J.ING  Reviews 795

scammers, do not buy anything from this company. been waiting for my items since 17/11/2022.

I wish I could give no star to this business. I ordered five items on December 29, 2022, I had been waiting for a month, and there were no actions on my order. I sent the first email on 01/13/2023 to them - no replies at all. On 01/18/2023, I sent another email hoping they would say at least they had worked on my order or even that my order had to cancel. Today, 03/22/2023, I tried to call them, but they asked me to leave a voicemail or email. I have tried everything I can, but I have no clothes, no money back, and no reply to J.ING. Do not treat your customers, like a fool.

SCAM. It’s been a month and a half and I still have not received my order. When I emailed customer service I was told my order is processing and I will receive and email when it is shipped. A week later and I still have not received shipping updates. I will have to dispute this charge because theyre trying to STEAL FROM THEIR CUSTOMERS!!!!! COMPLETE TRASH

I placed an order with them well over 2 months ago that still has not shipped with no updates sent out. When I contacted them (through Instagram and their customer service email), I received the same response both times (although there were many other times that they didn't respond at all). They said "I have checked and your order is processing and will be shipped. You will soon receive a shipping update email with Tracking number." That was a month ago. I still haven't received any tracking number or updates. I purchased from them once before- while sizing is all over the place (I've ordered from S to XL, very inconsistent), I can only assume something has gone downhill and they are having major issues.

DO NOT buy from them. It looks like some people got their orders but like many others, I ordered from them in Jan 2023 and never received it. As of the date of this post it's been over 2 months since I placed it. There is no phone number and the emails either came back undeliverable or were simply not answered. DO NOT buy from them - unless you want to risk having them take your money and steal from you. It's up to you if you want to take that risk.

I purchased items from Jing a week ago and I haven’t heard anything and I emailed to them. But I haven’t got any messages so far. Then I feel suspicious and I saw these bad reviews. I found out lots of people complain about this brand… I’m so sad and mad. Please don’t waste your money like me!!!

I think this website was scam because my order never shipped out, and they're still charge my money already. I try to email them but they are not working properly so I'm sure they are scammers....

I ordered last week, wihout any pre-order items. It has been a week, but no updates. I contacted them via email and wechat, but NO replies ever. I want my money back, but nothing I can do. This company is totally messed up and does NOT worth my money. NEVER order on J.ING!

I wish I could give 0 stars. Just like the other reviewers. I bought from this site multiple times and got my items then suddenly they stopped being a reputable company. I ordered from them in December 2022. I never received a shipping code, never got any responses to multiple emails I sent them. It’s extremely unprofessional. It is now March 2023. Either refund me my money or provide me with some type of status update. I’m so mad and want to take legal action because this is wrong what they are doing to us. Just give me back my money

I really like this pair of trousers. The unique green color matches well with white tops. There is an elastic band on the back, so it is still very comfortable wearing it after having a big meal and the waist becomes a little bit larger in size.

DONT BUY FROM THEM. I used to use this site all the time to order clothes. But suddenly they stopped shipping everyone’s orders and I never got a refund. They stopped posting on social media too even though they keep updating their website. If you look at their Instagram you will see tons of similar comments saying they never got their orders and that J.ing isn’t responding to their emails. I’ve been waiting 4 months with no responses to my emails or refunds. It seems like they just took the money and ran. Other reviews may be from longer ago. I used to have a fine experience with them and used them CONSTANTLY. But I will never again.

My order has never came. I made an order in January and now it’s been more than 2 months, but nothing has been shipped. Contacted them via email to ask for the progress of my order and refund if they are out of stock, but no response at all. I’ve ordered twice before and it always came within a month, but this time I’m very disappointed. There’s something wrong with the management now. The clearance sale lasts forever since Black Friday.

I got the same experience with one reviewer: My order hasn't gaven me a shipping date after 1 and half month. Also customer care doesn't respond my phone calls and emails. No communicate, no responsible.

Complete Scam. This business needs to be shut down. I never write bad reviews, but I ordered from them one time. I paid priority shipping and the order took about two months to arrive. I returned a few items, and they sent an email saying they received the return. 7 months later, dozens of emails, and still no refund. They’ll respond occasionally with b.s. excuses but it’s all a complete scam.

It's SCAMS DON'T BUY IT. review 5 star is SCAMS too. I have placed an order since the beginning of January and still have not received anything. the money is received very quickly but the order has not been sent for several months. Customers services so bad

I ordered clothes for a trip and thought that a month was enough buffer time for the products to get shipped out and arrive. It’s now been TWO MONTHS since I placed that order and they are still in “awaiting shipping” status. These items were not marked as pre-order or low stock items and I haven’t received a single update on the delay - unacceptable. Don’t waste your money here because even if you do end up with what you ordered, it will take a ridiculous amount of time for it to arrive.

I bought from j.ing before and it took about a month for my order to get here, and everything was great, BUT when I ordered this time, I never got a confirmation email. I placed my order January 27th and almost 2 months later, still nothing. I keep checking the website and all it says is "Awaiting shipment." I emailed customer service twice and still haven't gotten a response. Just really want to know what's going on.

DO NOT ORDRR FROM THIS COMPANY!! I have not received my order after two months of placing it. I have reached out to customer services 10 times and DM’ed them and they don’t respond!!!
This is a scam!! Please report this company.!!

I placed an order on Feb 20th (three weeks ago), I received an order confirmation, but they never sent a shipping confirmation and I never received my order. I emailed them a week ago, no response. Afterwards I saw a lot of 1-star reviews on this site, I was sad I didn't seem them beforehand. I ordered successfully from JING in 2020 so I thought they were legit. Now I'm alarmed to see how many 5-star reviews they are on here — they must all be scams, notice how they all have the same style of being about one item specifically? That's really deplorable, if they can't reply to customer service questions but they can send out fake reviews.

SCAM!!!!
I ordered almost a month but no update.
The customer care only said my order will come soon without any tracking or update emails.
They're scam and good reviews might be fake!