kahunas.io Reviews 

454
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patient guidance, and ability to clearly explain features, making interactions pleasant and productive. Many highlight the excellent customer service, noting quick responses, a personalized approach, and a willingness to go above and beyond. The app itself is frequently described as easy to use, intuitive, and an effective all-in-one tool for managing clients and streamlining work, with features like branding options being particularly appreciated. However, some people mentioned experiencing issues with the app's overall functionality and user interface. Reviewers described specific problems such as the program being buggy, having difficulty uploading pictures, or finding the dashboards confusing and not always easy to navigate.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their exceptional... See more

Customer service

Customers had positive experiences with customer service, consistently praising the support team for being... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the app easy to use and... See more

Application

Users describe positive interactions with the app, highlighting its ease of use and intuitive design, even... See more

Service

Clients share positive opinions on service, consistently describing it as amazing, helpful, and 5-star.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've looked at a few apps but never quite found what I wanted - mostly the dashboards were confusing and not very easy to use. I've just had a great introductory call with Pam, who very quickly helped... See more

Rated 5 out of 5 stars

I had a meeting with Mijara to get help with a few questions about Kuhan’s app, particularly around client check-ins and tracking workout progress. Mijara was extremely kind, patient, and helpful, pro... See more

Rated 5 out of 5 stars

We booked a call to get some of our questions answered and Mijara was able to answer our questions AND show us some features that she thought would be helpful - and we were SO excited that she did bec... See more

Rated 5 out of 5 stars

As a total techno-phobe and someone who has never used an app before, I can happily report that Kahunas is pretty easy to use. Although I'm not using all it's features, it does what I need it to do. I... See more

Company replied


Company details

  1. Software Company

Written by the company

Kahunas is an online coaching platform for personal trainers & coaches to manage their coaching clients. We are a community driven company where our coaches and personal trainers can decide what we create next to keep improving our platform for their coaching needs and clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

454 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(454)

94 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Feras has been amazing at communicating…

Feras has been amazing at communicating and getting the wearables feature implemented, for my clients.

It didn't go without delays and hiccups due to update times and maintenance going on to make the feature available but he communicated everything, offering so much help to get this updated.

Appreciate the help :-)

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly, caring and helpful!

Very friendly, and helpful staff. Had a really good experience with Shear, she was very patient with me and answered every question with clear and precise information. Thank you :-)

21 January 2025
Unprompted review
Rated 5 out of 5 stars

World-Class App & Service

Not only is this app the best app on the market truly, but their customer service is out of this world. So many apps out there will just rebrand their app for you, but Kahunas goes through an entire process of building out an app for you on the app store as part of their membership package.
They get back to you quickly, host meetings with regular users to gain feedback, give out a calendar with updates for the future.. I can't recommend them enough. There are no outages that aren't immediately followed up with tons of communication.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Highly knowledgable and informative

Rebecca was so helpful and knowledgeable, she answered all of my questions and more! Rebecca also gave me fantastic advice and tips on how to use the platform efficiently plus how to tailor it to my work. Rebecca is clearly an expert who is using Kahunus herself as a coach rather than just someone trained in how to follow a flow chart of FACs. I’m so impressed with her service, she is bubbly and friendly as well as highly informed. I can go back to Rebecca with absolute confidence if I need further help as I go along my Kahunas coaching journey. Five stars! Thank you Rebecca x

16 January 2025
Unprompted review
Rated 4 out of 5 stars

Impressions from free trial

Great support team that are quick to answer questions and help you navigate around the app. Systems are simple and effective to use and I like that they are continuously adding features. A more extensive nutrition element (e.g. being able to provide both meal plans and macros at the same time, pre loaded recipes etc) would make the app bang on!

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Expert Customer Service

Pam was great! I'd called to check on the status of my branded app which she answered quickly and simply. Then she went above and beyond to show me how to start onboarding clients and getting my business setup in Kahunas even without me asking or knowing to ask. She asked questions, intuited what I needed and provided help that I didn't even know I need. Now I can get my clients started in the app 2 weeks earlier than I though. THAT is customer service, providing expert help to in-expert customers to improve product experience. An I could tell she knew her sh*t in the app, she wasn't just reading some script. Great experience!

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

From Start to finish Youssef Abdelaziz explained everything clearly and concisely
He was nice to speak to
Answered all my questions which I had
Took me through a live presentation to help showcase everything
Great experience overall
Thankyou sir

25 December 2024
Unprompted review
Rated 5 out of 5 stars

Excited

Very interesting call completed with Pam Sienes who done an amazing job of explaining and showing me everything Kahunas has to offer. I’m looking forward to setting it up!

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Game-Changing Platform!

I had a call with Yousef Abdelaziz today, and I’m beyond impressed with Kahunas.io! The platform is intuitive, well-designed, and packed with features that have already started streamlining my workflow. Yousef was incredibly helpful, taking the time to answer all my questions and ensuring I had a clear understanding of how to maximize the platform’s potential for my business.

What truly stands out is the level of support and dedication Kahunas.io offers. Yousef’s professionalism and attention to detail made me feel confident that I’m in great hands. Since signing up, my productivity has skyrocketed, and I can already see the positive impact on my business.

If you’re looking for a reliable, innovative, and user-friendly solution, Kahunas.io is the way to go. The team is top-notch, and the platform is worth every penny. Highly recommend it to anyone ready to take their business to the next level! 🙌

Thank you, Kahunas.io, and a special thanks to Yousef Abdelaziz for the outstanding service!

18 December 2024
Unprompted review
Rated 5 out of 5 stars

The platform is easy to use and the…

The platform is easy to use and the demo given by Pam made it even more useful and shared some insights that I had not discovered. I appreciate the carefully designed interface and the new features Kahunas is coming up with as shown in the Demo. I am excited to start my journey as a new coach and satisfied that I have a great team backing me in my success.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful session with Pam

It was great to have a sit down and go through the kahunas platform with Pam. She was really helpful and gave me plenty insights. Becoming a coach with kahunas is going to be allot easier thanks to the help from Pam.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Great intro

Pam was fantastic, she really helped me understand all the features in the Kahunas software. She was also very willing to answer any of questions and veer off script.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Rebecca is Amazing!

Rebecca was so warm & knowledgable. I felt completely at ease during our call. Rebecca was super clear and I felt genuinely cared about me going ahead and moving forward with the app. I love coaching but am a little nervous about the technicalities of it all. Rebecca was so kind and supportive and I trust her when she says she will be available every step of the way as the aftercare has been fab also!

11 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look