Talk about the perfect setting! Just minutes to walk to tons of London’s best attractions as well as the theater district. Local restaurants offer a diverse array of options and the local market is a... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Stayed here for our wedding, and it was amazing to have such a big space for me and all the bridesmaids to get ready in. The only issue was that there was construction going on the whole time we were... See more
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The rooms and houses Joivy provides are usually comfortable, clean, with necessary and new furniture; which honestly isn't something you can easily find in rental share houses in Bologna. Moreover, t... See more
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Great location, with everything we needed. Only comment is that the garage is very small, which we couldn’t fit our standard size car in. Joivy did source another free space which was located approx 1... See more
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Company details
Written by the company
For more than 15 years, Joivy has been a benchmark in the European residential market, establishing itself as the industry's premier platform. We work with private and institutional operators for property and investment management; we offer a wide range of customised accommodation solutions for short, medium and long stays to suit every need. Our proposals include accommodation ideal for Vacation & Corporate Travel, Coliving, Microliving, Shared Apartments, Student Housing, PBSA, and Multifamily. We also provide a splendid community hub and coworking area to offer dedicated spaces for every need. With a presence in 7 countries and 50 fascinating European destinations, Joivy is your trusted partner in finding the perfect space. Since the beginning of our activities, we have worked with around 2,000 owners and welcomed more than 150,000 users: welcoming is our mission. Thanks to the experience of leading companies in the various living segments, we offer a unique and special proposition. Our group includes prestigious brands such as DoveVivo, DoveVivo Campus, ALTIDO, Chez Nestor, Rinnow! and Open. We respond with innovative solutions to a fundamental need. By integrating different competences, we want to make the world of living easier. Shortly: Joivy is here to help you find the space you need.
Contact info
Viale Monte Nero, 6, 20135, Milano, Italy
- customerexperience@joivy.com
- joivy.com
4.1
Great
4K reviews
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The keys collection was nice and easy…
The keys collection was nice and easy but as soon as you pay and sign the contract they stop replying.
15 April 2026
Reply from Joivy
Hello Zoja,
thank you very much for your feedback. We apologize for the delay. A member of our team will assist you as soon as possible.
We remain at your full disposal.
Joivy Team
Reply from Joivy
Hello Rafael,
thank you very much for your feedback.
See you soon!
Joivy Team
The Joivy representative was very…
The Joivy representative was very helpful and friendly. They provided clear and quick support throughout the process.
18 December 2025
Unprompted review
Reply from Joivy
Hello Emirhan,
thank you so much for your kind words!
See you soon.
Joivy Team
Como campus
After years in Como, cant do much if not thank Greta and Costa for the help they gave me.
Como campus is perfect for Insubria students
1 June 2025
Unprompted review
Reply from Joivy
Hello Maci,
thank you very much for your feedback.
See you soon!
Joivy Team
Company that leverages lack in information and network of foreigners looking to rent
It is what it is: the single-room rental market for students and young professionals is very difficult to navigate, especially for foreigners.
They have identified a clear gap and offer a convenient, user-friendly platform. That said, most of the properties tend to be overpriced and somewhat underwhelming in terms of quality.
In my opinion, it makes sense to use their service when you first move to a new city or for short-term stays like exchange semesters. However, staying longer than necessary can become quite expensive. I personally overstayed out of convenience and ended up paying significantly more than I should have.
13 April 2026
Unprompted review
Reply from Joivy
Hello Arda,
thank you for your thoughtful and honest feedback. We completely understand how challenging it can be to navigate the rental market, especially for students, young professionals, and those moving from abroad. Our goal is precisely to simplify this process and provide a safe and accessible solution during what is often a stressful transition. Regarding pricing and property quality, we appreciate your perspective. We continuously work with our partners to improve standards and ensure that listings better reflect the value offered. At the same time, factors such as location, duration, and market demand can significantly influence prices.
Thank you again for sharing your experience — feedback like yours is essential in helping us improve.
Joivy Team
Everything was great as always
Everything was great as always. We are returning guests and will choose Joivy apartments in the future as well. Highly recommend 👍
6 March 2026
Reply from Joivy
Hello Jasmina,
thank you so much for your feedback.
See you soon!
Joivy Team
Reply from Joivy
Hello Marcus,
thank you very much for your feedback and suggestions!
We hope to see you soon!
Joivy Team
Brilliant
I had a really enjoyable stay overall and would definitely consider returning. The location was perfect, with excellent access to public transport, making it easy to get around. I also really liked the range of on-site amenities and the convenience of being able to restock anything I needed myself, which made the stay feel very flexible and comfortable. The staff were consistently polite and friendly, which added to the positive experience.
One of the standout aspects was how quiet and peaceful it was during my three-day stay — I had no issues with noise at all, which made it very relaxing. The self check-in was a great bonus, and the simple lock system made entering the room quick and hassle-free without needing to deal with codes.
There were a couple of minor downsides. The bathroom could have been cleaner, with some mould around the shower and a sink that didn’t appear fully cleaned. However, it seemed more like the bathroom needed upgrading rather than it being the cleaners’ fault. There were also a few lights, such as from the fire alarm, that flashed during the night, which was a bit distracting.
Overall, the positives far outweighed the negatives, and it was a comfortable, convenient, and pleasant stay.
2 April 2026
Reply from Joivy
Hello Aisha,
Thank you very much for your kind and detailed review. We are truly pleased to hear that you had an enjoyable stay with us and that you appreciated our convenient location, easy access to public transport, and the flexibility of our on-site amenities.
It is especially rewarding to know that you found the environment quiet and relaxing, and that our self check-in system made your arrival smooth and hassle-free. Your kind words about our team’s friendliness and professionalism mean a lot to us.
We also sincerely appreciate your constructive feedback regarding the bathroom and the lighting. Please rest assured that we are taking your comments seriously, as they help us improve both our facilities and overall guest experience. We will look into these aspects to ensure higher standards moving forward.
Thank you once again for your valuable feedback. We would be delighted to welcome you back in the future for an even better stay.
Joivy Team
Reply from Joivy
Hello Dave,
thank you so much for your review!
See you soon.
Joivy Team
Great location on the Royal Mile
Great location on the Royal Mile, Edinburgh. Fabulous apartment and excellent communications with the host. Highly recommend.
23 March 2026
Reply from Joivy
Hello Donna,
thank you so much for your feedback.
We hope to welcome you again soon!
Joivy Team
Avoid Joivy in Paris at all costs
The property was not as advertised: the bedroom had mold, the kitchen was in very poor condition, and there was even a hole in the wall with a plant growing out of it.
The worst part was the communication. I reported the issues, but replies were slow, often taking about a week, and rarely addressed the full problem. Because nothing was properly resolved, I moved out early.
After that, the problems continued. My deposit was returned 2 months late where initially I was wrongly charged an extra month of rent, and the only explanation I received was “IT issues.”
I also know several other tenants who are in ongoing disputes with Joivy.
My recommendation to Joivy: Stop taking new clients. These are real people, often students struggling with finances. Treat us with respect. Fix your accomodations, fix your IT issues, because whatever you are doing right now, does not work.
12 January 2026
Unprompted review
Reply from Joivy
Hello Alp,
We sincerely regret that your stay did not meet your expectations. We understand how frustrating this must have been and we are truly sorry. This is not the experience we aim to provide and the situation has been reviewed internally as to make sure that proper actions were undertaken in this property that is no longer available on our listing at the moment, for works to be done.
For the deposit, we apologize for the delay in processing your refund, which was due to internal system issues that affected our timeline. This issue is now solved as to ensure future refunds. We sincerely regret the inconvenience caused and are glad that the situation has now been regularized.
Your feedback has been taken very seriously and contributes to improvements both in terms of property management and communication with our tenants.
Kind regards,
Joivy Team
Positive experience with Joivy
I had a positive experience renting with Joivy in Milan. The room matched the pictures and was exactly as described, which made the whole process stress-free. The team was friendly, efficient, and always quick to respond with helpful communication. Overall, I’m satisfied with their service and would definitely recommend Joivy.
27 March 2026
Reply from Joivy
Thank you very much for sharing your positive experience!
It’s especially rewarding to know that you appreciated our team’s friendliness, efficiency, and quick communication—we strive every day to provide a smooth and stress-free service.
We hope to welcome you again in the future! 😊
Joivy Team
A big thank you to the entire Joivy…
A big thank you to the entire Joivy team for their warm welcome and professionalism at their offices.
A special thanks to Paula, who was incredibly patient, kind, and always attentive.
Thanks to you, the experience was truly enjoyable. 👏✨
9 April 2026
Unprompted review
Reply from Joivy
Thank you so much for your kind words! 😊
We’re delighted to hear that you had such a positive experience with our team.
A special thank you for highlighting Paula — we’ll be sure to share your lovely feedback with her. Your appreciation means a lot to us!
See you soon,
joivy Team
Good service in joivy bologna
9 April 2026
Unprompted review
Reply from Joivy
Thank you for your feedback! 😊
We’re glad to hear you had a good experience with our service in Bologna.
We hope to hear you soon!
Joivy Team
Fine thanks
Everything was fine, thanks. Some minor filling of cracks along walls might be an idea. Also, as far as I could tell, there was no extractor fan working in the bathroom. Also shower was difficult to use, instruction-wise. Otherwise good.
3 April 2026
Reply from Joivy
Thank you for your feedback! 😊
We’re glad to hear that overall your stay was good.
We also really appreciate your constructive comments regarding the wall finishes, bathroom extractor fan, and shower instructions — we’ll make sure to pass these on to the relevant team so they can be reviewed and improved.
Thanks again, and we hope to host you again in the future!
Joivy team
Reply from Joivy
Thank you very much for your kind feedback!
We’re glad you enjoyed the place and found it beautiful, clean, and welcoming.
We hope to host you again soon! ✨
Joivy Team
Very helpful staff!
Nicole was incredibly helpful in addressing all my questions about the apartment I’m considering. Thanks to her support, I feel much more at ease and confident, and I’m genuinely excited to begin this new chapter in a new city without the usual stress of navigating an unfamiliar housing market
7 April 2026
Unprompted review
Reply from Joivy
Thank you so much for your kind words!
We’re thrilled to hear that Nicole could make the process easier and help you feel confident about your new home. It’s wonderful to know we could take some of the stress out of starting this exciting chapter in a new city.
We can’t wait to support you as you settle in and enjoy your new adventure!
My stay at the Joivy apartment in Mayfair London
My stay at the Joivy apartment in Mayfair London was perfect. Check-in and check-out were seamless because Joivy provided all the information I needed in a timely manner. I was able to get into contact with Joivy over text and they responded immediately. The apartment was clean, confortable and most inportantly was as listed when I made the reservation. The apartment was in an amazing location, very central to shopping, restaurants, cafes and the underground (Tube). I look forward to returning to London and would love to stay at the Joivy managed property again.
5 April 2026
Reply from Joivy
Thank you so much for your wonderful review!
We’re delighted to hear that your stay in Mayfair was perfect and that everything—from the seamless check-in to the apartment’s comfort and location—met your expectations. It’s great to know our team was responsive and able to support you throughout your stay.
We truly appreciate your kind words and look forward to welcoming you back to London for another stay with us! ✨
Responded promptly to all of my queries.
24 March 2026
Reply from Joivy
Thank you for your feedback! 😊
We’re happy to hear that our team could respond quickly to all your questions. It was a pleasure assisting you, and we’d be delighted to welcome you again! ✨
Its really great experience with joivy
27 March 2026
Reply from Joivy
We’re so glad to hear you’re having a great experience with Joivy!
It’s a pleasure having you as our guest, and we’re always here to make your stay as comfortable as possible. ✨
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