Just Honda Reviews 

1,007
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and the exceptionally polite drivers who take the extra time to carefully demonstrate and explain how the equipment operates. People also appreciate the outstanding product quality, competitive prices, and the clear communication maintained throughout the purchasing process. Some reviewers were not happy with delivery complications, noting unexpected schedule changes or issues with the courier service. A few people also mentioned extra charges for delivery to remote areas or minor difficulties handling specific parts of the order.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the speed and punctuality... See more

Product

Customers consistently note positive experiences with product, highlighting the excellent build quality and... See more

Service

Users describe positive interactions with service, highlighting first-class experiences and excellent... See more

Price

People report positive experiences with price, highlighting competitive rates and reasonable delivery... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members and delivery drivers are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Honda HF2625 ride-on mower arrived on time, delivered by a knowledgeable guy who painstakingly demonstrated the salient features of the machine and answered all my questions. The mower itself is... See more

Company replied

Rated 5 out of 5 stars

Placed order just before Easter and within a couple of hours had contact offering pre Easter delivery if I would like. Goods delivered on time and lawnmower assembled and demoed by the driver. All in... See more

Company replied

Rated 5 out of 5 stars

Purchased a Honda Izy Lawnmower, was contacted by Bella from Just Honda to say there would be a extra charge of £15 for postage as I live in Scotland, I was a lttle surprised as I'm not in the highlan... See more

Company replied

Rated 5 out of 5 stars

Was easy ordering super fast delivery. Little problem was instantly sorted with a call to there customer service department. Will definitely be buying from them again. Big thumbs 👍 up from me

Company replied


Company details

  1. Lawn Mower Store
  2. Garden Center

Written by the company

Find Honda lawn mowers, garden tractors, brush cutters, hedge cutters, blowers and much more, all at discount prices. Just Honda (an online sales division of Calgary Just Companies Limited) is a website dedicated to supplying Honda garden machinery, generators and power equipment to the UK market. If you need some advice about which product is best for your needs, just call our friendly and helpful sales team on 0345 222 5614 (Monday-Friday 8.30am - 5.00pm). With a wealth of experience and expert knowledge about all the Honda products we sell, they can answer your questions quickly, accurately and reliably. You should then have a much clearer picture about which Honda product is right for your specific needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,007)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, genuine parts good price 🤷‍♂️whats not to like 👍

15 May 2025
Just Honda logo

Reply from Just Honda

Hi Donna,

We were really pleased to receive your great feedback about the service and parts here at Just Honda, thank you very much. It's great to know your spare parts arrived on time and of course we stock nothing except the genuine article so it's good to know you felt the price was right too. If we can be of further assistance please do get in touch.

Kind regards,
Helen
Just Honda



Rated 5 out of 5 stars

Great service and prompt postage

Great service and prompt postage

6 May 2025
Just Honda logo

Reply from Just Honda

Hi,

Many thanks for your feedback and 5 star review. It's great to hear that we provided you with a great service and that your item arrived on time. As Honda approved dealers we aim to offer a high level of customer service every time, so your comments are most welcome. We hope you'll shop with us again.

Kind regards,
Helen
Just Honda

Rated 1 out of 5 stars

Update on Honda lawnmower experience

Update on Honda lawnmower experience: More a warning about Honda than the seller "Just Honda". I gave a 5-star rating on purchase, but having gone to use the Honda HRX476C for the very first time this spring, it simply would not start. "Just Honda" initially blamed the fuel (i.e. leaving the fuel in the tank, which was the fuel "Just Honda" put in before delievery), but sent someone to examine the machine about three weeks ago. After seeing a completely clean carburettor, a faulty carburettor was diagnosed and the lawnmower was taken back for repair. After chasing for an update yesterday, I was informed that they are in discussion with Honda who has so far "declined to cover the cost of the replacement carburettor" under warranty (so much for Honda's stated 7-year warranty!). Please note that this machine cost over £1000, still has its protective stickers on and has never seen a blade of grass since it was delivered (who cuts lawns over winter?). I shall never buy anything from Honda again.

19 May 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed in Honda Quality and Customer Support

I purchased a Honda lawnmower less than a year ago, trusting in the brand’s reputation for durability and quality. Unfortunately, after just 11 months of regular use and meticulous care—including cleaning after every cut—the paint on the mower deck began to fail, leading to visible rust.

I raised a warranty claim through the dealer, only to be told by Honda that the issue was due to “impact from debris,” and therefore not covered. This explanation is not only unconvincing, it feels dismissive. The mower has never encountered anything beyond normal grass cutting—no stones, no rough terrain, nothing beyond standard use.

I expected much better from a premium product and an established brand. It’s incredibly disappointing to invest in a high-end machine only to find it doesn’t live up to basic expectations—and to have the manufacturer reject responsibility.

I’ll be considering other brands in the future, and I hope my experience helps others make a more informed decision.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Quality pays in the end

A genuine Honda blade at a reasonable price, well packaged and delivered promptly.
Up to now, my mower has been serviced by a local mower dealer, and it is obvious to me now that the replacement blades have not been true Honda spares - there is a very noticeable difference in quality. Lesson learned.

6 May 2025
Just Honda logo

Reply from Just Honda

Hi Dennis,

We're actually delighted to know that you have been able to tell the difference between a genuine Honda part and a copy. We have to agree, the Honda parts are always of a superior quality (they'd have to be really!). This is one of the reasons that we only ever stock the genuine item so please do consider using us again in the future.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Equipment and delivery is top notch

Equipment and delivery is top notch. Honda brush cutter arrived within days of ordering, and I was contacted to arrange for a suitable delivery date and time and the item arrived exactly when stated.

A manual came with the brush cutter, but I searched for and used online videos on YouTube to find information for assembling the brush cutter and adding the oil and petrol. I had it up and running for within minutes.

6 May 2025
Just Honda logo

Reply from Just Honda

Hi Kieron,

Thank you for your fantastic review - we really appreciate it. It's great to know that the delivery went well and that you are happy with your new Honda brush cutter - a very reliable and sturdy piece of equipment in our opinion too! Well done for using You Tube to help you to assemble it, as we know sometimes the manuals can be a bit hard to follow. Hopefully you'll consider using us in the future but in the meantime we wish you all the best with your new Honda.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

1 May 2025
Just Honda logo

Reply from Just Honda

Hi Robert,

Many thanks for your great feedback, we're delighted to know that you felt we provided you with an excellent level of customer care as this is something we strive for every time! We wish you all the best with your new Honda item and hopefully you'll consider using us again in the future.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Website easy to use

Website easy to use. Product delivered promptly.

1 May 2025
Just Honda logo

Reply from Just Honda

Hi Brendan,

Thank you so much for letting us know that our website was easy to use - we're always tweaking it to make it as user friendly as possible so we really appreciate your comments! If we can be of further help please do get in touch. We wish you all the best with your new item and hope you'll shop with us again soon.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Very pleased with mower and delivery…

Very pleased with mower and delivery thanks

30 April 2025
Just Honda logo

Reply from Just Honda

Hi Samantha,

We are delighted to know that you are pleased with your new Honda mower and we are sure it will give you many years of reliable service. We're pleased that the delivery went well and if we can be of any further help please don't hesitate to reach out to our friendly team here at Just Honda.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Using Just Honda was a breeze

Using Just Honda was a breeze, from start to delivery was great, definitely on my list for gardening equipment from now on

30 April 2025
Just Honda logo

Reply from Just Honda

Hi Brian,

It's fantastic to hear everything went so well when you ordered from us here at Just Honda. As Honda approved dealers we aim to ensure all of our customers have a positive experience with us so your comments are more appreciated. We are more than happy to be on your list and if you need any help or advice please reach out to our friendly team here at Just Honda.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Mower

Great service good update on delivery fantastic product

29 April 2025
Just Honda logo

Reply from Just Honda

HI David,

Thank you very much for your feedback, it's most appreciated by the team here. As Honda approved dealers we aim to offer a top-notch service from start to finish so it's fantastic to know that you felt we did just that. If we can be of further help please don't hesitate to contact us and speak to one of our friendly Honda experts.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

excellent communication

There was excellent communication with phone calls and emails. Delivery was on time

14 April 2025
Just Honda logo

Reply from Just Honda

Hi,

Many thanks for your feedback and 5 star review. As Honda approved dealers we take our customer service very seriously and aim to offer a professional but personal service to every customer, so it's good to know that there was excellent communication from our staff and that your item was delivered on time. We wish you all the best with it and hope you'll shop with us at Just Honda again soon.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars
Just Honda logo

Reply from Just Honda

Hi,

Many thanks for your feedback and 5 star review. It's great to hear that we provided you with an excellent level of customer service and that your item arrived quickly too. If we can help you with anything else please don't hesitate to get in touch.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Genuine Honda parts

Genuine Honda parts , service kit and blades. Good items and well packed, although post was a little bit slow but would deal again.

14 April 2025
Just Honda logo

Reply from Just Honda

Hi Lee,

Many thanks for shopping with us here at Just Honda. We are pleased to know that your genuine Honda parts were well packed and we can only apologise for slow post on behalf of the carrier...nice to know you'd buy from us again though and we look forward to dealing with you in the future.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

ready availability of factory…

ready availability of factory replacement part, prompt delivery.

8 April 2025
Just Honda logo

Reply from Just Honda

Hi Roy,

Many thanks for your feedback. It's great to know we had the genuine Honda part you needed and that we delivered it on time too. We hope you'll consider using us again in the future.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good product

24 March 2025
Just Honda logo

Reply from Just Honda

Hi,

Many thanks for your great feedback and 5 star review. It's good to hear that your item arrived quickly and that you are happy with it. We wish you all the best with it and hopefully you'll shop with us again.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Lawnmower blade- exact model in stock…

Lawnmower blade- exact model in stock and very quick delivery

28 March 2025
Just Honda logo

Reply from Just Honda

Hi Dave,

It's great to hear we had the exact item you needed in stock and I am glad that you received quickly too. If we can be of further help please do get in touch.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars
Just Honda logo

Reply from Just Honda

Hi Mike,

It's great to hear that our staff were friendly and provided you with a fast service. We wish you all the best with your new Honda product and hope you'll consider shopping with us again. All the best!

Kind regards,
Helen
Just Honda.

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