Andy went above and beyond tonight to find me a water feeder for my chickens in an emergency mission !!!! An absolute credit to your company !! There were non on the shelf but according to stock there... See more
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Great service and a very passionate group of staff. I was welcomed with a joyful welcome and a smile. Not something I'm used to when visiting other pet shops. Nothing was too much trouble and I got... See more
Company replied
Always a friendly welcome at Congleton store for pets and owners alike. I love that the dogs seem to know it's their shop!!! The staff are so attentive and helpful and take time to see to your pe... See more
Company replied
Always greeted by friendly staff who have good product knowledge and are happy to help and chat. Especially Donna, who always recognises customers and pets names. She is extremely bubbly and frie... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Congleton Retail Park, Barn Road, CW12 1LJ, Congleton, United Kingdom
- 01260 290871
4.9
Excellent
1K reviews
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Very very helpful and pleasant have…
Very very helpful and pleasant have confidence in the staff
1 February 2025
The lad helped me with becoming s…
The lad helped me with becoming s member. Saved me money. He was friendly and helpful.
31 January 2025
Lack of products on the day …
Staff fab as always but only had half of the items I went in for
3 February 2025
Great pet shop
Good choice of products, clean shop and lovely knowledgeable friendly staff all made for a 100% good experience when purchasing 2 cages and mats
30 January 2025
Good selection of products and helpful
Good selection of products and helpful, friendly staff
1 February 2025
Great Store
I always find my local branch in Congleton to be well stocked, excellent choice and very reasonably priced. The staff are super friendly and helpful too! My doggie pulls me in every time we walk past...
29 January 2025
Your staff made us feel at ease and…
Your staff made us feel at ease and very welcoming
1 February 2025
The staff are helpful
The staff are helpful. Nice discounts. Can always find what I need
24 January 2025
Helpful
Helpful. Polite staff.
Royal canin urinary wet cat food could do with a few more different varieties. Like salmon, chicken, morsels.
25 January 2025
The staff were helpful and attentive
The staff were helpful and attentive. It was a pleasant experience.
21 January 2025
Plenty of choice
Well stocked, plenty of choice for anll budgets, items easy to find, good offers (3 for £3 etc) fairly priced. Polite and helpful member of staff.
24 January 2025
I’ve been using jollies for a long…
I’ve been using jollies for a long time. I could highly recommend them to anyone excellent service.
Nothing is too much trouble
15 January 2025
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