!
What a super 5 star review! Thank you so much for sharing your lovely feedback.
It's so great to hear you are thrilled with both our services and our products!
We look forward to being of service to you again soon, Abi!
Take care
Jade
Exceptional and personal customer…
Exceptional and personal customer service with an order. Also very speedy dispatch of my boxes.
21 October 2025
Reply from Karina Krafts
Thank you so much for your kind words Sara! We’re really glad you were happy with our service and speedy dispatch. It means a lot to us that you took the time to share your experience.
Thanks
Sarah
Quick service
17 October 2025
Reply from Karina Krafts
Hi Louise!
Thank you so much for taking the time to leave us a review.
We're thrilled you are happy with our services!
We look forward to hearing from you again soon.
Take care
Jade
Reply from Karina Krafts
Hello :)
Thank you so much for taking the time to leave us your wonderful 5 star review!
We really appreciate it!
We look forward to being of service to you again soon.
Many thanks
Jade
Reply from Karina Krafts
Thank you so much for this review, Melanie!
It's a pleasure to be of service to you.
Until next time!
Best wishes
Jade
Reply from Karina Krafts
Thanks so much for taking the time to leave us your excellent review, Rod!
It's super appreciated!
We look forward to being of service to you again soon
Take care
Jade
Fast turnaround welcome
Good selection of goods and sundries and fast delivery. Had some problems with my cart where items selected not in cart and when I tried to go back to select again , cart forced me to complete sale and did not allow me to add more. So could have bought more if allowed. But generally my experience is usually good and I have been buying from karina for a number of years.
11 September 2025
Reply from Karina Krafts
Hi Stephen!
Thank you for taking the time to share your online shopping experience with us.
Apologies for the slight inconvenience whilst navigating the shopping cart, we will certainly look into this to make sure it's more streamline.
Nonetheless we are thrilled you happy with our services and look forward to working with you again soon!
Take care
Jade
Helpful customer service and gave clear…
Helpful customer service and gave clear information regarding stock. Fast delivery. Will use this company and highly recommended.
11 September 2025
Unprompted review
Reply from Karina Krafts
What a super 5 star review!
Thank you so much for the recommendation and taking the time to leave your wonderful feedback!
We truly appreciate it.
We look forward to being of service to you again soon
Best wishes
Jade
Always efficient and good quality.
26 August 2025
Reply from Karina Krafts
Hi Jason! Thanks so much for your 5 star review, its fantastic to hear you are very happy with our services and great products. We look forward to working with you again soon!
Best wishes
Jade
A one to one tailored service
Fabulous, one to one tailored service, definitely will use again
26 August 2025
Unprompted review
Reply from Karina Krafts
Thank you so much for your lovely feedback, Isabel! We’re delighted you enjoyed our tailored service and look forward to welcoming you back again.
Thanks
Sarah
Great quality and delivery standard
Great quality and delivery standard
Thank you
Guy Wakeling jewellery
28 August 2025
Reply from Karina Krafts
Hi there! Thank you so much for this lovely 5 star review! We really appreciate it.
We look forward to working with your team at Guy Wakeling Jewellery again soon
Until then take care
Jade x
Great quality printing and super quick…
Great quality printing and super quick turnaround. Thank you!
28 August 2025
Unprompted review
Reply from Karina Krafts
Thank you so much for your kind feedback Maria! We’re delighted to hear you were happy with the quality and the quick turnaround. It’s always a pleasure to help, and we look forward to working with you again soon.
Many Thanks
Sarah
Excellent service
Excellent service (indeed the order was here less then 18 hours later - before I even got home!) Everything correct & present wonderful.
18 August 2025
Reply from Karina Krafts
Thank you so much for your kind review Jacqueline! We’re delighted to hear your order arrived so quickly and that everything was just as expected. It’s always our aim to provide excellent service, and your feedback means a lot to us.
We look forward to helping you again in the future!
Many Thanks
Sarah
Professional service and quality goods!
Staff are always lovely and helpful, always respond to our orders promptly and give fair prices and fair expectations on lead times when we place bigger orders. We’ve always been very happy with the quality of the products too. Any minor issues we’ve had (which is very rare) are always addressed immediately and professionally.
18 August 2025
Unprompted review
Reply from Karina Krafts
Thank you so much for your 5 star review! It is hugely appreciated by the whole team.
We look forward to working with you guys again soon!
Many Thanks
Jade
Fast efficient service
31 July 2025
Reply from Karina Krafts
Thank you so much, Angela! Your 5 star review means a great deal to us. We look forward to your custom again soon.
Thanks again!
Best Wishes
Jade x
Jewellery boxes, very happy with service!
As always, ordering was simple and the delivery was fast. Very happy with the boxes, a good price and nice product!
5 August 2025
Unprompted review
Reply from Karina Krafts
Thank you so much, Kirsty! Your review is hugely appreciated by all the team.
We look forward to providing you with more great boxes again soon!
Best Wishes
Jade x
Fantastic quality and exceptionally…
Fantastic quality and exceptionally fast delivery, every time. I have been working with Potters/Karina Krafts for the last 10 years running my business, and I will not be changing suppliers anytime soon!
12 August 2025
Unprompted review
Reply from Karina Krafts
Thank you so much Emily! It's an absolute pleasure being of service to you, and we sure hope to carry on sharing your journey for many more years to come x
Thank you again!
Jade x
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