Jigpaws created a beautiful book of pictures for my sister who lost her beautiful lab Ozzy. The quality was better than I expected. It's better if you use the original photo however Jigpaws still man... See more
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Review summary
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I ordered a custom hard cover notebook from Jigpaws and couldn’t be happier! The quality is fantastic – really sturdy, beautifully made, and exactly what I was looking for. It feels premium and will... See more
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I have never ordered from Jigpaws before and I was worried that my order hadn't been acknowledged however I emailed the team who put my mind at rest and kept me updated through the process. I am just... See more
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The cushion we ordered was lovely and will help us keep cherish our memories of our beloved boy. We had an issue with the photo tile however this was promptly resolved. Excellent quality and custome... See more
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Company details
Written by the company
Create Unique Pet Gifts – Personalised Pet Photo Gifts! Simply upload one of your many pet photos and create a lovingly crafted personalised pet photo gift – jigsaws, cushions, photo tiles, journals and cards – to share with friends and family around the world. Jigpaws. Share a little piece of the family.
Contact info
United Kingdom
- support@jigpaws.com
- jigpaws.com
4.7
Excellent
118 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Jigpaws
We are glad you are pleased with your Notebook! Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
Lovely jigsaw puzzle
Lovely jigsaw puzzle , really pleased with it. Enjoying doing the puzzle, which I will frame and hang on my wall. Great service, really quick delivery.
31 August 2025
Reply from Jigpaws
That's wonderful. We think they make lovely framed pictures for your walls. Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
Reply from Jigpaws
Great to hear. The team will be pleased. Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
Fab company
Easy to order, came quick, brilliant material and great quality of picture too.. will defo use again 👍🏼
28 August 2025
Reply from Jigpaws
Great to hear. Thank you for taking the time to leave us a lovely review. Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
Great service Fast delivery
Delighted, Christmas gift for a friend so hopefully she will love it.
Lovely strong box with inner cloth bag to keep the jigsaw pieces together.
7 September 2025
Reply from Jigpaws
Thanks for the great review Jackie. We hope your Christmas gift is enjoyed. All the best, The Jigpaws Team 🐶😻🦄👍🏼
Reply from Jigpaws
Great to hear your daughter loved her gift! Thank you for your custom. Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
I’ve placed 2 orders with Jigpaws and…
I’ve placed 2 orders with Jigpaws and they definitely don’t disappoint 😀 I’m very happy with goods purchased Thank you
30 August 2025
Reply from Jigpaws
You are more than welcome. Thank you for a great review. Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
Great experience
I ordered a custom hard cover notebook from Jigpaws and couldn’t be happier! The quality is fantastic – really sturdy, beautifully made, and exactly what I was looking for. It feels premium and will definitely last. The delivery was right on time too, which made the whole experience smooth and stress-free. Highly recommend Jigpaws for anyone looking for well-crafted custom stationery!
P.s. their communication and customer support was really good and quick too!
22 August 2025
Reply from Jigpaws
Thank you for such a fabulous review. It's appreciated! Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
The quality of the image reproduction
The quality of the image reproduction. The quick delivery.
They are a reminder of the beloved dog we lost on the 20th of August. Thank you. I have told friends and family about them.
25 August 2025
Reply from Jigpaws
Thank you for taking the time to leave us a nice review. We hope they bring you some small comfort and happy memories. All the best, The Jigpaws Team
Very poor quality picture on the…
Very poor quality picture on the cushion, not like the picture uploaded
24 August 2025
Reply from Jigpaws
We are happy to have resolved your issue with a gesture of good will.
Thank you for your understanding, as we always do our best to keep the quality of uploaded images for printing, but we can only work with the file provided. While the size of the image was suitable, the image itself wasn’t the highest quality and was printed as uploaded.
That said, we completely understand your disappointment and happy you accepted our gesture of goodwill – a partial refund.
We really value your custom and hope to see you again soon.
Many thanks,
The Jigpaws Team 🐶😻🦄👍🏼
/////
Hi Mr Hamilton,
Hope you are well.
We are sorry to hear that you are not happy with the printing of your cushion.
Could you please share a photo of the cushion, so we can check it against the image you uploaded please – I have emailed you separately, so we can find a resolution for you.
Many thanks,
The Jigpaws Team 🐶😻🦄👍🏼
Great product and fair price.
14 August 2025
Reply from Jigpaws
That's great to hear. We're glad your grandparents loved their cushion. Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
Reply from Jigpaws
Thank you for such a wonderful review. Have a great day! Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
I bought a pillow to remember my sweet…
I bought a pillow to remember my sweet westie Mollie. It’s been a great comfort as it’s lovely and soft (like she was) and provides me with some comfort since she crossed the rainbow bridge.
11 August 2025
Unprompted review
Reply from Jigpaws
We're glad the cushion of Mollie has given you some comfort and we hope it brings fond memories. All the best, The Jigpaws Team 🙏
Excellent first rate company
Excellent communication with the company and a real interest by the staff always shown. The products Jigpaws make are excellent and I would recommend all they do to anyone who is looking for a good quality product and keepsake.
12 August 2025
Reply from Jigpaws
That's great to hear! The team really appreciate your custom and positive feedback. Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
Reply from Jigpaws
Fabulous… we’re so glad you love it. Many thanks, the Jigpaws Team 🐶😻🦄👍🏼
A birthday gift for my daughter.
A birthday gift for my daughter.
High quality product made of high end material. Packaging was excellent and the jigsaw was well protected.
Would definitely recommend and I’ll be ordering again soon.
28 July 2025
Reply from Jigpaws
That's great to hear. Birthday wishes to your daughter. All the best, The Jigpaws Team 🐶😻🦄👍🏼
Reply from Jigpaws
Thank you for the great review. All the best, The Jigpaws Team 🐶😻🦄👍🏼
Very prompt delivery
Very prompt delivery, excellent product too, very good value, and very good quality
27 July 2025
Reply from Jigpaws
Thank you Anne. We're glad you love your cushion. Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
Excellent personalised photo note book
Excellent personalised photo note book, great quality, speedy delivery
25 July 2025
Reply from Jigpaws
Thank you for taking the time to leave us a lovely review. Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
Excellent product
Excellent product. Very happy with my order. Was meant as a gift and the quality was great and shipped really quickly, too.
25 July 2025
Reply from Jigpaws
Great to hear. We hope your gift was well received. Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
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