JobTestPrep.co.uk Reviews 496

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product and service, finding the preparation materials to be excellent and highly effective for various tests. Many highlight the quality of the questions, the detailed explanations, and how well the practice tests mirror actual exams, significantly boosting their confidence and performance. The user experience is frequently described as positive, with people appreciating the platform's ease of use and clear organization. However, some customers were dissatisfied with the website's functionality, experiencing difficulties accessing purchased content or finding errors in test markings. A few others also felt that the questions were sometimes unrelated to their job role or too simple compared to the actual test, and that some materials lacked depth or sufficient resources.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform genuinely insightful and... See more

Product

Consumers find the product to be positive, with many reviewers highlighting that the preparation materials... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the practice materials closely match the... See more

Website

Customers consistently note ambiguous experiences with the website, with some finding it fantastic and very... See more

Service

Clients share positive opinions on service, with many finding it extremely helpful for test preparation and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Honestly a really good platform to use for test practice. It’s insightful and provides detailed explanation on answer analysis. Would be great if there were more resources supplied in the purchased pa... See more

Company replied

Rated 4 out of 5 stars

Great product for your pilot and dispatcher tests. If only it had a longer validity without having to extend validity with a purchase would have been perfect.

Company replied

Rated 5 out of 5 stars

This is a really great collection of resources to prepare for any test. For me it was a Pilot cadet cognitive assessment. Plenty of tests to do over a period of time and helpful guides to read before... See more

Company replied

Rated 5 out of 5 stars

Excellent preparation material that covers exactly what you need. The interface is easy to use and the question bank is extensive. It helped me identify my weak spots so I could focus my studying wher... See more

Company replied


Company details

  1. Educational Institution

Information provided by various external sources

The leading provider of psychometric test preparation resources, in the UK and worldwide. We welcome you to visit us and learn how we can help you prepare for the test YOU need.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

496 reviews

5-star
4-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very good experience

Very courteous people. Helped me throughout my preparation joirney. Very fast reply and supportive. I used the kit for Aon test preparation and found it very relevant. I highly recommend it for anyone.

6 June 2024
Unprompted review
Rated 1 out of 5 stars

It's a total scam

It's a total scam. I'm glad I paid via PayPal. I will ask them to cancel my payment. Not only is the website not working (tests do not load), but when you fill out the form to reach customer service, this is the answer you get: Lorem Ipsum is simply dummy text for the printing and typesetting industry. Lorem Ipsum has been the industry's.
It can't get worse, can it?

6 June 2024
Unprompted review
Rated 5 out of 5 stars

SHL prep - great experience

I subscribed for the All-Inclusive SHL preparation. The tests were as advertised. They cover all sections, both the interactive and non-interactive versions, with multiple tests under each, and a wide variety of questions (from easy to very difficult) with detailed explanations. The product met, if not exceeded, my expectations.

25 May 2024
Unprompted review
Rated 1 out of 5 stars

Absolute SCAM of a website

Absolute SCAM of a website. Not only after purchasing a week-long access was I NOT ABLE to access the tests, but after haggling with customer services and eventually gaining access, there was an "error" with providing scores..... for every test.... Broken website, SCAM, avoid like the plague.

30 April 2024
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We truly apologize for any inconvenience. I can assure you we are not a scam as we have been in business since 1992.

We are unable to find you with the name Ed. We would like to help you as soon as possible so please write us at info@jobtestprep.co.uk so we can assist you promptly.

Awaiting your reply.

Best,

JobTestPrep Team

Rated 2 out of 5 stars

Total Scam

Do not buy anything from these guys. I purchased Saville Executive Aptitude Test - advertised £59 for one week - however this test was not amongst the number of tests that were eventually made available in my account. Instead i was offered to "add on" more tests - and specifically the test i needed for another £19. Even after paying this the test is STILL NOT ON MY ACCOUNT.

Updated - after contacting customer services they sorted it and added the product to my account - hence i moved rating up from one star to two stars - i cant do more as i shouldnt have contacted them to get what i paid for and it took another round of email to confirm the refund for the extra amount (£19) that i had paid.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Best Practices

Well, while I didn't pass the SHL at the first time, may be another one but i never gave up, so I insist to carry on and with the Job Test i felt more confident so still i believe that I can make it happen that's why i asked to buy the programme once more because it's really a very good tool to understand the entire assessments.

26 February 2024
Unprompted review
Rated 1 out of 5 stars

STP SJT practice - Do not waste your money

the questions and answer options seem to have been written by someone who doesn't use English as their first language so it's quite confusing and most of it doesn't make sense. I feel like I am not interpreting their answer options in the way they want so it's hard to rank them.

I personally wouldn't recommend this pack especially given how expensive it is and how badly worded it is.

13 February 2024
Unprompted review
Rated 4 out of 5 stars

Support with issues

I have purchased a STP Preppack and despite paying and having a confirmation receipt of my purchase, the package didn’t arrive in my account. After contacting them to ask for help and this issue was then resolved promptly.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent material preparing for personality test

Excellent material preparing for Personality test. I was able to read very good test guides beforehand tailored to the role I am going for, along with then really good prep tests. Very complete, as the guides give you a great understanding of where one needs to be depending on the role type. The prep tests then examine your answers and then at the end tells you where you need to soften or harden. One can simply do the prep tests again re-evaluating the answers until such time you get that right balance. So in summary they allow you to determine where you are and give you the help to get you where you need to be.

3 February 2024
Unprompted review
Rated 1 out of 5 stars

Bad. JobTestPrep appears to be fake.

JobTestPrep appears to be completely fake. Horrible service.

I just purchased Watson-Glaser Test for one week, for 39 UK pounds.
When I logged in, I was offered a completely different package (that I don't need) and I was asked to add Watson Glaser Test for 19 pounds. However, even that was not possible (I could not add it to the package).

I reached customer service through a whatsup number (it was the only contact offered). They initially responded but then went completely silent.

Horrible, scary experience. Never again.

15 January 2024
Unprompted review
Rated 1 out of 5 stars

Extremely bad

Extremely bad! I paid for a test to use for a week, and it did not show, so it was waste of money. The service support did not help at all, and I could not get my money back.

6 January 2024
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

Thank you for your review. We are sorry to hear you are not satisfied. I can assure you we answer all our customers on time. I cannot find your information with just the name Sarah. Please write to us at info@jobtestprep.co.uk so we can help you asap.

Best,

JobTestPrep Team

Rated 5 out of 5 stars

Klarna Logic Test

Used JobTestPrep to prepare for the Klarna Kattis test and whilst my assessment on the day was not exact-identical to the material, the material significantly helped me prepare.
I got 15/18 or 83% which as per the recruiter is a pass [>80%]. It is an expensive service but objectively it is hard not to fault the website.

1 November 2023
Unprompted review
Rated 2 out of 5 stars

Not worth the money and potentially misleading

I used JobTestPrep to prepare for the "People Test Logic" test, which I had to take as part of a job application.

The most generous thing I can say about the prep material is that it was 'directionally right', i.e. it contained the same general types of questions as the actual test. However, the level of difficulty and the specific types of questions were a poor match.

For example, the pattern recognition questions were much more difficult in the prep material than in the actual test. This caused me to waste a lot of time practicing and worrying unnecessarily about these types of questions, which was not helpful.

I suspect that JobTestPrep do not have access to the actual test materials. They probably find out the general types of questions from people who have taken the test, and then they clobber something together that vaguely resembles the actual test. This is definitely not worth the amount of money they charge.

21 August 2023
Unprompted review
Rated 5 out of 5 stars

Good exercises to prepare you. Responsive technical support team.

Good and very useful collection of exercises to train for the tests. Elaborated solutions give you feedback to improve.
Had a slight problem during the weekend to access the package, but technical support was responsive and I could continue with preparation.

10 December 2023
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

So happy to hear you are enjoying the practice.

Let us know if you need anything else.

Best,

JobTestPrep Team

Rated 5 out of 5 stars

I did the Deutsche Bank SJT prep…

I did the Deutsche Bank SJT prep course. The course was amazing. Almost all of the questions and situations in the test were covered. Highly recommend.

15 September 2023
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

Thank you for your feedback!

We are so happy to hear our materials helped you prepare.

Best,

JobTestPrep

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