Sunny Side Travel Reviews 

170
TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

Transport scenary and lunch was amazing.The music on the boat was so loud it made people shout over the music to have a conversation so it was a very noisy trip.if you want a swim its only 2x very qui... See more

Rated 5 out of 5 stars

Tour guide was fun, full of life and included everyone made the day so much fun. Water fights were crazy music was loud some ppl didnt like that but we didnt mind it as was good music playing. Found t... See more

Rated 5 out of 5 stars

Fantastic excursion to the Green Canyon. The staff and the guide were very professional and helpful. Unfortunately I didn't have much cash to leave for a well deserved tip.

Rated 5 out of 5 stars

We booked twice from them. One for Quad bike and one Antalya city tour, both experience has been great with them. Easy, helpful and fast response compared to others who take like hours or even days t... See more

Company details

  1. Travel Agency
  2. Boat Rental Service
  3. Boat Tour Agency
  4. Cruise Travel Agency
  5. Cultural Tours Provider
  6. Tour Agency

Written by the company

JoinExcursions.com is an online excursion booking platform operated by Sunny Side Travel, a fully licensed travel agency in Turkey and an official member of TÜRSAB (Association of Turkish Travel Agencies) with licence number 16322. Our operations are managed by BAUM Travel & Tourism Ltd. We connect travelers with a wide range of trusted excursion providers across Turkey, offering carefully selected daily tours, activities, and multi-day experiences in the country’s most popular destinations. Our mission is to make discovering Turkey easy, reliable, and affordable. By working with professional local partners, we ensure our guests receive high-quality experiences, competitive prices, and excellent service. From cultural tours and nature adventures to unique local experiences, JoinExcursions.com helps travelers explore the rich history, stunning landscapes, and vibrant culture of Turkey with confidence.


Contact info

4.1

Great

TrustScore 4 out of 5

170 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(170)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Whole experience as requested

Whole experience as requested. Pick up from the hotel and than drop off. Dolphin show was amazing, kids loved it. I would recommend this company. Very helpful and reliable.

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Jeep safari

We had a great Jeep safari that we booked with Joinexcursions! Everything was good arranged! From the pick up in the morning at the hotel, till the stops and the water fights! We had so much fun and really enjoyed it every minute! Next time we book again with Joinexcursions!!

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Buggy safari - great!!!

My husband and son had a great time on the buggy safari. Everything was great from the timings of the pick up to the track they went on. Great value for money - we would definitely book with you again and I would recommend you to anyone staying here in the future too. Thank you! 😁

29 July 2024
Unprompted review
Rated 5 out of 5 stars

A wonderful trip

A wonderful trip that we will remember for a long time!
Transfer on time, Polish music, wonderful guardian!
We wholeheartedly recommend going rafting!
We will definitely use other trips from this agency.

8 July 2024
Unprompted review
Rated 2 out of 5 stars

"Fire of Anatolia" ticket

I bought two "Fire of Anatolia" tickets which supposed to include transfer from hotel,assistance and dinner.I've got only the transfer and the show.No assistance whatsoever(at least in English)and no dinner provided.Money payed in cash before the show.Received confirmation about the services included but I think this is an usual method to ask for more money ,as long as you(like tourist)cannot do anything about, after you see that you are burned.Definitely not a trustfull agency.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

amazing customer service 🙌🏽

Michael has been absolutely amazing for booking tours for me and my family.
Unfortunately one of our tours got cancelled due to government inspection and he was quick with letting us know and rebooking us back on for a later date.
His customer service is brilliant, replies are quick and he is very friendly and reliable. Would defo recommend using him if you’re looking to book any tours whilst you are on holiday in belek 👌🏼

2 June 2024
Unprompted review
Rated 5 out of 5 stars

Horse riding

We had a very nice experience with horse riding. The staff was helpful, friendly and superkind! We went to ride through the nature and along the beautiful beach trail. Absolutely recommend!

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Sunset cruise

Booked through the site -Absolutely loved the sunset cruise ❤️
The boat takes you around and you have times to go swimming. Food was fresh and the entertainment (music foam ) was great aswell and most of all the sunset was beautiful ❤️
Would defo recommend - can’t go wrong for the price 👍

24 June 2024
Unprompted review
Rated 1 out of 5 stars

This is scam company

This is scam company. They sold me tickets for £18 euros each for 5 people total of £90 euros to watch the land legend show and transfer there and back to my hotel. We find out later you do not need to pay to watch the show in land of legends. The show finished at 11pm the man didn't turn up to pick us up, 5 vulnerable ladies standing waiting for our transfer. We had to get taxi home for £10 euros. What con artist company please avoid.

20 June 2024
Unprompted review
Sunny Side Travel logo

Reply from Sunny Side Travel

Dear Lubna Munir,

Thank you for reaching out and sharing your concerns with us.
We appreciate your feedback regarding your recent experience with our service.

We apologize for any inconvenience caused during your visit to the Land of Legends show.
We strive to provide a seamless experience for all our guests, including timely transportation to and from the venue.

Regarding the delay in the return transportation,
we understand that there was a significant delay in your arrival back to the pickup point, which unfortunately resulted in the vehicle having to depart to accommodate other guests. Despite waiting for more than 30 minutes and making a return attempt after 40 minutes, we regret any inconvenience caused by this delay of your arrival.
We have tried to contact your WhatsApp with messages and calls, your personal SIM card number with calls,
and you did not respond or arrive at the pickup point, then as we have reached you, and sent your transport back again - you did not attend again, unfortunately.

We kindly request that you consider the circumstances mentioned above when assessing your experience with us.

If possible, we kindly ask for your understanding and reconsideration of your review. Your satisfaction is important to us, and we hope to have the opportunity to make amends for any shortcomings you experienced.

Once again, we apologize for the inconvenience and look forward to the possibility of serving you better in the future.

Kind Regards,
Michael,
Joinexcursions.com

Rated 5 out of 5 stars

Jeep safari is a must

Myself and my family had the most amazing time on the jeep safari through the Taurus mountains! Water fights, great views, swimming in natural pools after stopping for a lovely lunch near the river it was a brilliant day and staff were amazing! Would recommend to anyone. Value for money eas fantastic!

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Perfect and professionell company

Perfect and professionell company! I booked 2 days Kappadokien Tour from them! Everything was very good organized and the contact about Whats App was very friendly and perfect!

The price for 2 days Kappadokien is amazing and you got so much for this less money!

If I had more time I would buy more excursions from Join Excursions!

I was so impressed about Kappadokien and would do this again but for 3 days then.

It is too much to see there...

Really nice friendly agency with perfect service!

5 stars for them and wish you all the best😍

Best regards Katja from Germany

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Swiming with dolphins in Alanya

We went to Alanya, to swim with the dolphins. The experience was amazing, and the services was very proffesional. I believe that this is the best way to acomplish your dream with their services.

4 June 2024
Unprompted review

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