Jumpman Gaming Reviews 

the biggest scam on the net.. they have 40 plus sites so when u ''take a break'' from one, there's another one to join that hjasnt registered the take the break.. scum of the earth.. how they hold a licence sums up the english laws.. gambling commission should hold their head in shame.

every single jumpman gaming site is utterly diabolical, please please avoid at all costs, they will constantly reject all of your verification documents, if at any point you are actually verified, a few months later they will unverify you and make you do it all over again, despite receiving bonus offers and depositing correctly for the offers, most of the time you will NOT receive that offer, they have one method of customer contact and that is via email, which will take a week or longer to get a response that is if you are lucky enough to get one, I stupidly joined many of their sites and have had all of these same experiences on every single one of them so please people, spend your money elsewhere with far more transparent and honest gambling sites because I can promise you jumpman gaming are definitely not, they need thoroughly investigating as I suspect a lot of their practices are in fact illegal!!!!

Stay away I blocked them indefinitely. No chance of winning if you won you cant withdrawal.

They have fixed the problem they are legit they paid me my 70 pounds and my account is verified but I only have a issue that my account is frozen but I have been paid out and everything is fine jumpman gaming is legit and so is immortal wins just send over the documents and wait it may take a few days for them to respond but they will

tried to log in today and it said i self excluded? no i never, why would i try and log in if i self excluded, lol joke, im not bothered really but my winnings from sunday better be in my account tomorrow :)

Awful site, still waiting for a withdrawal of £1000, it's been 2 weeks I've been waiting. I have contacted them numerous times with no reply! DO NOT USE THIS SITE.

Currently trying to get my withdrawal back. They have had basically every single document I own, bank statements from multiple banks, identification, letters etc . They have held my money for 2 months, they don’t respond to emails. I would say they are having financial issue and using players funds to fund their cash flow issues.

I’ve given them 24 hours to return my money otherwise I am taking this to the GC and any other action I can take. I am absolutely certain they are not allowed to do what they are doing. I don’t even think they have my money anymore to pay me back.

Avoid at all costs! You have been warned.

Looks like Jumpman reached a £500k "settlement" with the GC in 2020 for non compliance.

"The regulatory review found failings in Jumpman’s processes which were aimed at preventing money laundering (ML) and promoting safer gambling by protecting vulnerable people. Evidence gathered during the compliance assessment and the subsequent review of the operating licence found Jumpman failed to comply with the Licence Conditions and Codes of Practice (LCCP), specifically:"
Last edited: Mar 28, 2023

Terrible terrible gambling company... the ONLY way I managed to them to refund me was after complaining to the gambling commission, they had the cheek to ask why I wanted to withdraw and then made it very difficult... they also trade under the name Wild West WIns

hi i think this company is awful the way ive been treated they never answer emails ive been playing since 2001 and had nothing but trouble i have spent lots on there sites but was never able to withdraw my winnings also they will not except my proof just awkard if i could take them to court i would this company has made my health bad this should not happen to people

Honestly the worst site around, Many sites under the Jumpman umbrella. You can win, but then submit lots of identification before withdrawing which can take days. After you withdraw, your accounts will become unverified again and you will need to submit more identification. This will happen every single time. They do NOT want to pay out.

Lots of bad reviews on here i dont get. Have played on many Jumpman Casino. Have won on a couple of sites, done exactly what is asked for ID and have had no issue's with getting paid. My only gripe is the WR of Bonus and the max win = the amount you have deposited (up to 250)

I have put 2000 into this site!!! Won £9,000 and have £5,300 in pending withdrawals!!!! They verified my account after days and days of endless problems, now rejecting my withdrawal!!! I have opened a case with resolver as I’ll be taking this further liturally left myself with nothing!!! I will update here but I will do everything in my power and more. Everyone needs to do something here. 5300£! Joke!!!!

A disgusting company who are bordering on illegal activity in withholding money, all sorts of spurious excuses about not verifying documents and customer service is non existent

Have contacted gambling commissions about a licence breach

Fraudulent sites
Happy to accept a deposit but when trying to withdraw they will be opaque in the requirements for identification .
After registering I started receiving unsolicited calls and spam emails - so they are selling your data on .
Avoid and stick with the big three or Gamesys sites

2 Companies Do Not
Recommend Anyone
Using The Casinos Of
Jumpman Gaming
Both Poog and Casino Guru Have Exspirienced Unfair Service To
Customers From This
Gaming Operator
And As A Recent Player
I Can Confirm That This
Gaming Operator Is Bad News
They Could Be The Same People From ProgressPlay
But They Treat Customers
Unfairly
They Do Exactly The Same As What
Progressplay Does
They Reject Your Documents
Refuse To Withdraw Your Funds
And They Will Even Tell You
They Will Take Your
Withdrawal Money Back To The Game
Do You Really Want To Be
Disrespected Like This
Do You Want To Be
Taken Advantage Of
Do You Want Someone Elce To Hold Your Money Even If They Are Not Legally Abided To
Because That Is Exactly What
This Company Is Doing To Their Customers
You Dont Stand A Chance
In Getting Your Money From
Casinos That Are Owned By This Company
I Had Hoped That I Advoided Another Scam Of A
Casino Company But I Think
I Landed With A Even Bigger One
If 2 Company's Says
This Gaming Company Is Unfair
Doesn't that tell you something
Surely now with at least
2 Company's negative reviews of this Gaming company
Surely the
British Government Can
Close Jumpman Gaming Down As A Gaming Operator
It clearly doesnt work professionally as backed up by 2 companies with their
Negative reviews of it
They Wont accept your
Pdf documents
They won't accept your
Phone bill statement
They won't accept your Debit card
What does this tell you about this appalling Company.
I regret using this company now
And I am even more upset
Knowing I won't get my money that belongs to me
What a Dangerous Company that is running in the Gaming Sector.
British government
Pleace close it down.
Jumpman Gaming Poses a
Risk to The Community
And to Peoples Finances.

Theft of winnings from Amazon slots company status active c.e.o director Benjamin Starr d.o.b 1984 license number 39175 address 56 links drive radlett Hertfordshire U.K. WD7.8BG this company are crooks and are stealing thousands of pounds do not use Jumpman or Amazon slots stay well clear

Thought I have to write a review as was seriously spooked reading all the terrible reviews on here. I used spin hill which is part of this group. Lost a bit first time playing. Second time around won about £400 after depositing £400. I was asked for an awful lot of info for verification. First batch of info I sent over pretty much everything was rejected and I was like here we go based on all the terrible reviews. Ended up sending full bank statement in pdf, screenshots of PayPal in desktop format, card with middle 8 digits blocked out. After about 3 days in total all my docs were accepted. My withdrawal was then processed within 5 hours and funds arrived instantly into PayPal account.

I feel they are extra strict with verification and certainly wouldn’t want to be withdrawing a huge win from there, but can only judge on own experience and it wasn’t really too dissimilar to experiences I’ve had with other smaller casinos.

I think there are certainly better and safer casinos out there. But for anyone panicking, as long as you have the required docs and stick at it, you should get verified and paid your money.

Big Thunder Slots,this is an honest review/opinion. To register is simple,within minutes depositing funds and playing slots.The issues start when you wish to withdraw funds, they asked for ID verification,even though I had deposited hundreds by then,fair enough evidence was provided,all rejected no reason given, I provided the same documents on three different occasions,then all of a sudden all accepted, the funds were then paid into my account four days later.
Please note whilst you have a pending withdrawal,they take away the withdraw function hence you cannot withdraw any more funds until they have cleared the pending funds,which is unfair as I wanted to withdraw more funds ,ended up spending them instead as the withdraw function had been removed,they charge a withdrawal fee.there is no live chat or any phone numbers, only means of contact is email,and all depends on whenever they respond.
My conclusion they have a good selection of slots,however this is purely a profit making exercise, controlling what and when you withdraw, removing withdraw function,charging a fee,and no immediate contact except email. Customers who join this site must read the reviews,it's only a matter of time before big Thunder Slots is shut down.

Hi i tryed 2 upload my details and information but it won't let me upload 2 get my winning how can i get this sorted