Just Tyres Reviews 

18,916
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,704 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and efficient service, often highlighting the smooth process from online booking to fitting. Many people found the staff to be friendly, professional, and helpful, with several reviewers commending their knowledge and positive attitude. The pricing is frequently mentioned as excellent and competitive, offering great value compared to other providers, making the overall experience very satisfying. However, some customers also noted issues with pricing, finding significant differences between online and in-store quotes. A few other people also felt that the quality of work was inconsistent, citing instances of scratched wheels, dents to their vehicle, or the use of second-hand parts. Additionally, some reviewers experienced service problems such as unexpected branch closures, incorrect parts being ordered, or long waiting times for appointments.

What people talk about most

Service

Reviewers frequently express satisfaction with the service, highlighting professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Price

People report positive experiences with price, often highlighting competitive and excellent pricing for... See more

Product

Customers consistently note ambiguous experiences with the product, specifically tyres. Many reviewers praise... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it easy and efficient to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very friendly staff and quick service. Booked in for 4 replacement tyres, paying for the tyres online to be delivered to their site. The staff outlined how long everything would take and promptly gav... See more

Rated 5 out of 5 stars

Competitive price for 4 x Michelin primacy 4 all fitted within the hour. I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last pl... See more

Rated 5 out of 5 stars

Lovely tyres, lower noise than previous set,the tracking/wheel alignment was excellent. Steering tracks perfectly, no more vibration through steering wheel at speed. Malvern Tyres/Just Tyres comms we... See more

Rated 5 out of 5 stars

Derek & Ian worked on fitting 2 tyres. Both were professional, courteous & knowledgeable. They explained the machinery being used and clearly take care & pride in the service they offer. I’m definitel... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(18,916)

3,610 reviews in the last 12 months

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Rated 5 out of 5 stars

Honest and Friendly Service

Recently bought two new tyres. The guys that were working were really helpful and the tyres were fitted quickly.

I was also experiencing issues with one tyre. They investigated the problem and quickly identified the issue. Offered free and helpful advice on how to fix the problem. Rather than trying to sell me another tyre, they identified the issue and showed me the problem (which was the alloy). They managed to fix it temporarily so I could get the car home and contact alloy repair specialists.

I Definitely will use this company in the future.

28 June 2026
Rated 1 out of 5 stars

booked in fpr 2pm last saturday for…

booked in fpr 2pm last saturday for wheel balancing and to swap a tyre i had removed from a brand new car which had only done 25 delivery miles.
it was 3pm before i was even seen only for the person at the desk to say the tyre i bought with me was knackered and he wasnt going to install it. and also not doing the wheel balancing on my other wheels. i said the tyre was brand new as it had only just come off a new car that had just been delivered to me, but he didnt even take it out the boot to fully inspect it.. so an hour waisted and i drove to the nearest tyre garage to them and they installed the tyre for me. after i told them what just tyres had said they just laughed and said they get it all the time. saturday was obviously a bad time to visit as they couldnt be bothered to do anything. first and last time visiting them..just glad those employees they dont work for me

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience at Just Tyres…

Great experience at Just Tyres Huntingdon. The tyres were paid for online and date and location selected. The whole process was smooth and the staff were very friendly and respectful. I will definitely use them again.

30 June 2026
Rated 5 out of 5 stars

Outstanding experience

Ordered and paid for tyres online, which was quick and easy. Arrived at the branch (Scunthorpe) early, but they accommodated us quickly and efficiently. The staff were excellent and the service was outstanding. On completion, they pointed out a few small defects which would need attending to in the near future. Overall the service, price and staff were excellent. The workshop was clean and tidy as was the service desk and waiting area.
Cannot speak of other branches but the Scunthorpe Branch would take a lot to beat. Highly recommended

26 June 2026
Rated 1 out of 5 stars

APPALLING SERVICE…

I purchased 4 Michelin tyres from Just Tyres and booked a time for fitting in there Crawley tyre fitting centre. I turned up half an hour before my set time and they told me it would take an hour to fit & balance. 4 hours later I was told the tyres had not turned up, come back tomorrow !! I turned up the next day and it took 3 hours to fit as the tyres would not hold any pressure due to storage at Michelin. I then experienced the tyre pressure warning light kept coming on, once again I returned to have the correct pressures put into the tyres. I started back home(25 mile journey each way) only for the warning light to come on again, I phoned the depot and they said it was the tyre sensors. They did not have any and I was to return to the depot the next day t have them fitted, in fact it took 2 days for them to find & fit them. I was refused any compensation for the 3.5 days and over 100 miles in travel. NEVER AGAIN WILL I USE JUST TYRES, appalling service !!

10 June 2026
Unprompted review

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