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Round Wood of Mayfield Reviews 600

•
TrustScore 5 out of 5

4.8

Garden Center
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and attractive appearance, often noting that items like water features and planters exceed expectations. The delivery service is frequently highlighted as efficient and helpful, with many appreciating the care taken by drivers and the prompt arrival of orders. The staff and overall service are also commended for their professionalism, friendliness, and excellent communication throughout the purchasing process. However, some customers experienced issues with delivery, including items arriving damaged or delivery companies failing to adhere to scheduled arrangements. A few people also mentioned problems with packaging, leading to broken items, or inaccuracies with orders upon collection.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Customers praise items like the water... See more

Delivery service

Customers generally report positive experiences with delivery service, highlighting quick and timely... See more

Quality

Clients share positive opinions on quality, frequently praising the beautiful craftsmanship, solid... See more

Service

Reviewers express high satisfaction with the service. Customers consistently praise the outstanding customer... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Everything from questions about the product being purchased (a water feature for our garden) to the first class efficient delivery was spot on! Very friendly team at Mayfield and a very friendly and h... See more

Rated 5 out of 5 stars

Ordered a fire bowl and stand for my son and his partner. Realised immediately after placing it I’d asked for the wrong size stand. So called straight away, expecting a right faff/AI rhubarb and p... See more

Rated 5 out of 5 stars

Ordered the 1000mm Corton steel water bowl which was delivered by their driver today. Exemplary customer service as contacted immediately regarding delivery day 2 days later by their own delivery serv... See more

Company replied

Rated 5 out of 5 stars

Ordered a corten steel water feature last week . It’s being delivered tomorrow. The communication from both Roundwood and their transport company has been first class . They have even given an estimat... See more

Company details

  1. Garden Center
  2. Conservatory Construction Contractor
  3. Deck Builder
  4. Flooring Store
  5. Garage Builder
  6. Lumber Store

Written by the company

Round Wood of Mayfield is a premier UK-wide supplier of premium timber, a beautifully curated collection of quality garden products and traditional oak frame buildings. Our operations are centred on traditional craftsmanship, sustainability and design. What We Offer: • Oak Framed Buildings – From charming gazebos and porches to bespoke offices, garages, pool houses and full homes, using hand crafted pegged mortise and tenon joints. Each frame is pre assembled in our workshop to ensure the highest standards of quality and ease of onsite delivery • Timber Products – A wide range of hardwood and softwood decking and cladding, (from oak, tropical hardwoods, larch, and thermo-treated timbers), flooring, skirting, architraves, beams and sleepers—designed to bring enduring beauty to the home and garden • Garden Features – Pots and planters, corten steel fire pits, water features and elegant garden décor and cast-iron statues - all chosen for their aesthetic quality and functionality Why Choose Us: You’re choosing more than just products—you’re choosing a seamless blend of nature, traditional craft and modern service. Whether you’re transforming a garden, terrace or elevating your home, we’re here to make it effortless, sustainable, and beautifully long lasting. Visit our website: www.roundwood.com

Contact info

4.8

Excellent

TrustScore 5 out of 5

600 reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent product and delivery

It was great to have a company deliver using their own drivers and transport. The driver was really helpful and the product arrived on time in excellent condition. The water bowl was accurately made so the rim was level to the water once we filled it

2 April 2026
Rated 5 out of 5 stars

Great service

Great service. They called me to discuss best delivery day that suited me. Delivery was quick and helpful. The ironstone pots are absolutely beautiful. Exactly ar on the website. The colours are natural and rich.

9 March 2026
Rated 5 out of 5 stars

First class customer service

Everything from questions about the product being purchased (a water feature for our garden) to the first class efficient delivery was spot on! Very friendly team at Mayfield and a very friendly and helpful delivery chap who gave me some really good tips on our installation. The unground water feature is high quality and is going to look lovely. Thank you to the team!

25 February 2026
Rated 5 out of 5 stars

Excellent quality attractive terracotta…

Excellent quality attractive terracotta pots which arrived securely packaged and were delivered really quickly. Postage seems a little on the high side, but having ordered pots from another company which offered free postage at the same time, I would now willingly pay more for safe delivery. Their pots arrived in multiple pieces in totally inadequate packaging.

2 March 2026
Rated 5 out of 5 stars

Great product

Great product, prompt delivery, competitive prices. Look forward to dealing with you more in the near future.
Ben @ Greenbarn Joinery Ltd

27 February 2026

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