I ordered a large shark nappers for my daughter and she is amazed with it it’s so big colours are so bright it’s so soft so comfortable. Delivery was very quick came within a few days of ordering woul... See more
Company replied
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See what reviewers are saying
Amazing customer service and excellent assistance. We ordered a medium happy napper for Xmas and it was about small for our daughter they very kindly allowed us to exchange and pay the difference to c... See more
Company replied
Great service. Dispatch of the happy napper was quick. It was discreet packaging too so my child didn’t notice it when we eventually got it. We had a problem with the delivery company used, Evri, wi... See more
Company replied
I bought my daughter a happy napper for Christmas and she absolutely loves it! She watches films in it and uses it during play! They are great and the customer service team were excellent, I had a sma... See more
Company replied
4.8
Excellent
107 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Excellent service
So easy to order and kept up to date every step of the way .
Items arrived earlier than expected .
1 September 2024
Unprompted review
Reply from Jumping for Joy
Thank you, Mrs. Carr! We're thrilled to hear that you found our ordering process easy and that your items arrived earlier than expected. Your satisfaction means a lot to us.
Many thanks, Michael
A special fluffy birthday delight
My daughter has wanted one of these Happy Nappers for ages. This was the best website to get this from. A lot of the stock on the site was out of stock in a size large which was a shame. Postage was quick and secure.
11 August 2024
Unprompted review
Reply from Jumping for Joy
Hi Alexandra, thank you for your kind words! We’re happy to hear that you found our website to be the best choice for your daughter’s Happy Napper. We appreciate your feedback on stock availability and will work on improving that. Enjoy your purchase.
Many thanks, Michael
My order arrived safely and on time.
20 August 2024
Unprompted review
Reply from Jumping for Joy
Thank you for your feedback Daniel.
It’s wonderful to hear that you had a good delivery experience. Your insights are valuable to other shoppers. Hope you continue to enjoy your purchase.
Many thanks, Michael
No product received.
Ordered this product as a gift. Received email of order confirmation, order arrived with nothing in the parcel bag. Tried to email customer service to see where my order was but received nothing even after multiple emails. Tried to leave a review on the website and it got declined. Absolutely terrible service would not recommend!
5 August 2024
Unprompted review
Reply from Jumping for Joy
We sincerely apologise for the inconvenience you've experienced with your order Eloise. It's unacceptable that you received an empty parcel and did not receive a response from our customer service. Your feedback is important to us. Please reply to the information request from Trustpilot with your contact details so our team can investigate what went wrong.
Many thanks, Michael
Customer service experience .
The customer service sorted the problem out.
8 August 2024
Unprompted review
Reply from Jumping for Joy
Thank you for your feedback Glenis.
We strive to provide new products and excellent service and would like to make this right. Please confirm your contact details via Trustpilot so our team can review your case and offer a 5-Star solution.
Many thanks, Michael
Birthday Present
A very easy process to follow and the item arrived promptly and was very well packaged. As it is a present we haven't taken it out of its last layer of packaging.
6 August 2024
Unprompted review
Reply from Jumping for Joy
Thank you for your positive review Janet! We're thrilled to hear that the process was easy and that your item arrived promptly and well-packaged. We hope the gift brings joy to its recipient! If you need anything else, feel free to reach out.
Many thanks, Michael
Terrible stock levels
Terrible stock levels. Have been trying to order 3 happy nappers for weeks but always out of stock. Ordered 1 medium Owl that was in stock but really needed a large. Now its arrived its too small.
3 July 2024
Unprompted review
Reply from Jumping for Joy
We apologise for the inconvenience Colin. We're constantly working to improve our inventory. If you’re still interested in the large Happy Napper, please leave your contact details via Trustpilot so our team can review your case and offer a 5-Star solution.
Many thanks, Michael
Very Pleased with Service
I was very pleased with the Happy Naper ordered, and l was kept in touch with delivery details.
Would recommend
Best Regards
Sandra
8 August 2024
Unprompted review
Reply from Jumping for Joy
Thank you for your review Sandra.
We love that you are happy with your Happy Napper and appreciate the 5-Stars.
Many thanks, Michael
Got discount and had goods in three…
Got discount and had goods in three days lovely quality snd I know my grandsons will love them
31 July 2024
Unprompted review
Reply from Jumping for Joy
Thanks for sharing your review with us Aideen.
We appreciate your feedback.
Many thanks, Michael
Brilliant product
Easy website to use, the products came quickly and the children love them
1 August 2024
Unprompted review
Reply from Jumping for Joy
Thanks for the love Lesley.
We appreciate your review.
Many thanks, Michael
Great service
The zip broke, and I got intouch with you, and your response was fantastic, returned the happy nappa. And now my new one is on its way.x
5 July 2024
Unprompted review
Reply from Jumping for Joy
Thanks for sharing your review with us C Christine.
We are so sorry that your original was damaged but we are thrilled to hear that Martin, Geoff, and Anna were able to help.
Many thanks, Michael
I thought what i brought on " Jumping…
I thought what i brought on " Jumping for Joy " was lovely. Very well made and im sure my little Granddaughter will love it. Thankyou
26 July 2024
Unprompted review
Reply from Jumping for Joy
Thanks for your 5 stars Shirley.
We love that you are happy with your purchase and are sure your Granddaughter will enjoy it too.
Many thanks, Michael
Exactly like was advertised
Exactly like was advertised, quick delivery and reasonably priced I got 2 off the happy nappers for my daughter's for Xmas but I just know they will love them as they keep asking for one
16 July 2024
Unprompted review
Reply from Jumping for Joy
Thanks for your review Courtney.
Thinking of Xmas already? Great planning.
We appreciate the 5-Stars.
Many thanks, Michael
Excellent quality
I purchased the order and within a couple of days I received. Product is of an excellent quality. My little boy has the tiger happy mapper and he loves it! Brilliant value for money and can tell well last a very very long time.
15 July 2024
Unprompted review
Reply from Jumping for Joy
Thank you so much for your wonderful review! We're thrilled to hear that you and your little boy are enjoying the tiger happy Napper. Many Thanks Ria
Reply from Jumping for Joy
Thank you for sharing your 5-Stars with us.
We love to hear back from our customers and appreciate your review.
Many thanks, Michael
Reply from Jumping for Joy
Thankyou Emma for your 5 star review, we really appreciate you taking time to leave feedback.
Many Thanks Ria
Great customer service coupled with good product
Quick, prompt delivery. Good customer service. Happy Napper thrilled grandkids so ideal transaction all round
14 June 2024
Unprompted review
Reply from Jumping for Joy
We are overwhelmed with gratitude for your exceptional 5-star review Sandra.
Your feedback is invaluable, and we will use it to maintain the high level of service our customers deserve.
Many thanks, Michael
Reply from Jumping for Joy
Thanks for sharing your review with us Elaine.
We love that you re happy with our service.
Many thanks, Michael
Gorgeous product
Gorgeous product. Bigger than expected. Daughter delighted with it. She is 7 and tall and plenty of room for her
1 June 2024
Unprompted review
Reply from Jumping for Joy
Thanks for your 5-Stars Anne.
We love that your family member enjoys the Happy Napper and appreciate your feedback.
Many thanks, Michael
Reply from Jumping for Joy
Thanks for the 5-Star love Penny.
We appreciate your review and support.
Many thanks, Michael
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