Gareth & Harry P. spent yesterday afternoon installing my new hot tub and nothing was too much trouble. A great credit to their company and a first class installation. Software needed a tweak after in... See more
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Choosing the right hot tub for you can be a minefield with over 50 brands now available in the UK. Johnsons Wellis provide an exceptional choice of premium, European-made hot tubs from the largest hot tub manufacturer in Europe – Wellis Spas. As an established Wellis Premium Partner, we here at Johnsons are able to offer our customers not just the best offers available on Wellis hot tubs, but also the outstanding service to go alongside it.
Contact info
Sarre Business Centre, Canterbury Road, CT7 0JZ, Birchington, United Kingdom
- 01634 566 005
- customercare@johnsonswellness.co.uk
- johnsonsleisure.co.uk
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New hot tub installation
Yesterday my new hot tub was delivered and installed .
The installation team, Dan & Gary made it look easy, very professional and worked well together, and couldn't do enough to ensure I was happy with the location and positioning of the tub.
I was given comprehensive advise on routine cleaning and maintenance of the water quality.
Overall a very happy experience.
Johnston Leisure -Wellis Spa & Pergola Installation
We are over the moon with the supply and installation of our Wellis Spa and Electric Pergola Roof & Curtains, Antony Hill has been fundamental to getting the delivery and installation arranged and special thanks to Dan & Gary for their Professional Workmanship and also giving their extensive knowledge on the operation, using the Wellis App and Water Treatment as we are both new to the world of Hot-Tubs....... Highly Recommended Robert & Gaby Newton, Cambuslang.
We’re very pleased with our hot tub
We’re very pleased with our hot tub. Friendly sales team and a Hastle free installation with very professional guys getting it all up and running. Thank you Johnson’s
Dan and James were amazing
Dan and James were amazing, they worked tirelessly until 7pm in a bitter cold wind to install the decking yesterday. It looks amazing - if the rest of the installation goes as well we will be extremely happy. They were on time, courteous, hard working, clean and tidy, polite, and did the company proud. They have set a high bar for the following tradesmen to follow
Had our first hot tub installed…
Had our first hot tub installed yesterday but Jordan Harry and Oli. Fantastic service, very polite and helpful installers. Ery professional and helpful. Thanks guys. Highly recommend
FIRST CLASS SERVICE
James and Tom from the Wickford yard have installed our garden office on 4 and 5 September 2024. Their work ethic is exceeded only by the professionalism and excellence of their work I can’t praise them highly enough
We had our first hot tub installed by…
We had our first hot tub installed by Johnsons today. Jack and Joe were fantastic, in respect of siting the tub exactly where we needed it to go, explained in detail how to maintain and use the tub. We would have no hesitation in recommending Johnsons. Ian and Alison
Thank you for cabin installation
We had our cabin installed by Dominic and Tom, they did a super job, very professional, polite and hard working. Our cabin looks great, very happy and highly recommend.
Thank you for our hot tub installation…
Thank you for our hot tub installation yesterday. Helpful sales rep at Maidstone. Supplied an upgrade to the one we ordered at no additional cost. Stored it until we were ready. Friendly and helpful installation team.
The only criticism is that they could have pointed out the warning labels on the lid might have affected our decision about orientation.
We're looking forward to getting wet!

Reply from Johnsons Wellness
Jake was extremely polite
Jake was extremely polite, respectful and friendly.
You can trust these guys !
Despite ongoing issues with our Wellis hot tub, none of which are the fault of the merchant, Johnson’s have provided excellent service over many months. Today’s tub replacement was carried out with care & professionalism by their guys, so a special mention should go to Jordan, Oli & Harry. Ably assisted, albeit briefly, by Tony; thank you all for your expert knowledge. Despite Wellis and based on our experiences to date, we would always recommend Johnson’s.
A great experience very highly rated!
A great experience and wonderful service. Jake was very helpful, highly professional and friendly, and went over and above to service the hot tub and make it look great too, jet-washing the whole unit and checking every element of it as well as explaining in great detail about the chemicals and optimal programmes on my unit. Highly recommended and will use the service again!
Joe,Jack,Gareth done an amazing job…
Joe,Jack,Gareth done an amazing job today fitting our hot tub. 3 good men, plus kept everything very tidy👌😜
Very Professional
Jack, Harry G and Garf done a great job installing my Prague HotTub purchased from Maidstone
All went very smoothly with great communication
Thank you Donna x
We have a leak on our hot tub
We have a leak on our hot tub. Jake came today 09/08/24 and after awhile he found where the leak was coming from. It was hard to find but he found it. Unfortunately he couldn't fix it on the day as the tub needs to be emptied but has took video/photo evidence of the faulty pipe. They will come back another day to fix the problem. He is a lovely friendly guy and very professional.

Reply from Johnsons Wellness
Wellis prague
We had our hot tub installed today a wellis prague so happy with the instalation team, Jack and Harry G took their time installing, spent time with us explaining the hot tub and how it works ..we are so happy cannot wait to get in !
Everything went smoothly
Everything went smoothly. Everyone turned up on time. Jordan, Gareth and Harry P were very efficient and approachable.
Not forgetting Jackie and Paul from the Enfield branch who organised everything.
Thank you
Joe and Harry
Joe and Harry were brilliant. Polite, efficient and generally just very nice people. Great job guys. James
Lovely delivery service
Friendly knowledgeable efficient polite delivery team. Fantastic support given and very clear language used with all instructions. Thank you so much Joe Jack and Harry G
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