Juniper Roofing Southern Ltd Reviews 

34
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers deeply appreciate the efficient and highly reliable service provided when scheduling appointments, obtaining accurate quotes, and completing necessary roof repairs. People frequently highlight the professional, helpful, and polite attitude of the staff throughout all stages of their projects. Reviewers also note that the work areas are consistently left clean and tidy once every job is finished. Consumers mention that the team communicates well, arrives promptly on schedule, and consistently delivers high-quality, trustworthy results. Many individuals state that they would gladly use these services again and strongly recommend them to others.

What people talk about most

Service

Clients share positive opinions on service, highlighting reliable and effective assistance delivered by... See more

Staff

Users describe positive interactions with staff, frequently highlighting the team as exceptionally polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Came round quickly to provide a quote. Once I accepted the quote I kept informed about timescales. Work completed with no issues, left tidy afterwards. Nice courtesy call from Anita after the work was... See more

Company replied

Rated 5 out of 5 stars

The staff members who worked on my roofs were efficient, hard working and polite. They made every effort to complete the job in hand and go the extra mile to ensure everything was completed effectivel... See more

Company replied

Rated 5 out of 5 stars

Needed help with our roof at short notice & luckily we found Juniper. All staff were consistently professional, helpful & friendly throughout, explaining what & why they were recommending certain ac... See more

Company replied

Rated 5 out of 5 stars

The important things to me are: a. prompt and courteous response to enquiry b. people who do what they say they will on an agreed schedule c. pleasant and trustworthy workers d. a fair price e.... See more

Company replied


Company details

  1. Roofing Contractor
  2. Construction and Maintenance Office
  3. Repair Service
  4. Waterproofing Company

Written by the company

We are a professional roofing company based in East Sussex, proudly serving domestic and commercial clients across the South of England. We deliver high-quality roofing solutions backed by expert workmanship, honest advice, and exceptional customer service. At Juniper Roofing Southern Limited, we believe in transparency, reliability, and doing the job right the first time. Whether you require a minor repair, ongoing maintenance, or a complete roof replacement, we provide tailored solutions to suit your property and budget. With comprehensive public liability insurance and a commitment to safe working practices, you can be confident that both your property and our workforce are protected throughout every project. Juniper Roofing Southern Limited is committed to providing dependable, high-quality roofing solutions with professionalism, integrity, and outstanding customer care from quotation through to completion. Our Services Pitched roofing – slate, tile and underfelt systems Flat roofing – single-ply membranes, three-layer torch-on felt and EPDM systems Leadwork Fascia's, soffits and guttering Chimney repairs and rebuilds Firewall repairs and weatherproofing Roof light installation and replacement Bird deterrent systems Roof repairs and planned maintenance


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.7

All reviews

(34)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Came when expected

Came when expected. .Carried out work efficiently and cleaned up afterwards.

8 January 2026
Juniper Roofing Southern Ltd logo

Reply from Juniper Roofing Southern Ltd

Thank you for taking the time to share your feedback, Mrs Westcott. I’m really pleased to hear that everything was completed on schedule and to your satisfaction.

Rated 5 out of 5 stars

Roof repairs to 16 Old Orchard Place, Hailsham

Juniper Roofing were recommended to us for this work. The owner of the property is single and disabled. Anita Johnson, Juniper's business manager, was very kind and understanding of the owner's situation. The extent of the repairs was minimised to keep down costs. We believe that Juniper Roofing have done a thorough and professional job.

15 December 2025
Unprompted review
Juniper Roofing Southern Ltd logo

Reply from Juniper Roofing Southern Ltd

Thank you very much for taking the time to share this feedback.

We’re truly pleased to hear that you were happy with the service provided . Our Office Team takes great pride in supporting our clients with understanding and care, especially in situations where additional sensitivity is needed, and it’s wonderful to know this made a positive difference.

We always aim to deliver thorough, honest, and professional workmanship while keeping costs fair and appropriate for the scope of the repairs. We’re glad this approach came through clearly in your experience and hope to deal with you again, if our services are required.

Rated 5 out of 5 stars

Very happy to recommend

The important things to me are:
a. prompt and courteous response to enquiry
b. people who do what they say they will on an agreed schedule
c. pleasant and trustworthy workers
d. a fair price
e. confidence a job has been done well
Juniper Roofing fulfilled all these for me.

10 December 2025
Juniper Roofing Southern Ltd logo

Reply from Juniper Roofing Southern Ltd

Hi Tessa, Thank you very much for your kind words and for taking the time to share your experience. Our team takes great pride in upholding these standards on every project, and your recommendation is truly appreciated. Knowing that our efforts have provided you with peace of mind and satisfaction is the best endorsement we could hope for. We hope to deal with you again, if our services are required.

Rated 5 out of 5 stars

Speedy repair to damaged roof

Quick response to query, provide a quote and make repair to roof.

5 December 2025
Juniper Roofing Southern Ltd logo

Reply from Juniper Roofing Southern Ltd

Thank you for your feedback and your continued business. We’re pleased we were able to respond quickly to your query and carry out the roof repair efficiently.

Rated 3 out of 5 stars

Added vat.

It wasn't made clear enough that the vat wasn't included in the original quotation and I hadn't budgeted for the extra cost which came at quite a shock on completion of the work. In my book it made the work done expensive.

17 November 2025
Juniper Roofing Southern Ltd logo

Reply from Juniper Roofing Southern Ltd

We understand your concerns and want to reassure you that the price adjustment was required by law once we reached the VAT threshold. To show fairness and care, we also carried out additional works at no extra cost. Caring for our clients and being transparent in everything we do is central to our ethos.

Rated 5 out of 5 stars

thoughtful workmen who arrived…

thoughtful workmen who arrived promptly, carried out the work efficiently and took photos of their repair work for me to see.

7 November 2025
Juniper Roofing Southern Ltd logo

Reply from Juniper Roofing Southern Ltd

Thank you for your kind feedback. We're delighted to hear our team delivered prompt, efficient service and kept you informed throughout. It's always our goal to combine craftsmanship with clear communication. We hope to deal with you again in the future, if our services are required.

Rated 5 out of 5 stars

Steve was very helpful

Steve was very helpful, rectified the issue. And courteous 😊

14 October 2025
Juniper Roofing Southern Ltd logo

Reply from Juniper Roofing Southern Ltd

Thank you so much for your feedback — we’re delighted to hear that Steve was able to resolve the issue promptly and courteously. We take great pride in the professionalism and care our team brings to every job, and it’s wonderful to know that Steve’s approach reflected that. Your comments will be shared with him and the wider team.

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Professional and good at what they do!

7 October 2025
Juniper Roofing Southern Ltd logo

Reply from Juniper Roofing Southern Ltd

Thank you so much for your kind words. We're thrilled to hear that you had a seamless experience from beginning to end. Delivering professional, high-quality service is what we strive for every day, and it's incredibly rewarding to know it made a difference. We look forward to working with you again in the future, if our services are required.

Rated 5 out of 5 stars

Prompt communication and reliable

Anita was so helpful when booking the job and communication was prompt and clear. The roofers on site were pleasant and worked efficiently. Dates were given in advance and adhered to, which meant that all residents within the block of flats were aware of the works. Would happily use them again.

4 June 2025
Rated 5 out of 5 stars

Professional, quality work, competitive

From their competitive priced solution to solve a problem with condensation in a loft, to the work on a much neglected property, (replacing soffits, cleaning fascias and gutters etc) they have been excellent, totally professional and trustworthy. Thanks to the hard work of Steve and George my home looks like new, and I can't recommend Juniper Roofing Southern highly enough.

16 April 2025
Juniper Roofing Southern Ltd logo

Reply from Juniper Roofing Southern Ltd

Dear Mrs Cox, We thank you for the time you took to leave us a review. This greatly supports our business and assists potential future clients in making an informed decision. We are pleased you found us professional and trustworthy, as these are some of our core values.

We hope to deal with you again in the future, if our services are required.

Rated 5 out of 5 stars

Happy Customer

Very pleased with the work. Damaged tiles needed to be replaced. I was kept informed at all times. Workmen were very efficient and tidy. I cannot fault this company and would highly recommend them for any roofing work.

21 January 2025
Unprompted review
Juniper Roofing Southern Ltd logo

Reply from Juniper Roofing Southern Ltd

We kindly thank you for taking the time out to write us a review, following the completion of your works, to renew the gables and replace damaged tiles. We are pleased to hear you are satisfied and all is in order. We hope to deal with you again in the future, if our services are required.

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