K-Sport UK Ltd. Reviews 

269
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and state that orders always arrive securely packaged and right on time without issues. People also highlight that the fitness equipment is wonderfully sturdy, looks great, and offers truly fantastic overall value for money. Some reviewers were not happy with certain construction elements, mentioning that pull-up bars can bend slightly or feel a bit too thin and flimsy during intense workouts. A few other people also felt that the assembly process can sometimes be quite fiddly, while others noted occasional issues regarding missing or damaged components upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as solid, sturdy, and great value... See more

Quality

Consumers find quality to be generally positive, highlighting that the equipment feels sturdy, solid, and... See more

Delivery service

Clients share satisfaction regarding the delivery service, frequently highlighting speedy arrival times.... See more

User experience

People report positive experiences with user experience, highlighting smooth and straightforward assembly... See more

Price

Customers had ambiguous experiences with price. On one hand, many reviewers found it lower than the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top notch experience buying from this outfit. The item was as good as it looked in the picture, easy to put together and posted rapidly. I'll be back for more, excellent value, good bit of kit.

Rated 5 out of 5 stars

Had many items for my home gym from K Sport, a smith machine, lat pull down machine, cable cross over and various attachments. Great quality, aesthetically pleasing. The staff are quick to respond and... See more

Rated 5 out of 5 stars

Wow what great bench really so pleased with it before i used to have foldaway setup this bench is comfy great design stable and solid .. i enjoyed building it my self gave me self satisfaction .. i ha... See more

Rated 5 out of 5 stars

Bought combined pull-up bar and dip station. Very quick delivery. Good support. Pull-up bar is sturdy, although not suitable for muscle-ups or gymnastics. Negatives - dip handles started to deform str... See more


Company details

  1. Sporting Goods Store

Written by the company

At K-SPORT we pride ourselves on offering the best, home gym equipment at the best possible prices. All our products have been made in EU. At every stage through the design, manufacture and initial testing of our equipment, we have constantly checked for weaknesses, design flaws and with user input, have refined our products to be world leading.


Contact info

4.1

Great

TrustScore 4 out of 5

269 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(269)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, replaced a part with no issues or excuses with in 48 hours, much better quality and sturdiness than the price may suggest,

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality and service…

I'm so happy with the service and product I received. I ordered the freestanding dip and pull up/chin bar. The delivery was 48 hours after I ordered (and I ordered in the evening). I was sceptical of what the quality would be like seeing as the price was cheaper than everywhere else but it's amazing quality!! Would use again.

27 February 2025
Unprompted review
Rated 2 out of 5 stars

I ordered a Tricep Dip Rack

I ordered a Tricep Dip Rack. The materials the product is made from are OK, however, the pre drilled bolt holes are not quite square preventing the bolt heads locating. I now have to enlarge the holes to assemble the kit. This product is a fairly low cost bit of kit which is reflected in the quality of fabrication.

11 February 2025
Rated 1 out of 5 stars

Ordered a bench and it's definitely not…

Ordered a bench and it's definitely not fit for purpose. Far to flimsy and states will hold 250kg, I haven't tested this but i highly doubt it. When the box arrived I could tell by the weight alone it wouldn't be any good. I sent it back without building it. Refund and everything was very smooth so customer service is fantastic however I wasn't a fan of the product.

16 February 2025
Unprompted review
K-Sport UK Ltd. logo

Reply from K-Sport UK Ltd.

I'm sorry that you were not happy with the product. The design of the bench has been updated recently by the manufacturer to increase its durability and stability.

Rated 5 out of 5 stars

Absolutely excellent customer service…

Absolutely excellent customer service from K-Sport. We had an issue with one of the items in our order and Ivona dealt with it immediately, arranged collection and refunded very quickly.
A huge range of fitness products and a great company to deal with.
I highly recommend

1 February 2025
Unprompted review
Rated 1 out of 5 stars

Not arrived

7 February 2025
K-Sport UK Ltd. logo

Reply from K-Sport UK Ltd.

Your order was posted on the 7th of February and delivered today. I do apologise about this delay. The courier tried to deliver on the 10th but nobody was in. In case of any delivery issues its best to contact us directly first at info@k-sport-uk.co.uk

Rated 5 out of 5 stars

Excellent customer service

I ordered a weight rack and bench for my husband's Christmas present. The company made every effort to get it delivered even though new stock was being shipped from Poland at the last minute. It arrived by overnight courier on Christmas Eve, so hats off to them for that!
Unfortunately, I can't review the items because they turned out to be an unsuitable present. However, I cannot speak too highly of K-Sport's customer service. They arranged speedy collection of the items from my home free of charge, with a no quibble refund, and sent helpful emails along the way explaining the procedure. A very impressive company to deal with and highly recommended.

24 December 2024
Unprompted review

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