Karaters Reviews 92

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing them as stunning and even more beautiful than expected. Many consumers highlight the excellent customer service, noting the helpfulness, patience, and honesty of the staff, who assist in creating custom pieces and ensuring a smooth purchasing process. The pricing is also frequently mentioned as being very competitive for the quality of lab-grown diamonds offered. However, some customers also noted issues with product functionality and post-sale service. A few people experienced problems with clasps on necklaces failing shortly after purchase, and some were dissatisfied with the initial response to these issues, including being asked to pay for repairs. Additionally, one reviewer received a ring with noticeable imperfections, such as lopsidedness, rough filing marks, bubbles in the metal, and errors in the inscription.

What people talk about most

Product

Users describe positive interactions with product, highlighting the beauty, elegance, and high quality of the... See more

Customer service

Customers generally report positive experiences with customer service, highlighting prompt and caring... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness, knowledge,... See more

Quality

Customers consistently note positive experiences with quality, praising the elegance, craftsmanship, and... See more

Price

Consumers find price to be positive. Many reviewers praise the great price point, often noting that they... See more

Based on these reviews

Rated 5 out of 5 stars

Jessica helped me purchase a gorgeous diamond tennis necklace and made the process so easy. Since I couldn’t see it in person, she sent videos and pictures which really helped me feel confident with m... See more

Rated 5 out of 5 stars

I contacted Karaters directly and Joe helped me select the perfect tennis diamond necklace. He knew exactly what I wanted and made the entire process worry-free. Delivery was quick and just as beautif... See more

Rated 5 out of 5 stars

I was shopping online for several weeks. Karaters' online reviews were among the best, but I had not yet made a decision. Then I got a phone call from Jessica and I knew she was someone I wanted to... See more

Rated 5 out of 5 stars

This ring is everything I ever dreamed of in an engagement ring. We purchased it to celebrate the 20th anniversary of my husband's proposal, and it couldn’t be more perfect. It’s absolutely stunning—t... See more


Company details

  1. Jeweler

Written by the company

We are a Lab Grown Diamond Wholesaler offering loose stones as well as Engagement Rings made with Lab Grown Eco-Friendly Certified Diamonds. We Specialize in Lab-grown tennis Necklaces and Lab Grown Engagement rings at the most competitive pricing in the US.


Contact info

4.8

Excellent

TrustScore 5 out of 5

92 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Huugeee Thanks To Karaters

Huugeee Thanks To Karaters, they are my new favorite company now. I bought a 2ct round lab-grown diamond from them a couple weeks ago since I had my grandmothers sentimental ring that she has been wearing so i was just looking to replace the center stone with something i liked. I found these guys on youtube then scheduled an appiointment with eva in Downtown Los Angeles and she was showing me all different options that i can put in the ring. my experience here was so amazing from start to finish and i can definitely say that i will be back very soon to get my lab grown diamond tennis necklace. Thank you Eva your trully amazing

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Very Very happy with the lab diamond…

Very Very happy with the lab diamond tennis necklace we upgraded from here. She originally had a 7 carat and we got a 15 carat lab grown diamond tennis necklace last week that she is literally in love with. The quality is superb and Jacob from the sales team is extremely professional and helpful I love this company and can't wait to get more lab grown jewelry

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Beyond impressed with Karaters!!!

I am absolutely thrilled with my recent purchase of a 2.3 ct gold eternity band, it has exceeded my expectations by 10x! The customer service has been excellent- it’s very obvious that the whole team cares about making sure the customer has an enjoyable and seamless experience. If you need to get a diamond for yourself or a gift for someone else, you must use them. I promise you will NOT be disappointed!

27 October 2023
Unprompted review
Rated 5 out of 5 stars

I have to say I’m Very impressed with…

I have to say I’m Very impressed with the quality of their Lab grown diamonds they sell the owner Jacob is a real gentleman and knows his stuff I shopped all over the web and was not able to find this particular stone I was looking for ( 7 carat Oval Cut) the diamond quality and the service is so good here I already ordered a lab grown tennis necklace from them and my wife is super happy

Love it And the whole staff here

27 September 2023
Unprompted review
Rated 5 out of 5 stars

Emerald Diamond eternity band

I purchased a 3ct emerald diamond eternity band and Joe went above and beyond to make sure I was satisfied. He sent me videos of 2 prong styles that I was torn between and was in constant contact throughout my purchase to ensure I was happy. The ring is stunning and was shipped very fast. Would highly recommend.

28 September 2023
Unprompted review
Rated 5 out of 5 stars

Got a 5 carat emerald cut lab grown…

Got a 5 carat emerald cut lab grown Diamond here and have to say they are by far the cheapest I have seen online and I love that I don’t have to worry about conflict free diamonds
The service here is above and beyond what I expected and they treated me like I was the only person in the store
I would highly recommend them to aNy friends or family members trying to buy a lab grown diamond engagement ring
Thanks

24 September 2023
Unprompted review
Rated 5 out of 5 stars

Had Such a amazing experience here…

Had Such a amazing experience here getting my 3 Carat Lab Grown Diamond. I was shopping around in LA and found Karaters to be the best priced lab grown diamond engagement Ring seller and they had such an amazing selection and the saleswoman Jessy helped me pick the perfect setting and even customized it alittle for free. Highly recommended and can’t wait to be back for more.

24 August 2023
Unprompted review
Rated 5 out of 5 stars

So in Love with My Lab Grown Diamond…

So in Love with My Lab Grown Diamond Studs. I got them as a Birthday Gift for myself and really am proud to Say I love Lab Grown Diamonds. I found Karaters online through a Google Search and Joe helped pick out a gorgeous Matching pair of 2ct each.
The quality is literally identical to natural diamonds and I saved so much money buy these and they look insane!!!
Thanks guys

17 November 2022
Unprompted review
Rated 5 out of 5 stars

Such Amazing Lab-Grown Diamonds

Where do I start? I have been searching for months on how to replicate my diamond ring that I got from my husband. And I found Karate's through a google search and found out they have insane prices on Lab-Grown Diamonds. I scheduled an appointment in their LA showroom and was beyond impressed with all their selection and Loose diamonds I felt like I was in a Tv show. They made my ring in 3 days and had me pick it up I was so happy with the quality and service of their company. I want to personally thank Hannah who helped me out in designing it and being so kind and helpful through the process.

11 October 2022
Unprompted review
Rated 5 out of 5 stars

Just got our 3 Carat oval Cut Lab…

Just got our 3 Carat oval Cut Lab Diamond Ring and could definitely say I am very impressed with their quality and customer service
They have been super helpful when I was looking and when I finally bought they updated me every other day until it shipped. Highly recommended

30 September 2022
Unprompted review

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