justincases.co.uk Reviews 

249
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and prompt delivery service, often noting that items arrived on time. Many people highlight the careful and protective packaging, ensuring products reach them in excellent condition. The ordering process is frequently described as easy, with clear communication and updates provided throughout. Consumers are very satisfied with the products, often finding exactly what they were looking for at good prices. The overall service, from placing an order to receiving it, is consistently described as smooth and efficient. Many reviewers express their intention to reorder, indicating high satisfaction with their experience.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting the smooth process from ordering to... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Order

Users describe positive interactions with order, highlighting the ease of the process from ordering to... See more

Service

Consumers find service to be positive, with many describing it as excellent and first-class from ordering to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent performance. Great communication from when I first placed my order, right up to receiving my wines. The wines were really well packaged, and the couriers had obviously taken care of the... See more

Company replied

Rated 5 out of 5 stars

My wife tried this wine on a P&O cruise last year. We gave been looking for it since the day we returned home. Fantastic wine at a great price, great delivery and now she can look forward to many... See more

Company replied

Rated 5 out of 5 stars

Never used the company previously. Had good reviews and the particular wine I was seeking. The whole process was easy. Delivery in a few days and what packaging! Very secure and I dare say they hav... See more

Company replied

Rated 5 out of 5 stars

I ordered the wine and it was very promptly processed and delivered. Although I asked for DPD as previously I had had problems with parcel force, parcel force was used but they did manage to deliver o... See more

Company replied


Company details

  1. Wine Store

Written by the company

Online Wine Merchant based in London UK selling wine by full cases.


Contact info

4.9

Excellent

TrustScore 5 out of 5

249 reviews

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1-star

Asks customers to review

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4.9

All reviews

(249)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivered exactly what I ordered when…

Delivered exactly what I ordered when they said they would. Great service 😀

4 June 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Mr A Griffiths,

Thank you for taking the time to write a review. We truly do appreciate it!

Kind Regards,

Just in Cases Team

Rated 5 out of 5 stars

Quick delivery and great products

Quick delivery and great products. Highly recommend

22 May 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Licia,

We’re so glad you had a positive experience! We strive to provide this level of service every time.

Kind Regards,

Just in Cases Team

Rated 5 out of 5 stars

Prompt, efficient, value for money

Prompt, efficient service, even to responding effectively to my late change to delivery instructions. Good value too. 👍

12 May 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Mae,

We’re so glad you had a positive experience! We strive to provide this level of service every time.

Kind Regards,

Just in Cases Team

Rated 5 out of 5 stars

Good wine

Nice people, good wine

30 April 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Alan,

Thank you for the kind words. It is very much appreciated.

Best Wishes,

Just in Cases Team

Rated 4 out of 5 stars

Great wine

Great wine, just wished it was cheaper.

27 April 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Lisa,

Thank you for taking the time to write a review. As a small family run business, we appreciate all feedback and it is very important to us.

We work very closely with our suppliers to keep prices as low as possible. We will continue to do so and if we are able to, we will always pass any savings onto our customers.

Best wishes,

Just in Cases Team

Rated 5 out of 5 stars

Straight forward purchase

Straight forward purchase, good communication throughout until delivered.

26 April 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Miss Fallows,

We’re so glad you had a positive experience! We strive to provide this level of service every time.

Just in Cases Team

Rated 5 out of 5 stars
justincases.co.uk logo

Reply from justincases.co.uk

Dear John,

Thank you for taking the time to write a review. This is really appreciated and makes a big difference for us!

Thank you,

Just in Cases Team

Rated 5 out of 5 stars

Another great experience with Just in Cases!

Another great experience with Just in Cases! Our order was speedily dispatched and communication was great throughout. Highly recommended.

15 April 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Jack,

What a great review! Thank you!

Just in Cases Team

Rated 5 out of 5 stars

Good wine, fast delivery

Good price wine, with simple ordering and very fast delivery.

17 April 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Customer,

Thank you for the 5* review.

Best wishes,

Just in Cases Team

Rated 5 out of 5 stars

Great service quick delivery well…

Great service quick delivery well packaged

16 April 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Sharon,

Thank you for taking the time to write a review.

We strive to provide this level of service every time and hope you will order from us again in the future.

Many thanks,

Just in Cases Team

Rated 5 out of 5 stars

Great selection wines

Great selection wines. my case arrived swiftly.

9 April 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Richard,

We take great pride in curating exceptional wine lists, and we’re thrilled that you enjoyed your purchase.

Kind Regards,

Just in Cases Team

Rated 5 out of 5 stars

Item was delivered on time and in…

Item was delivered on time and in perfect condition, very satisfied.

14 April 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Anthony,

Thank you for the positive feedback. We strive to provide this level of service every time.

Best wishes,

Just in Cases Team

Rated 3 out of 5 stars

Good service but the vintage was…

Good service .

9 April 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Iain,

We are very sorry to hear there has been an issue with an order placed through us.

Can you please email us a photo of what you have received to info@justincases.co.uk, so that we can investigate? Our records show that you ordered the 2023 vintage and our current stock is 2023.

We are looking forward to hearing from you.

Kind Regards,

Just in Cases Team

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