I think some of the workers are not competent enough. But for Vanessa at the call centre was polite, empathetic and gave a listening ear and was able to convince me not to cancel my booking. She is co... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve shipped with Jobyco several times and the service has been reliable. There was a time my package came later than expected, which worried me, but Linda was very patient and reassuring. Thanks to h... See more
Wonderful and superb customer service. What a good asset to Jobyco. She was too professional; I least expected this from her. Very calm, composed and helpful in answering my queries. She needs a pat... See more
I have been using Jobyco for over 12 years, and my experience has been mostly positive. Most of my shipments are delivered within 4 to 6 weeks. Though there are occasional delays, I understand th... See more
Company details
Written by the company
We are driven by the passion to ensure the smooth and safely pick up of your items here in the UK and there in Ghana. In fact this is our main purpose, our commitment. We strive everyday to make sure our customers are satisfied with our services and we go the extra mile to put a smile on their faces. We ship boxes, drums and appliances. Have a question? Feel free to ask us.
Contact info
Unit 2 & 3, Bay Close, Progress Way, LU4 9UP, Luton, United Kingdom
- 02036956226
- info@jobyco.com
- jobyco.com
3.5
Average
399 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 61% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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I found the service excellent and would…
I found the service excellent and would surely use Jobyco again
28 January 2023
Unprompted review
Amazing service
Amazing service. On time with collection. Excellent customer service
Recommend to all.
28 January 2023
Unprompted review
Great service
No issues with the collection, service provided was smooth. Driver was friendly and professional.
28 January 2023
Unprompted review
Pick up experience was good
Experience was good. Driver Kwame kept me up to date on his progress to pick up. Could do with a company list price. 28/1/23 😀
Experience from 21/1/23 Poor 😡 driver didn’t turn up with no phone call to say couldn’t pick up. No call from the company either. Spent the whole day waiting.
28 January 2023
Unprompted review
Jobyco always pick up my shipping boxes…
Jobyco always pick up my shipping boxes in time, provide tracking services and good communication with text messages and calls. Kofi is an absolute legend!
28 January 2023
Unprompted review
Good customer care
He was good and really likes 👍 his services . Mr Frimpong the driver
27 January 2023
Unprompted review
Excellent customer service.
Great timing and excellent customer service. I was quickly helped with a box that i was struggling to wrap. I appriciate your kind and wonderful service.
27 January 2023
Unprompted review
The service not bad but the price was too high.
The time was perfect for me.
27 January 2023
Unprompted review
Best Workers Ever
Samuel has being picking up my stuff over 6 years or more. Samuel and his mate Kofi are so lovely to work with. Humble, polite and respectful. They are goo representers of Jobyco
27 January 2023
Unprompted review
My review is about my dealings with a member of staff.
My review is about my dealings with Peace Markuh who I have dealt with over the past few weeks. Peace is a credit to Jobyco. She keeps her promises and has delivered on everything she promised when dealing with me.
20 January 2023
Unprompted review
The drivers very efficient with work…
The drivers very efficient with work and were customer friendly..
27 January 2023
Unprompted review
Kofi called in the morning to re…
Kofi called in the morning to re confirm that he will picking my package and sent a link to know my slot number . I was able to track him and when he was closer he called again. Professional and helpful. Always use this service and it has been fantastic
23 January 2023
Unprompted review
The best shipping company so far.
The driver was good and respectful but my concern is the van that came to pick up my palette was too small, so I will suggest that next time when they are pick up 2 meters palette they should come with a big van that can contain the goods. Thanks
26 January 2023
Unprompted review
Superb Customer Service
Kind, friendly and respectful. Excellent customer service 👏
26 January 2023
Unprompted review
The experience was great
The experience was great. Francio, the driver called prior to pick up to let me know he was coming to pick up and gave me an estimated time of arrival. When he set off to my place he called again. He was polite and pleasant to talk to. He did the pick up cheerfully and I was pleased with his Conduct. He has a good personality.
24 January 2023
Unprompted review
Excellent customer service.
Excellent customer service.
Very polite.
Delivery prompt service.
26 January 2023
Unprompted review
Very efficient customer and best shipping company.
Very efficient customer service and updates from driver as when to pickup items.
25 January 2023
Unprompted review
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