Just Tyres - Solihull Reviews 

546
•
TrustScore 4.5 out of 5

4.7

Hermitage Road, B91 2LJ Solihull, England, GB

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Rated 4 out of 5 stars

Error made at depot with wrong size front tyres ordered. Handled well by Depot Manager. Apologised and offered alternative at discounted price with free tracking thrown in. Also confirmed would mat... See more

Rated 5 out of 5 stars

Booked online given a time slot for replacing two tyres, arrived in early but only had to wait five minutes before entering the garage. Excellent service quick and professional guys knew their jobs... See more

Rated 5 out of 5 stars

The price of the tyres and alignment was the cheapest compared to other providers for the same tyre brand and service. The service was great, I was kept up to date, informed on progress. The st... See more

Rated 5 out of 5 stars

Unfortunately there was a little wait time because they were so busy, but they completed my tyre change very efficiently. Will certainly have my rear tyres fitted by them when necessary.

Company replied


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Hermitage Road, B91 2LJ, Solihull, England, United Kingdom

  • 01212228237

4.7

Excellent

TrustScore 4.5 out of 5

546 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(546)

3,688 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service was awesome as usual

The service was awesome as usual. The guys are so good they are my first choice and I am very demanding on professional standards and customer care. Careful, accurate and timely.

13 September 2025
Just Tyres - Solihull logo

Reply from Just Tyres - Solihull

We're honoured to be your first choice. Thank you for recognising our commitment to quality and care.

Rated 1 out of 5 stars

Short staff,had to wait one hour after…

Short staff,had to wait one hour after booking time slot.

6 September 2025
Just Tyres - Solihull logo

Reply from Just Tyres - Solihull

We are sorry your experience didn’t meet expectations. This isn’t the level of service we aim to provide, and we’ll be discussing it with the team to make improvements. Thank you again for sharing your feedback, it’s truly appreciated.

Rated 5 out of 5 stars

Prompt service from arrivel

Prompt service from arrivel - there was a slight delay but this was explained as soon as I checked in. Great tyres fitted quickly at a great price - nice people - will be back i am sure!!

2 September 2025
Just Tyres - Solihull logo

Reply from Just Tyres - Solihull

Thanks so much for the great review! We're glad to hear the team kept you informed and got your tyres fitted quickly. We look forward to welcoming you back next time!

Rated 5 out of 5 stars

I needed 4 new tyres.

I needed 4 new tyres and was looking for good quality well priced tyres. The original tyre was a Bridgestone so that’s what I was looking for. I found the tyres at a great price at Just Tyres, I check on the Website how the ordering worked and was delighted to find they were delivered to my local depot. I booked fitting for the next day and although the depot was very busy the tyres were balanced and fitted in 40 minutes. I cannot fault the process from ordering to fitting and all at a great price. I will definitely use Just Tyres again, hopefully not too soon!!

20 August 2025
Just Tyres - Solihull logo

Reply from Just Tyres - Solihull

Thank you for the wonderful review! Even on a busy day, it's great to know our team delivered prompt service. We appreciate your support and hope your new tyres serve you well for many miles to come!

Rated 5 out of 5 stars

Great service

Great service even after I mistakenly ordered the wrong sized tyres. Will definitely return.

20 August 2025
Rated 5 out of 5 stars

Nice person

Nice person. Excellent service good price of tyres and quality and Quick service. He extra clean my doors stickers Definitely recommend. Will see you again. Thank you

3 August 2025
Rated 1 out of 5 stars

Very poor rip-off service

Very poor rip-off service. I had my front two tyres done and booked online for PRO ALIGNMENT.
They said that they don’t do four wheel tracking and it cannot be done on my vehicle. I paid £49.99 for pro alignment and I want my money back. I wrote to customer service 3 times and haven’t heard anything back. Can someone please assist me with this.

30 July 2025
Just Tyres - Solihull logo

Reply from Just Tyres - Solihull

Thank you for reaching out, and we're sorry to hear about your experience. We understand your frustration and appreciate you bringing this to our attention.
Your refund request has been received and is currently being processed. We’re working to resolve this as quickly as possible and appreciate your patience in the meantime.

Rated 4 out of 5 stars

Friendly and efficient

Friendly and efficient. I did want to ask a couple of questions but my appointment was at 4:30pm on a Friday and I got the impression they wanted to finish up. They completed the job quickly and tidily.

20 July 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, Tyres fitted very quickly and didn't have to wait.They used a Torque Wrench to make sure that the nuts were tightened to the correct setting.Tyres were very cheap and got a further discount because I bought them online. Also very easy to park there. Will definitely use them again and recommend to my friends.

17 July 2025

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