John Grose Group Reviews 

Great service from Stephen Lawrence. Very knowledgeable and easy to listen and talk with. Took me through all the details, made my decision easy to buy a car in the very near future. Great service. Introduced me to Jack Keeling in sales, another very nice chap. In spite of a very busy new reg day, they made time for me and it will be rewarded.

From start to finish gary day was brilliant very helpful no pressure with anything done great deal very happy great sales man 👍 thanks

Purchased a new car from John Grose Lowestoft and it was a fantastic experience. Dave Lister was the sales man, and from the very first enquiry he was brilliant, kept me up to date throughout, even on his day off, very smooth process, and I felt nothing was too much, I felt very important! Dave went above and beyond to ensure my experience was positive. I’m really pleased with my new car, it’s immaculate and he even filled up the fuel tank! Will definitely recommend! 5 ⭐⭐⭐⭐⭐

Just had a new car delivered from John grose. The whole purchasing was done by phone and e mail. Excellent service as usual from them. The delivery driver (Ron) is a lovely chap and went through a few things that I wasn’t sure about. Highly recommend John grose Ipswich.

Effective communication throughout the process. Stuart was extremely friendly and helpful.

Well handled, friendly and efficient

this is the 3rd car which I have had from John Grose and they have been fantastic to deal with in every way.

Their Salesman James Honeywood was amazing in every aspect - thanks James

Having had such a good experience when we got our last car, we had no hesitation in returning for our new one. Matthew Naylor was friendly and helpful as always and made us feel at home. He kept us informed every step of the way and didn’t rush us on handover day, taking time to show us how everything worked and checking we were comfortable with the car. I wouldn’t hesitate to recommend John Grose to anyone thinking of changing their car!

I was a woman stranded having had my car towed here after it had died on me whilst driving. Debbie and Mark although their department was busy, did their utmost to help. I am so grateful and would recommend using this department

Everything was made easy and straightforward. The car was explained in detail on collection and any questions I had was resolved at that time. A very pleasant experience.

They are always friendly and helpful

Excellent service, first class communication. Nikki was my salesperson, she was so helpful,considerate and very professional explaining every detail meticulously. The whole experience of my part exchange purchase was made easy with her expertise.
R O Dann

Great experience, 3rd Van I’ve had, Lee Race, who I’ve always dealt with, is great, and is always at the end of the phone if I need anything, the after service is the best part, he doesn’t just sell you a vehicle then forget about you, very happy to recommend 👍😎

Cannot fault all John Grose Ipswich staff for their professionalism, friendliness and being helpful and honest at all times. James Honeywood is an absolute star, dealing with/helping me over the years with new Ford cars. Just spoken to Steven Lawrence on the phone too and also a super friendly, helpful and honest.

Recently bought my new Puma from Stuart Morgan at John Grose Ipswich. The process was made simple and quick with every step from enquiry to delivery. My calls and emails were always answered same day and all my questions were answered with friendly professionalism. Nothing was too much trouble. The price was extremely competitive too and I would definitely choose John Grose again.

We recently purchased a Geely with the help of Ryan Goldsmith from John Grose. Ryan was so helpful and friendly from the beginning without being pushy! He gave us some great advice and guidance around the best package for us. Support prior to the purchase and after having driven the car away has been fantastic. Ryan made sure we understood everything in terms of the leasing deal and how all the new features of the car worked. Couldn't recommend Ryan enough and absolutely love the new car, would very much recommend a Geely if you are looking for an electric car with all the added extras you would want, at a really affordable price.

Sam Ryan-Holmes in the Peugeot sales team was excellent. He patiently answered my lengthy list of questions with knowledge and professionalism. On the few questions that he wasn’t 100% sure of he checked immediately rather than “blagging” it. He arranged a test drive and then rescheduled it at short notice to accommodate my request to change the time.
Excellent service and a good experience.

Purchased our car from John Grose Ipswich - had a really nice experience and are really happy with our new car - Jamie was our advisor and was thoroughly helpful throughout and has lovely customer service- very helpful and very happy - would thoroughly recommend 10/10 😊

Handover on Christmas Eve - Lovely, if costly present.
It was due at end of November - Delay as French manufacturers are slow on Right hand drive vehicles.
Many plusses from our former Aircross C3 )(Heated front seats and steering wheel, Larger boot and magnificent Reverse camera) Negatives - No handgrip for front passenger - Exit problems if you have short legs.

My experience was top notch jack keeling looked after us all the way through any questions were answered in double quick time picking up car was a nice experience jack explained everything we needed to know about the car it's our first electric car very pleased with it