Just Clear® Reviews 4,706

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their polite and friendly attitudes. The service provided is frequently described as exceptional, with many people appreciating the quick response times and the overall ease of their experience, even for last-minute requests. Consumers also found the pricing to be very reasonable and transparent, with no hidden fees. However, some customers also noted that there were occasional logistical hiccups, and one reviewer expressed dissatisfaction with communication and perceived discrepancies between expectations and the service received.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers had positive experiences with service, consistently praising the quick, efficient, and professional... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional communication and... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the quick, efficient,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the very fair and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These 5 star reviews are completely genuine. David & Toby were excellent, arrived early, worked non-stop dismantling shed & greenhouse including contents, left the site clear of mud, debris and under... See more

Company replied

Rated 5 out of 5 stars

Just Clear are brilliant. I hired them to clear a large house I was selling which had accumulated a lifetime of items including a large amount of electronics, furniture, books, DVDs, clothes, papers a... See more

Company replied

Rated 5 out of 5 stars

Great company! Amazing communication, would highly recommend. These guys cleared my flat with only a weeks notice. The communication from Leanne was exceptional and I knew what was happenin... See more

Company replied

Rated 5 out of 5 stars

Two very nice men arrived on Saturday and cleared the furniture as arranged. All went very smoothly. Would recommend. I had been quite anxious about whether it was a scam, as all arranged via Wha... See more

Company replied


Company details

  1. House Clearance Service
  2. Garbage Collection Service
  3. Garbage Dump Service
  4. Junk Dealer
  5. Salvage Dealer
  6. Waste Management Service

Written by the company

Just Clear leads the House Clearance sector in the UK, driven by our commitment to sustainability and exceptional customer service. With an extensive network of branches nationwide, we stand as the largest and most trusted clearance specialist in the country. Our comprehensive services encompass sustainable Property Clearance, House Clearance, Office Clearance, Recycling & Reuse management, Hoarding Clearance, Garden Clearance, Probate Clearance, Site Clearance, Valuations, Skip Bag service, Void property clearance, Bulky waste removal, Fly tip clearance, Junk Removal Service, Cleanout, Hoarding Assistance, Hoarder or Hoarding Help, Recycling Services, and Eco-Friendly Junk Disposal. By partnering with local franchise owners backed by our national infrastructure, we offer clients nationwide coverage coupled with personalized service. Our regional branches boast intimate knowledge of their areas while benefiting from the support of our central resources across finance, HR, QHSE, assets and fleet, marketing, and national operations management. This ensures a seamless experience, combining local expertise with scalable solutions for one-off local contracts and national accounts. Social responsibility lies at the heart of our operations, as we strive to create employment opportunities and support local communities in every region we serve. With a track record of award-winning excellence, including accolades such as the National Recycling Award, Probate Industry Awards, Wills and Probate Awards, and Business Green Leaders Award, we maintain ISO14001, ISO 45001, CHAS, and ISO 9001 accreditations. These certifications underscore our unwavering commitment to environmental sustainability, health and safety, and quality management across all facets of our operations.


Contact info


5.0

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Brilliant service all round

Leanne who booked us in for the job was fantastic, really lovely to deal with and and very clear comms. Craig and Tony who came to actually do the clearance were brilliant. Super efficient, nice guys, and generally made the whole thing very easy. I would recommend them wholeheartedly. They also managed a very quick turn around for me on what was a smaller job.

8 April 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Rebecca. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Very prompt and flexible service

Very prompt and flexible service, collection team were very polite and efficient.

7 April 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Adam and his team did a fantastic job…

Adam and his team did a fantastic job clearing all of the unwanted items and rubbish from my house. Nothing was a problem for them and they were polite, professional and friendly at all times. I would not hesitate to recommend them to anybody. In addition, their prices were very reasonable considering the amount of work that they put into the job for me.

7 April 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Tony. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Very impressed with Just Clear…

Very impressed with Just Clear services. Used them for a house clearance recently. Lisa in the main office was very helpful in setting things up and on the day Adam and his partner couldn't have been more helpful in removing our stuff. Overall, I was very happy.

1 April 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Peter. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

I would 100% recommend David from Just Clear

I would 100% recommend David from Just Clear Aylesbury, he and his assistant were polite, friendly, tidy and efficient. Also, communication to organise the booking was excellent, I can't fault them!

2 April 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Emily. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Ian cleared a few houses for us in…

Ian cleared a few houses for us in Peterborough and did an excellent job. Great service and would recommend.

1 December 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Christopher. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Absolutely fantastic…in every way…

Absolutely fantastic…in every way. All elements of the process proved easy…the team at Just Clear were responsive, accommodating, and consummate professionals…very reasonably priced…punctual, and took great care removing items from my home and showed a level of attentiveness and caution seldom seen…I couldn’t be happier and will never use anyone else…

20 January 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words David. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Fabulous service from start to end

Fabulous service from start to end. Throughly respectful and honest when clearing mum and dad’s house after they passed away. Highly recommended.

24 February 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Joanne. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Excellent

Good communication
Efficient
Excellent service

10 March 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Miss O'Brien. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

David and the team did an excellent job…

David and the team did an excellent job clearing my house and arranged via his contacts for professional cleaning, decoration and electrical work to be completed. Communication was excellent including either pictures, or videos with all the work completed to a very high standard. Extremely professional with care taken.

4 December 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Adam. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Quick and easy resolution with Brendan

Quick and easy resolution with Brendan, made one for my issues of the day stressfree thank you 😊.

30 March 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Shaz. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Great service

I was extremely impressed with the communication, value for money and overall customer service.

13 March 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Scott. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Highly recommended - Great service!

Allina and Gheorghe are a brilliant team who did a quick and painless premove house clearance for me. They arrived early and dealt with my stuff in a cheerful and professional manner. Highly recommended!

27 March 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Peter. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Brilliant Service

Brilliant Service. I've used Just Clear a lot over the last few weeks due to moving, and from the first enquiry to collection day, the team is nothing but efficient, helpful, and friendly. Would highly recommend Just Clear for all your removal needs.

26 March 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Sarah. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Incredible service ….. highly recommend

From the initial call to the clearance 2 days later they were amazing. A lovely team all round who made sure everything was dealt with understanding of the emotion of clearing out my parents furniture. A task I had put off for months was made super easy, fast and efficient. I can’t recommend them highly enough. 5 stars just ain’t enough!!!

26 March 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Miss Wilkinson. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Professional

Professional, quick to respond and super-helpful. A big 'thank you' to the whole team.

19 March 2026
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Ritchie. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Just clear were brilliant

Just clear were brilliant, I needed to clear out a flat on the 2nd floor quickly and they couldn’t have been more responsive. Quick quote, turned up on time, efficient and clean working. Thank you.

23 March 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Bobbie. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Thumbs up!

Prompt. Professional. Outstanding customer service.

25 March 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Luke. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

A Brilliant Service

Adam went above and beyond my expectations. Absolutely brilliant.

23 March 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Jennifer. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Such a fab company

Such a fab company! Cant recommend them enough!!! Brandon and his team are all superstars!

23 March 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Steph. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

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