Just Tyres Reviews 

19,041
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 3,725 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and quick service provided, often highlighting the professionalism and helpfulness of the staff. Many people found the prices to be excellent and very competitive, offering good value. The booking process is also frequently mentioned as easy and straightforward, ensuring a smooth experience from start to finish. However, some customers also noted occasional issues with the fitting process, such as wheels being scratched or problems with wheel balancing after new tyres were installed. A few other people also felt that there were sometimes logistical challenges, including tyres not being delivered on time for appointments or unexpected delays in service.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently describing it as efficient, helpful, and... See more

Staff

Consumers generally report positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Price

Customers consistently note positive experiences with price, often finding competitive and reasonable pricing... See more

Product

Reviewers highlight ambiguous aspects of product, with many praising the good prices, selection, and quality... See more

Booking process

Users describe positive interactions with the booking process, frequently highlighting its ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had booked an appointment for two tyres and wheel alignment and was seen very promptly. Very experienced staff giving peace of mind that you are being dealt with by fully trained mechanics. Very pleas... See more

Rated 5 out of 5 stars

Have used the branch in Solihull for quite a few years, originally through Blackcircles, more recently booking with them directly. The service is always really quick, a good, reliable tyre garage serv... See more

Rated 5 out of 5 stars

Lovely tyres, lower noise than previous set,the tracking/wheel alignment was excellent. Steering tracks perfectly, no more vibration through steering wheel at speed. Malvern Tyres/Just Tyres comms we... See more

Rated 5 out of 5 stars

Very friendly staff and quick service. Booked in for 4 replacement tyres, paying for the tyres online to be delivered to their site. The staff outlined how long everything would take and promptly gav... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(19,041)

3,727 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Good

Was early. Car straight in. Good job, straightened damaged wheel. Good price. Very friendly. Free check on rear tyres and Good advice.

11 July 2026
Rated 5 out of 5 stars

Just Tyres - above and beyond the call of duty

Just Tyres - Cambridge.

James and his co-worker - manager of the store just changed a tyre for us. Great job - on time and they actually performed some work above and beyond the call of duty re:alignment. Also - extremely polite and both are very nice. A credit to the company!
Also - a couple of days previously, the team took the time to guide me through the options I need choose re: balancing / alignment on the phone during booking.
Staff great.
Service great.
Price good - £25 better than next door in ProTyres).

Just Tyres - Cambridge.

14 July 2026
Unprompted review
Rated 1 out of 5 stars

If You Have No Choice Other Than Going Direct To A Branch You Will Be Ripped Off

I had used Just Tyres twice in the last 3 months ordering online and booking a fitting time. On each occasion at the Leamington branch I was pleased with the service. Today on another car I believed I had a slow puncture so took it directly to Kenilworth, as I had an appointment in the town, to see if it could be repaired. There was a puncture but I was advised it could not be repaired and so I purchased a replacement and a second so they were matched. After I looked on the website and discovered that the price was charged was nearly double the online fitted price for the same make and size. Clearly Just Tyres are happy to rip off those who go direct to a branch who are probably in many cases older people and do not use the internet. I complained to Just Tyre's on their online chat a staff member named Ashwin and I quote ' I do apologise that you was charged double , i would advise to get in contact with the centre directly as you have purchased it with them' I did and they referred me back to head office. I rang them and was put through to the same Ashwin who having spoken to his manager stated 16 in their terms and refused to budge. They clearly have a 2 price system which under trading law is discriminatory against customers going direct to their centres. As a result if you have no choice as in my case having to seek advise from the centre as I had a slow puncture or do not use or have access to the internet. The matter is now going to trading standards and maybe the small claims court. This company which claims to be family run and customer focused is anything but. Avoid at all costs as the very fact they do not reply to 1 star reviews to try and defend themselves says it all.

14 July 2026
Unprompted review
Rated 3 out of 5 stars

Unfortunately Goodyear tyre was found…

Unfortunately Goodyear tyre was found faulty at fitting. There was another in stock but fortunately before wheel was refitted to the I noticed that it was dated 2022. They got another dated 2026 in for me and fitted it without a quibble that afternoon. But 2 visits to get sorted not ideal on a hot day!

8 July 2026
Rated 5 out of 5 stars

Great service

Great service, booked new tyres online, arrived at centre, they were helpful, friendly and efficient, tyres were changed quickly and I was soon on my way, can recommend

1 April 2026
Rated 5 out of 5 stars

I FOUND THOSE WORKING AT THE LUTON…

I FOUND THOSE WORKING AT THE LUTON LUTON OUTLET VERY POLITE AND HELPFUL ,I MADE A MISTAKE IN ORDERING AND DATE INWHICH TO HAVE MY TYRES DONE ,WITH IN A DAY THEY NOTIFED MY TYRES HAVE BEEN REORDERED AND ARE READY TO BE FITTED

6 July 2026
Rated 5 out of 5 stars

Very helpful

I was running late and called the guys at Daventry.
I was reassured they would still get me sorted and to continue my journey.
They were great, ushered me straight in and fitted 2 front tyres on my van whilst ensuring the other customers weren't delayed.

6 July 2026
Rated 5 out of 5 stars

Good Service & Good Prices

This is my second time using JT. I've been given a same day appointment, choice of tyres to suit my budget and have been dealt with professionally, politely and in good time. Lee is a credit to the operation who provides you with reassurance that they will give a good service. (This makes a stark difference to the temporary replacement earlier in the year, who was disinterested and went out of his way to be as unco-operative and unhelpful as possible, unable to book me an appointment for a whole week because they were apparently so busy. I will continue to trust JT Lewes.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Will be a returning customer! Great service

Price, tyre availability and appointment all within your online store
Appointment itself was on time and actually was repaired so new tyre not required! Credit note authorised a day later, confirmed by text and received within the 5-7 window
Special mention to Will, Aylesbury branch, a credit to your business! Thoroughly impressed and was so professional

2 July 2026
Rated 1 out of 5 stars

Damaged brake calipers

The fitters scratched my alloys removing the tyres and old wheel weights and damaged my brake calipers by placing the new wheel weights in the wrong place, allowing them to strike the calipers with each wheel rotation. They accepted full liability after some persuasion with head office, but never followed up on any kind of repair. I was happy to not go back and have them touch my car again!

I also couldn't get the tyres fitted at the original appointment due to a rounded wheel bolt, which i suspect was also caused by them but I couldn't prove.

24 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look