I ordered and paid an item which suddenly went directly to their site and it was a different site. Upon explaining to the online chat about my problem, they helped and assisted me. I appreciate it and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am a person who is not familiar with online shopping, but this shop with their agencies make it easy for me. Thank you so much to Casillas with his patience.
Once I got through to the online chat team they explained things very easily and have since made progress with my cancellation. Bob was great and helpful
I truly thank the Escalation Team on the sincerity and immediate resolve of my refund...... more goodwill to you and your team for being punctual in this regard. ricky garzon dizon manila, philipp... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience
Very good customer servive
They took care of me very well and took…
They took care of me very well and took care of the problem immediately
Customer service seems very…
Customer service seems very good...quick response emails so was quite easy
Ok 👌 excellent and good
Helpful and had communicated with me thru my e-mail
internet scam
company impersonates other companies and steals money from accounts. in my case i was buying from the ‘original sony’ website a moment of inattention and i was robbed :/
I am not happy they refused to return…
I am not happy they refused to return my money back
They have good customers support and…
They have good customers support and thank you for your very kind team
Follow up regarding refund been a lil…
Follow up regarding refund been a lil dragging but effort shown
Very good to me refund me back
Very good to me refund me back person name was Raj
Communication is very good and clear
Hi I have no experience as I have never…
Hi I have no experience as I have never bought something from you please can you refund the payment made from my bank account without my concern
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








