Joey Med Reviews 208

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service and the helpful, friendly staff who provide clear explanations and support throughout the process. Many people appreciate the quick and efficient delivery of products, often noting the meticulous and secure packaging. The overall service is consistently described as excellent, with consumers praising the ease of the process and the quality of the product. However, some customers experienced issues with delivery, such as packages being sent to the wrong address or arriving with melted ice packs, raising concerns about product integrity. A few other people also felt that the medication was not as effective as expected or that communication declined after initial contact.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Many customers praise the staff for being helpful, friendly,... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and responsiveness of... See more

Product

Users describe positive interactions with the product. Many customers praise the effectiveness of the... See more

Service

People report positive experiences with service, often rating it highly due to helpful staff and efficient... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I feel fortunate that I chose Joey Med over a different company, They were friendly, communicative and answered all of my questions and concerns quickly and completely. There was one woman in particul... See more

Rated 5 out of 5 stars

I'm so pleased with my purchase from Joey Med! The representative answers all my questions and walked me through what the process would be, to alleviate any doubts or concerns about my purchase. After... See more

Company replied

Rated 5 out of 5 stars

I was very hesitant at first and confused on who to go to with, so many companies out there! After texting my 50+ questions for several days and getting consistently quick, transparent, knowledgeab... See more

Rated 5 out of 5 stars

So far my Experience has been Grest! I texted with someone with any questions I had, and they responded quick... The medical intake was easy and everything was explained to me.I ordered the 3 month Su... See more

Company replied


Company details

  1. Online Pharmacy
  2. Weight Loss Service

Written by the company

Joey Med is a modern telehealth platform based in Florida, dedicated to transforming the way people access healthcare for weight loss, sexual health, and travel wellness. Our mission is to provide safe, convenient, and affordable care for adults across the United States. With Joey Med, patients can receive licensed medical evaluations, prescriptions, and treatment plans—entirely online and from the comfort of their home. We partner with Certified Compounding Pharmacies, a licensed compounding pharmacy, to ensure all medications are high quality, pharmacist-reviewed, and delivered discreetly to your door. Our product lineup includes GLP-1 medications like Liraglutide (Saxenda) for weight loss, custom-formulated ED treatments combining Sildenafil, Tadalafil, and Apomorphine, and prescription-based travel wellness kits tailored to support healthy travel routines. Joey Med is HIPAA-compliant and committed to privacy and transparency. Patients start by filling out a simple online medical form. Our licensed providers review every case and, if appropriate, prescribe treatment. We handle fulfillment, tracking, and support to make your wellness journey as easy and secure as possible. Whether you're looking to manage weight, boost confidence, or stay healthy while traveling, Joey Med is here to support your goals with compassionate care and expert medical guidance. Learn more at joeymed.com and join thousands of others taking control of their health—on their terms.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

208 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

So far I have had a great experience…

So far I have had a great experience with Joey. My initial sign up was safe and sufficient. The instructions were clear and accurate and the team was available to help me every step of the way. I am still in my early stage of the program. This is only week 5 but I will say I have received compliments from others while myself I can't really see it. However I will say I can feel the loosen in my clothes. I'm happy about that and trusting the process. Thank you Joey!

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service 5 star

Customer Service 5 star, Christian called me back as soon as he stated. This company is professional. Although they are in the money making business they treat you as a person and not a number. I have been calling an texting for over a month and I never felt pressured to purchase. They were patient enough to educate me so I could make the best decision for My Body. Stay Bless Christian, your kindness and experience goes long ways. You rock!

Forever Grateful,
AP

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Great company.

They were honest about everything. At first I didn’t see results but after consulting with them, they changed the amount and I saw good results.

18 February 2026
Rated 4 out of 5 stars

Very happy with Joey meds

Very happy with Joey meds. They were helpful and everything went smooth. I have had a good experience so far and will order again when it's time.

2 March 2026
Unprompted review
Rated 4 out of 5 stars

Great customer service and pricing

I started with Joey Meds in November 2025. Initially the customer service was ok and then it actually got bad. Hard to reach anyone, no tracking sent, first order was not sent to the correct address. Second order was hard to get responses. I had an issue with the second orde, I did not receive my full 12 weeks I had ordered. I contacted Joey Meds about this and I have had the best customer service! I have received messages throughout the process to correct this order and everything has been taken care of in a very timely manner. I will continue to order my Tirzepatide from Joey Meds with their continued top notch customer service. Pricing is also great. Highly recommend. Would be 5 stars if the start of my experience would have been better.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Communication was outstanding in every…

Communication was outstanding in every phase of the process from completing the online form to the end result of early delivery. Thank you so much to your entire team. Everyone was professional and a pleasure to work with.
Michael D.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

From the start I didn’t get enough…

From the start I didn’t get enough syringes. I had to buy more. I contacted and that was a waste of time. Several times I asked questions and received no reply or had to wait 3-4 days. Not to mention the fact that I lost 0 pounds. Has zero side effects. I think you gave me garbage.

3 March 2026
Rated 5 out of 5 stars

I enjoyed getting the one on one texts…

I enjoyed getting the one on one texts from my customer service rep who walked me through the process and was available. This service may be for people who are self starters, also my delivery came beautifully packed with dry ice and a full day early. It was delivered UPS and handed right to my husband. I feel like the investment was a great price and value, we both feel very good about it. I started my injections and I went for the full 12 week program and I am so stoked thank you JOEY MED and Kevin for helping with all my questions.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Prompt and Effective Customer Service

Read our Guidelines for Reviewers
I was recently counseled on what would suit my personal needs for effective weight loss that pertained to to me as an individual... I also addressed a payment issue I noticed on my credit card and in doing so, customer service rectified it and offered me another deal to compensate me... I look forward to continuing my relationship with this platform.

2 March 2026
Rated 1 out of 5 stars

Communication was good at first them…

Communication was good at first them went down hill after that. It was taking forever for the Dr to approve my second round of meds and I messaged quite a few times asking what the Dr said because I only lost 4 lbs in 4 months. I've been on tirzepatide before and did very well with a different company. I don't know if it's the pharmacy they are using or what!! DEFINITELY WOULDN'T RECOMMEND THIS COMPANY.

25 February 2026

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