I wanted an IQ vest and thought I had measured everything correctly- the vest came very quickly but I immediately realised I needed a different size. I contacted them straight away and arranged to ret... See more
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Unbelievably prompt delivery of items ordered... Which was the herm sprenger quick release buckle... Certainly did not expect it to arrive the day after it was ordered. Very impressed.. Will definitel... See more
first order got next day second order took a while i emailed them regarding this order and never got an email back that's why I've given 4 stars if replied to email i would have given 5 stars... See more
Requested an item that was out of stock so emailed them and they had it shipped to their store and sent it. Top class merchandise and customer service. Excellent communication. Have made a few purchas... See more
Company details
Written by the company
Because pets make life better. From agility lead systems to training collars, we have the perfect product for your pup. Shop with confidence knowing that we have a wide selection of quality products to choose from.
Contact info
Essex, United Kingdom
- Info@k9store.co.uk
- k9store.co.uk
4.7
Excellent
204 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Perfect product and fast delivery…
Perfect product and fast delivery highly recommended.
10 December 2024
Excellent service
Excellent service. Was concerned, due to lack of contact details, but used online contact form and they responded really quickly. Amazed at how quick delivery was, especially over Xmas. Very very happy.
24 December 2024
Unprompted review
No return to my urgent email
No return to my urgent email
No phone number to call for help other than USA which I can’t call don’t order if you looking for customer support disgusting
2 December 2024
Quick service useful information
30 November 2024
Useless customer service
Quick dispatch. Item was lack on info. Customer service useless. Never answer a questions.
26 November 2024
Top quality products
Quick delivery, top quality products which no other retailer in Uk sells, excellent customer service
25 November 2024
Very efficient service.
The staff were very helpful and went above and beyond to help me get my full order prior to my return to Australia
12 November 2024
Service good
Service good, but postage charges were more than it cost to send, packaging was a bin liner, which was ok, but item came up small compared to measurements on there site. Had to return and pay for postage again.
22 November 2024
Quick delivery & well packaged.
Quick delivery & well packaged.
Great product - we had a trainer to teach the dog (& us) how to use it effectively.
I now look forward to dog walks, barely need to use the control now but good to know it’s there if required.
31 October 2024
Helpful and friendly
First of all, the jacket I bought is fantastic and fits perfectly. The description and size guide was great. I contacted them as my size wasn't in stock, but they quickly responded and offered to add one to the next order, which they did and contacted me again when it arrived. I appreciate this sounds normal, but the experience felt personal and friendly. I would use them again and recommend to others.
12 November 2024
SPeedy dispatch!
27 October 2024
Excellent service ordered Saturday…
Excellent service ordered Saturday afternoon arrived Monday morning. My dogs love their new work toy.
8 November 2024
UK stockists of IQ clothing…
UK stockists of IQ clothing multifunctional jacket (which is exceptionally). Used express delivery and it arrived the next day
7 November 2024
Was a but worried about spending so…
Was a but worried about spending so much on this unsure if it would work
So delighted I done it, not had it a week yet and been huge game charger already
27 October 2024
Excellent Customer service and help…
Excellent Customer service and help getting my dogs new e collar
And at a great price
Will use again thank you
25 September 2024
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