I ordered and paid an item which suddenly went directly to their site and it was a different site. Upon explaining to the online chat about my problem, they helped and assisted me. I appreciate it and... See more
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I am a person who is not familiar with online shopping, but this shop with their agencies make it easy for me. Thank you so much to Casillas with his patience.
Once I got through to the online chat team they explained things very easily and have since made progress with my cancellation. Bob was great and helpful
I truly thank the Escalation Team on the sincerity and immediate resolve of my refund...... more goodwill to you and your team for being punctual in this regard. ricky garzon dizon manila, philipp... See more
4.3
Excellent
192 reviews
Hasn’t replied to negative reviews
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False advertising under Woolworths
False advertising under Woolworths
Because I have a Woolworths reward card I really assumed it was for a kitchen bin at the cost of $2.00 then became $108.84 gone from my account??
So really it was only about a kitchen bin.
Regards
Darlene
2 May 2024
Unprompted review
Just 4 kitchen
In my experience, with this company the beginning was very bad due to a supposed subscription, which amounted to a large amount added up in two months, something that I only came to notice by chance in the second month of debt due to having to pay a bill and the letter didn't go through, but otherwise, in terms of the problem, things were clarified and well resolved, so much so that the company, despite it being a mistake, was immediately ready to respond and help block the supposed subscription and refunding the damaged amount that I didn't use, so now I'm just going to wait for the money in the account. Once again, thank you very much for everything and I'm waiting.
28 March 2024
Unprompted review
Frauds
Frauds! Avoid! They have inserted themselves at the end to signup to the World Athletics Championship live streaming, you think that you are paying for the subscription for the live streaming, but no. You are paying for a gift card you dont want nor need, nor asked for. Completely unclear you are even on a different page and website to the streaming site referred too off the World Athletics website. When asked for a refund, told no refunds(?). No 'voucher' was used. Avoid at all costs, complete frauds!
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I have been asked by TrustPilot to provide additional details or the store will say this is not genuine. The 'gift' card you dont know you are buying is £2.47 (01/03/2024), and when you try to cancel or request a refund, they charge you an additional £5.95 (01/03/2024). If they do this for every person that thinks they are going to watch the Olympics live streaming event or similar, they are making £000's a day for no service provided. If you check their website, there is nothing that price to buy, you would be forced to spend more for something that is over inflated, you didnt want nor need which is no doubt the whole strategy in the first place. Avoid these scammers.
1 March 2024
Unprompted review
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