JF Law Limited Reviews 

1,022
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 268 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and providing clear explanations, making the entire process feel smooth and supported. Many people highlight the exceptional customer service, noting prompt responses, regular updates, and a genuine commitment to their clients' best interests. Reviewers are often satisfied with the efficient handling of their claims, which frequently leads to successful outcomes and favorable settlements. However, some people mentioned experiencing slow communication, with delays in replies and a lack of consistent updates regarding their cases, occasionally leading to dissatisfaction.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Claim

Consumers find the claim process to be a positive experience, with many reviewers praising the informative... See more

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Response time

Users describe positive interactions with response times, highlighting clear and prompt communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 1st impressions of JF LAW and their initial interview was positive I spoke to someone there called Zozan. She was extremely helpful and explained properly everything I needed to know, I felt compl... See more

Rated 5 out of 5 stars

My claim against an airline (in-flight fall) took some time to resolve, but Stephen and the team at JFLaw made sure we were on top of the process the entire time. Very knowledgeable and diligent when... See more

Rated 5 out of 5 stars

I can’t rate JF Law highly enough especially Tracy Chick who managed my case through to closure. Her advice and management of my case were second to none and she successfully negotiated my claim throu... See more

Rated 5 out of 5 stars

Gemma who assisted my autistic son was fantastic always following up on e mails and explaining so he could understand. Gemma was always quick to respond and nothing was too much. Great service.... See more


Company details

  1. Law Firm
  2. Personal Injury Attorney

Written by the company

JF Law was established in 2014 and since then we’ve gone from strength to strength. Our speciality field is personal injury law. However, as time has gone on we’ve expanded into other key areas, such as medical negligence, data breach law, and housing disrepair. Over the years we’ve not just helped thousands of clients recover compensation, but helped them achieve justice for the wrongs they endured. This is all down to our commitment to providing you with the best legal service possible. From accidents at work and trips in the street to medical negligence and breaches of your personal data, our team is experienced and skilled in their chosen fields.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(1,022)

262 reviews in the last 12 months

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Rated 5 out of 5 stars

I had Tracy handle my claim

I had Tracy handle my claim. I was extremely nervous as I have never been through something like this before. There was alot of emotional and physical trauma related to the accident. Tracy and team guided me all the way through, it was a seamless experience from start to finish. Although there were many medical check ups and appointments I had to go to each time I was feeling down or confused Tracy would be there to help me feel more confident and give me the support I needed and correct professional guidance to give me a better understanding of the stages the claim was in. She was always just a phone call away no matter how many questions I had and continued to make me feel comfortable enough to approach them with anything I was unsure about (even questions you may feel silly to ask). They were patient and caring all the way through. And I am so pleased with the outcome. I couldn't recommend and thank JF law and Tracy Chik enough.

You have been amazing! Thanks you!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Would Highly Recommend!

I had a very complicated and unique case where I did not think I would receive anything, however Christopher .W. had worked extremely hard over the past year negotiating back-and-forth to ensure that I would win my case. I did win my case and was kept updated along the way with good communication and great customer service! I would highly recommend going with JFLaw for any claims and would specifically request Christopher .W. as his perseverance in any case is fantastic! Thank you!

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Criminal Compesation :

Criminal Compesation :

My complaint is that they failed to provide me with a satisfactory service from November 2018 until now February 2023 since J.F. Law took my claim to complete.

Jane D. ( my case worker ) J.F. Law took 8 (eight ) months to change my address from CICA ( which is criminal compensation department) doesn't now give me any updates regarding my claim , doesn't not returning my calls and when I've try to make an complaint the secretary hang up on me.

Excuses from the office when I've try to contact the J.F Law are:

your case worker is not available for the moment he will return your call ( never)
you case worker is in holiday
your case worker is in annual leave ( he had an emergency )
has an personal Illness
out for lunch

Really not happy with the services and I will not recommend J.F. Law ltd. to anyone.

23 February 2025
Unprompted review
Rated 1 out of 5 stars

I approached this team about a personal…

I approached this team about a personal issue on a no win no fee
The claim was dealt with poorly and I was told if I was not under a psychiatrist I would not be able to claim for mental trauma
The CICA made a offer within a few months
However it did not take into account my mental health because it was not addressed
On top of that they then took 25% plus fees which is a maximum charge for complex cases
Which this was not
I feel like I have lost a lot of compensation due to there assessment and the hefty fees
I have asked to speak to there complaints handler
Avoid at all cost

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I'm gretfull and thank's to JFL Team…

I'm gretfull and thank's to JFL Team they work very hard in to my injery claim case. MR CHRSTOPHER WOODBURN .He did very hard in my case . I'm so glad to thank's him my recepect. I appritiented the service l had .Meany thank's MR CHRISTOPER WOODNBURN.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

JF Law give me a position and… One of the best lawyers in London

JF Law give me a position and opportunity to get my rights. My case was complicated but I get the results that I want with help of them victory and Sharron was perfect. They do everything one by one and professionally. I have to say big thanks to them that without them never I would be able to get my results. They were so patient and followed the case and spoke with me every single step and I appreciate them lots . I strongly recommend them to all people who have complicated case , they’re really knowledgeable about low . They make me happy with their service. My pleasure to had them and I will wish all the best for them. Parang

5 February 2026
Unprompted review

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