Originally there was a problem finding us a suitable twin room, but after phoning they promised to try to sort it and would ring us back. This Booking did after the hotel had been contacted and ever... See more
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About Just Go Holidays
Written by the company
Just Go! Holidays is one of the UK’s leading coach holiday operators, specialising in great value tours to every corner of England, Scotland, Wales, Ireland, continental Europe and further afield.
To reflect the growing diversity of our customers, we offer a huge variety of holidays, whether our customers want to relax by the sea, explore the countryside or experience a bit of European culture.
From our Super Value short weekend breaks to longer, more leisurely tours, we aim to have a suitable tour to cater for all tastes.
We also offer a range of fully escorted tours with flights, such as our Star Value All-Inclusive and brand-new 'Jewels' collections. Go island hopping across the sparkling Aegean, soak up the sun in beautiful Croatia, delve into Portuguese culture or discover the charming isle of Crete. Or venture further afield to find sea turtles, river safaris, Buddhist temples and beautiful gardens in beautiful Sri Lanka.
We also offer increasingly popular Heritage tours, where we discover the vast cultural heritage enclosed within magnificent houses, spectacular castles, captivating museums, beautiful gardens and more.
The heritage theme continues throughout many of the UK breaks with trips on heritage steam locomotives, like the Flying Scotsman, barge trips on waterways and canals as well as visiting historic gardens.
Written by the company
- Easy journeys, handled properly
- We take care of the details so you don’t have to. From your local pickup to carefully planned routes and well-chosen hotels, everything is organised with clarity and care. Our drivers know these tours inside out, so you can relax knowing your journey is in safe hands.
Contact info
1st Floor, 111 High St, GL50 1DW, Cheltenham, United Kingdom
- 0333 234 2010
- customerservices@justgoholidays.com
- justgoholidays.com
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Reply from Just Go Holidays
Lovely island, great trip.
Although it was a 17 hour coach journey from the south coast, the trip went very smoothly. Relay driver was early and very friendly. Tour driver was excellent, Alan, his first solo trip and he made it fun for us. He was very organised with the excursions and he had done his homework about the Isle of Man. Alan made himself available to all travellers when needed. Hotel was good, staff were friendly and meals were lovely. I would recommend this trip but I would fly over next time.

Reply from Just Go Holidays
Beautifying black forest experience whilst on the phone was…
My experience whilst on the phone was very good, the staff were very helpful and friendly, and made me feel at ease whilst making my own choices

Reply from Just Go Holidays
No fuss booking
The lady (Debbie), who booked our holiday for us was patient, friendly and very helpful. She repeated everything to make sure there were no mistakes.

Reply from Just Go Holidays
The lady was very helpful booking our…
The lady was very helpful booking our holiday.
I thought the price range was fairly good and the extra day trip.

Reply from Just Go Holidays

Reply from Just Go Holidays
Too many stops for too long
Too many stops for too long
Driver "went wrong" way twice. Hotel was basic, 2 person on reception when we arrived, ran out of food, nothing nearby, not enough time at coast
Lunch pack ups terrible.
Excellent customer service
We rang for information and the lady who helped us was great explained everything
And set our minds at ease thank you Debbie ⭐️

Reply from Just Go Holidays
Great communication and very helpful
Great communication and very helpful . Both Carly and Paoula in the Groups department are always pleasant and knowledgeable , in helping me to organise a customized trip to Europe every year .

Reply from Just Go Holidays

Reply from Just Go Holidays

Reply from Just Go Holidays
Spoke to a very polite & helpful lady…
Spoke to a very polite & helpful lady (called Debra I think) not a great line connection. She sorted everything out for me and confirmed booking was all in order and paid for, went through the insurance thoroughly. We have used your company before and can't fault them as the trip we did back in July (12th - 17th) Best of The West - Irish Experience was absolutely brilliant and waiting for 2027 brochure to come through to book another trip to Ireland

Reply from Just Go Holidays
Good experience
Good telephone arrangement friendly knowledgeable people and no problems

Reply from Just Go Holidays
Excellent value
Excellent value. . Great price . Friendly driver . Could not wish for anything more.

Reply from Just Go Holidays
Great coach holiday,lots of holidays to…
Great coach holiday,lots of holidays to choose from and easy to book,very helpful and informative staff

Reply from Just Go Holidays
Arriving Early
We arrived early and even though we couldn’t get into our room we were allowed to leave our car in the car park and look around Harrogate. Even though we were half an hour early to get into our room we were able to book in. Good start and thumbs up.

Reply from Just Go Holidays
Lovely booking staff
Lovely booking staff, Imogen and Sadie. Nothing too much trouble. Did all I could ask. Very efficient.

Reply from Just Go Holidays
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