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I HAVE BEEN TRYING TO WITHDRAW £500 FROM 2 JULY 2026. THEY ASKED FOR ID WHICH I SENT THEM DRIVING LICENCE.BANK STATEMENTS PAYPAL STATEMENTS THEY ALSO ASKED FOR ALL MY CREDIT CARD DETAILS THAT I HAVE... See more
Absolute sh^t show of a company. My next email after over 40 to them is to the gambling ombudsman! They’ve requested the same details 22 times. Passport Marriage certificate Bank car... See more
Avoid at all costs, no customer care that bothers replying and they fail to pay out if you win anything large..just keep making excuses as to why they cannot pay as they are waiting for you to verify... See more
Company details
Information provided by various external sources
Leading Innovators in iGaming since 2010. Discover why we're one of the fastest growing B2B Casino Networks around.
Contact info
GY1 1AJ, United Kingdom
- jumpmangaming.com
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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ID checker doesn't work
I cannot even get the QR code to work on my phone that allows you to send your photo ID. No response to emails. Stinks like dodgy site. Used these through a connection with Club 3000 Bingo account verification.
DOWN RIGHT CRIMINAL
DOWN RIGHT CRIMINAL
SCAM SCAM SCAM
How can this illegal gambling site be allowed to continue stealing people's money I came across this website by chance and tried it out I used my phone to deposit £20 and I won around £100 I realise that most gambling sites want you to verify your account FUNNY you don't need to deposit 🤔 so any way I sent all the correct documents and I made sure everything was correct with their standards which is just designed the way they are because let's face it the are hoping that you don't have the right documents to do so, as you probably guessed i never received any of my winnings these guys are CRIMINAL and believe me it got worse I logged in to my account to check the verification process but by some miracle I had deposited £30 which is hilarious because when I emailed to be refunded the £30 back they told me I can't get the money back because I havent verified my account. How can these people get away with such thefts, I really wish I'd checked the reviews for this site first after reading I can see I'm not the only person to be robbed this way. So I'd recommend that you don't use this company's sites, your favourite casino is the one I was scammed with. PLEASE AVOID AT ALL COST!!!!
This site was good to me when I won a…
This site was good to me when I won a small but I deposited off my hubands card and I won 2000 . I had to send them along of information witch I did to what there asking for . Then the cheeky sods have now taken my 2000 away from me and refunded me 20 pound of what I put on because they said I could not s
Deposit from.another card even though they has all the proof that we are together . So I am.now going to traiding standards gambling commissioner and also I am in touch with a solicitor. My argument is if you can't deposit off another card then they should not allow it in first place . This is there way of doing you over ....
STAY WELL CLEAR OF THIS SIGHT TRUST ME THEY JUDT ROB YOU
**THIS SITE ROBS MONEY**
**THIS SITE ROBS MONEY**
seems to be ran by a computer with no people available to talk to.
same as everyone else took money very easily, won and wanted a ridiculous amount of verification, i messaged them voicing my opinion and i had my account frozen, few days later the withdrawal amount dissappeared!!
this site is very dodgy!!!
All transations have disappeared!
can never speak to anyone, emails are standard altermated replies,
there are so many more reliable, legitimate sites out there, AVOID this site!!!
Criminals
Very easy to deposit money and play then the fun begins.
They will never pay out on a winning bet.
Sometimes they completely remove the withdrawal option from the site.
They constantly change the goal post when it comes to verification.
Scumbags to be honest.
Oh quick update sent more documents and now they have put my withdrawal back into their account.
Won't allow me to withdraw it at all now.
Worst online casino ever. I give it 0/10
Been playing Amazon Slots for some time…
Been playing Amazon Slots for some time now, recently won a nice bit of money. After sending numerous bills, proof of address proof of PayPal, picture ID still no funds after a month. Today I got an email saying they were worried about the amount I have gambled! They have requested 3 payslips and want to know what I've got in my bank. Strange how they weren't worried until I wanted to withdraw my money! Stay away from these ppl
Painful verification process.
Brilliant games selection but painful verification process. I started playing at Kong casino, one of jumpman gaming sites in December 2022. Had a few wins but every time to withdraw funds the verification goalpost changes to an extra document. Also they can alter the withdrawal tab and hide it. So say you won money and now want to withdraw you will not see this tab until they choose to let you see. I have successfully withdrawn funds and every time I had to write to the supposed team to enable my withdrawals. They are happy to take your money but are not happy when you win and hence create their own rules for verification.
Note: this group was fined by the gambling commission for money laundering activities last year.
After realising that i am up in winnings I decided to close my account and wanted to withdraw the remaining balance of £200 - it been going back and forth for 4 weeks. So I decided to close my account and according to the gambling commission I should be able to withdraw my balance or they should send me the funds automatically as account is closed but still nothing.
So please stay away from all these jumpman sites.
I've been new player since the 9th Jan…
I've been new player since the 9th Jan deposited 20pounds first time won 1200 they will not payout they refuse all I'd you send most of time get no response from them it's disgusting I'm surprised they have any customers but then there prop just letting people sign up take there money I'm going to hound gaming board and see my solicitor and take them to court will cost me more in the end just needs to be stopped all advertisement should be stopped there not an honest site and all these reviews and nothings done I wish I new where this company is located I wouldn't hesitate to go there
Has anyone had problems over Xmas with…
Has anyone had problems over Xmas with free spins or mega reels on deposit?
I played on one of Their sites immorta…
I played on one of Their sites immorta wins . And I won but they wouldn’t pay me because of verification. I have sent all the documents but they keep rejecting it . The same document was accepted by one of the sisters sites Amazon slots. They have refused to pay out my winnings. Thesame thing happened with my Amazon slots account have to chase them for my winnings. Scam sites . I just need my Winnings. Never playing in any jumpman site again
It’s a scandal they keep on trading…
It’s a scandal they keep on trading they take your money but do not pay your winnings there’s got to be something done about this site its ridiculous they carry on with this scam
Scammers scammers scammer do not even…
Scammers scammers scammer do not even bother I did it 3-4 times put money in as I lost my 50 free bets after depositing £10 to keep doing it like an idiot !!!
I have one of there affiliate sites…
I have one of there affiliate sites wildwestwins I've deposited money and account verified with documents askef for I've 880 in winning but no option to withdraw this is a joke take ur money but won't pay out ur winnings 😡😡😡😡
I play jump man gamings site big…
I play jump man gamings site big thunder slots. Won a fair bit of money and then went to withdraw and had to give loads of info over etc and then I looked at reviews so I actually s*it my self thinking I wouldn’t get my money. 2 days later my account was all approved and money was in my bank working hours. So I can’t agree with anyone else as my own experience has been perfect.
I wouldn’t even give one star if I…
I wouldn’t even give one star if I didn’t have to, I’ve read through the reviews and it seems we are all having the same issue. I have been trying for 2 weeks now to withdraw my winnings without success. Their interaction with the customer is practically non existent, you send documents after documents knowing full well they are correct but yet these SCAMMERS tell you they are not acceptable. I now see no other option but to report to the gambling commission. AVOID Jumpman gaming sites at all costs because as soon as you try to withdraw they lock your account. I can’t even upload any further documents now, I’ve sent via email to their complaints dept but still no resolution.
Money from game
Absolutely disgusting how you pay over £200 on this game!
£290 on my mums account
£190 on my dads account
How can you even do that price get rid of the stupid game
Amazon slots/ Jumpman/Bingoport
Amazon slots. I thought it was connected to The amazon company . They want lots of personal info that's hard to gey as most bills are paperless. It's obvious they're trying to make it difficult. I can't verify everything so I can't withdraw. Looks like I've lost it. I will complain to the Gambling Association too. We should all try to warn others.
Unfair company
Made a deposit of £10 and won £300, all of which went back into my balance as cash, not as bonus. I have tried to withdraw using my id documents all of which were in PDF form as stated in the requirements. After various emails sent asking about the delay in verfication etc my account has now been closed by them. Money theiving scum. Happy to take money from you but not happy to pay out. DO NOT USE THIS SITE......this site should be banned from advertising
They do not pay out
They do not pay out. 3 of their sites I tested. Avoid at all costs. They do not reply to contact . I am now going to Ombudsman. I sent phone bill, council tax bill , bank statement, car insurance all in pdf and all were unverified.
Crystal Slots verified my bank statement but withdrawal saying dni address not verified.
777 cherry has also declined my genuine documents
Thieves
This company is crooked, they own Easyslots. Do not use them as they are thieves. The person that owns the company is named Ben Starr, he is a thief. I have his address if you are owed money from company related to jumpman gaming.
If you are owed money from this crook or his company go to trading standards. He thinks he is safe because his compamy is in the Channel Islands. He is not.
Get in touch with BBC RADIO 4's consumer programme called YOU AND YOURS.
Take both Ben Starr and Jumpman Gaming to the Small claims court. It will only cost you around £30.
Starr and his company owe me the small sum of £24 but he is not getting away with it.
Also, everytime you have reason to email any of Starrs crooked companies, inform them that you are levying a charge of £75 to their company. You can then claim those £75's in the small claims court.
They have a facebook page with a pathetic 91 followers, bombard it with posts saying how crooked they are.
Ben Starr lives at 56 Links Road, look it up on google maps for postcode. Write to him and demand he pays you.
DO NOT LET THESE CHEAP THIEVES WIN.
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