Jonathan’s watches Reviews 

188
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We bought our son a Armani watches unfortunately it was faulty,obviously this was upsetting but I got in touch and within just over a week the watch was returned, repaired and returned back to me. If... See more

Rated 1 out of 5 stars

I purchased a sterling silver adjustable tennis bracelet from this company at the postage cost of £6.00 which was second class post. When I opened the packaging the bracelet was crammed into the m... See more

Rated 5 out of 5 stars

Top class customer service. Couldn't fault. Quick responses to queries on delivery as needed quickly. Arrived in perfect condition & purchased at best price online. Would definitely order from again.... See more

Company replied

Rated 5 out of 5 stars

Not only do Jonathan's watches make exquisite jewellery but their customer service is exemplary. We had an issue with our delivery, Jonathan's Watches were not at fault and yet they stepped in and pu... See more

Company details

  1. Watch Store

Written by the company

Authentic branded fashion watches for the best price!


Contact info

4.1

Great

TrustScore 4 out of 5

188 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(188)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

sent me a cheap watch

sent me a bad quality watch. the certification, the box and watch did not match to the previously same watch purchased. i checked the watch and compared to the one i already own. phone number does not work, access to website denied, emails not answered. scam? they stated because i took the plastic off the watch it can not be returned. if i did not take the plastic off how would i be able to ascertain the watch was different to the one previously purchased and the logo was not the same? they then blocked me on whatsapp also. AVOID, AVOID, AVOID. also as per the other 10% negative reviews they will most likely write a comment under this to reply. believe them at your own risk. update: i now got a message on whatsapp to delete this message with threats of violence and that they will open legal proceedings against me. needless to say i have reported to the police and look forward to seeing them in court.
update 2: watch arrived on 21st may that is not 3 weeks. concluded it was not the same as the exact same watch previously purchased after comparing to the original one purchased from armani. threatening customers is apparently great customer service nowadays. it is impossible for me to wear the watch as i did not adjust it and it would fall off due to the band needing adjustment. however, they no longer accepted returns despite notifying them within 14 days. dont be duped - if they are selling an armani watch for £99 how can they make a profit unless from china? you’ve been warned. steer clear. AVOID, AVOID, AVOID

31 May 2025
Unprompted review
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Reply from Jonathan’s watches

The client spoke with us, decided by himself somehow that our watch is fake and insulted us several times on WhatsApp.
We explained to him that we can’t accept returns unless the watch is at the same condition received.
The client bought the watch about 3 weeks ago, used it and mysteriously today decided it’s fake.
We stand behind our products and proud to get authentic products for a great price and for our great customer service.
For any concerns before purchase, everyone is more than welcome to contact us , we will be more than happy to reply

Rated 5 out of 5 stars

Id been struggling to find this…

Id been struggling to find this particular watch for some time so when i saw it i checked trust pilot and bought it. The price was great, the communication was great (although my email went to spam folder) and the shipping was fast and well packaged. I woukd definitely buy again in the future.

3 May 2025
Unprompted review
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Reply from Jonathan’s watches

Thank you so much for your kind words

Rated 5 out of 5 stars

Recent Tissot watch purchase

Purchased a Tissot watch from Jonathan's watches, was £130 cheaper then any other retailer. Watch came a few days later and my enquiry was dealt with quickly. Would recommend to anyone looking for a watch. Price point is excellent as previously mentioned. Happy customer. Thankyou Darren

9 April 2025
Unprompted review
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Reply from Jonathan’s watches

Thank you so much for your kind words

Rated 5 out of 5 stars

Good price, fast delivery

I bought an Emporio Armani watch to use on holiday that looks good but would not be the end of the world if it was stolen or damaged and this watch suited my needs. Delivery was fast and the watch was well packaged. I needed 2 links taken out and because it has a ceramic strap my local jewellers would not do it. I took it to a watch repairs place and it cost £10 to take the links out. Overall very happy.

23 April 2025
Unprompted review
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Reply from Jonathan’s watches

Thank you for your king words 🙏🙏

Rated 5 out of 5 stars

Great service

Great service, very quick delivery. Was great with resolving a problem I had with the watch by organising collection and repairing free of charge.

10 April 2025
Unprompted review
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Reply from Jonathan’s watches

Thank you for your king words 🙏🙏

Rated 5 out of 5 stars

Excellent service 💯

Excellent service and fast delivery! Michael kors watch arrived well packaged very authentic with a bracelet as a gift. I'm very pleased thank you Will definitely recommend.

17 April 2025
Unprompted review
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Reply from Jonathan’s watches

Thank you for your king words 🙏🙏

Rated 5 out of 5 stars

Great customer service

Great customer service. Helped me with my query and was very supportive in finding a solution.

8 April 2025
Unprompted review
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Reply from Jonathan’s watches

Thank you for your king words 🙏🙏

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great communication, brilliant watch at a brilliant price. Can't ask for more

15 April 2025
Unprompted review
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Reply from Jonathan’s watches

Thank you for your king words 🙏🙏

Rated 5 out of 5 stars

10 out of 10

10 out of 10. Lovely watch at a decent price and free bracelet a nice bonus - thank you

2 April 2025
Unprompted review
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Reply from Jonathan’s watches

Thank you for your king words 🙏🙏

Rated 5 out of 5 stars

Got the watch without any issues

Got the watch without any issues. Looks good quality as well and happy with it. Brill communication by the seller.

29 March 2025
Unprompted review
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Reply from Jonathan’s watches

Thank you for your king words 🙏🙏

Rated 5 out of 5 stars

Quick delivery

Made a mistake ordering 2 watches by accident but after messaging they sorted quickly no stress

18 March 2025
Unprompted review
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Reply from Jonathan’s watches

Thank you for your king words 🙏🙏

Rated 5 out of 5 stars

Happy customer

Just tried my new Armani watch on. The quality is brilliant and presented well in its branded box. There was a slight delay with the delivery but this wasn’t Jonathan’s fault and he was very helpful when I asked for an update. I recommend this supplier and also Armani watches.

27 February 2025
Unprompted review
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Reply from Jonathan’s watches

Thank you for your king words 🙏🙏

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