justincases.co.uk Reviews 

249
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and prompt delivery service, often noting that items arrived on time. Many people highlight the careful and protective packaging, ensuring products reach them in excellent condition. The ordering process is frequently described as easy, with clear communication and updates provided throughout. Consumers are very satisfied with the products, often finding exactly what they were looking for at good prices. The overall service, from placing an order to receiving it, is consistently described as smooth and efficient. Many reviewers express their intention to reorder, indicating high satisfaction with their experience.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting the smooth process from ordering to... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Order

Users describe positive interactions with order, highlighting the ease of the process from ordering to... See more

Service

Consumers find service to be positive, with many describing it as excellent and first-class from ordering to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent performance. Great communication from when I first placed my order, right up to receiving my wines. The wines were really well packaged, and the couriers had obviously taken care of the... See more

Company replied

Rated 5 out of 5 stars

My wife tried this wine on a P&O cruise last year. We gave been looking for it since the day we returned home. Fantastic wine at a great price, great delivery and now she can look forward to many... See more

Company replied

Rated 5 out of 5 stars

Never used the company previously. Had good reviews and the particular wine I was seeking. The whole process was easy. Delivery in a few days and what packaging! Very secure and I dare say they hav... See more

Company replied

Rated 5 out of 5 stars

I ordered the wine and it was very promptly processed and delivered. Although I asked for DPD as previously I had had problems with parcel force, parcel force was used but they did manage to deliver o... See more

Company replied


Company details

  1. Wine Store

Written by the company

Online Wine Merchant based in London UK selling wine by full cases.


Contact info

4.9

Excellent

TrustScore 5 out of 5

249 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(249)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The service offered by…

The service offered by justincases.co.uk is generally reliable with efficient handling of orders and delivery notifications. Their secure packaging for wine is impressive, ensuring the bottles arrive undamaged. The communication throughout the process is good, and the products meet expectations. While the experience is satisfactory overall, there's room for some improvement to make it exceptional.

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Great to find that Just In Cases sell a…

Great to find that Just In Cases sell a wine that’s been difficult to track down. Received relevant emails at time of purchase then an update to explain a slight delay of a day, delivery then arrived promptly within the timeframe given.

22 October 2024
Rated 5 out of 5 stars

Can't complain

Can't complain. Order turnaround/confirmation, and notification of delivery handled efficiently. Very good, secure packing for a case of 6 bottles of wine.

10 October 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look