JF Law Limited Reviews 984

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 270 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and clear communication, making the entire process straightforward and less stressful. Many highlight the exceptional customer service, noting quick responses and regular updates that kept them informed at every stage of their claims. The service provided is frequently described as efficient and supportive, with many expressing satisfaction with the positive outcomes achieved. However, some people were dissatisfied with the service, citing issues with staff changes, lack of communication, and delays in handling their cases. A few other people also felt that their cases were poorly managed, leading to negative outcomes or difficulties with their claims.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Claim

Users describe positive interactions with claim processes, often highlighting the consistent support and... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent, professional, and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the promptness in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gemma who assisted my autistic son was fantastic always following up on e mails and explaining so he could understand. Gemma was always quick to respond and nothing was too much. Great service.... See more

Rated 5 out of 5 stars

I had a really good experience with JF Law Ltd from start to finish. The whole process was explained clearly and handled smoothly, which made things a lot less stressful for me. I want to especia... See more

Rated 5 out of 5 stars

My 1st impressions of JF LAW and their initial interview was positive I spoke to someone there called Zozan. She was extremely helpful and explained properly everything I needed to know, I felt compl... See more

Rated 5 out of 5 stars

I can’t rate JF Law highly enough especially Tracy Chick who managed my case through to closure. Her advice and management of my case were second to none and she successfully negotiated my claim throu... See more


Company details

  1. Law Firm
  2. Personal Injury Attorney

Written by the company

JF Law was established in 2014 and since then we’ve gone from strength to strength. Our speciality field is personal injury law. However, as time has gone on we’ve expanded into other key areas, such as medical negligence, data breach law, and housing disrepair. Over the years we’ve not just helped thousands of clients recover compensation, but helped them achieve justice for the wrongs they endured. This is all down to our commitment to providing you with the best legal service possible. From accidents at work and trips in the street to medical negligence and breaches of your personal data, our team is experienced and skilled in their chosen fields.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

984 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spoke with a lovely consultant named… Liz Hall

I had the pleasure of speaking with a consultant named Liz Hall. I couldn’t be happier with the outstanding customer service she provided, truly one of the best staff members I’ve interacted with in a long time. Her professionalism and helpfulness made the experience exceptional.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Can't thank you enough

Can't thank you enough, and for the outcome I never actually thought I would get .
Its thanks to Jessica Stewart who has dealt with my case and kept me updated when needed.
Very polite, explained everything well .
Am glad I made the choice to go with this company.

Thank you very much , I have appreciated everything and that thank you is to Jessica Stewart from the start of my case from 2022 until now 2026 .

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Kerrie has been amazing

Kerrie has been amazing! She is great at communicating, makes you feel at ease and explains things really well. Would definitely use the solicitors again! Thank you Kerrie for all of your help!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Kerrie Deryn-Levell at JF Law Ltd

I had an excellent experience with JF Law Ltd. Kerrie Deryn-Levell handled my personal injury claim with professionalism, clarity, and care from start to finish.

She kept me updated, explained everything clearly, and made the process straightforward. I am very grateful for her efforts, assistance, and support, and I appreciate the hard work she put into bringing my claim to a successful conclusion.

I would happily recommend JF Law Ltd, and I would especially like to thank Kerrie Deryn-Levell for all her help.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Successful claim handled professionally

JF Law Ltd handled my CICA claim professionally and achieved a successful outcome. Jessica Stewart kept me informed, explained the payment timescales clearly, and the award was transferred promptly once received. I am very happy with the result and would recommend their service.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

I can’t rate JF Law highly enough…

I can’t rate JF Law highly enough especially Tracy Chick who managed my case through to closure. Her advice and management of my case were second to none and she successfully negotiated my claim through to a much satisfactory conclusion. Many thanks Tracy for all your Hard work and dedication, I certainly would not go anywhere else should I require legal services in the future

5 May 2026
Unprompted review
Rated 5 out of 5 stars

The service I received from J F Law was…

The service I received from J F Law was exemplary.

From start to finish, their handling of my personal injury claim was outstanding. They arranged for my injuries to medically assessed by an independent Doctor, who then produced a report, which was instrumental achieving a much higher settlement figure from the third party's insurers than they were willing to offer me before my claim was heard in court.

Their fees were (capped by 25% of the amount the Judge awarded me) were not unreasonable, given the amount of time and work J F Law put into my case. They are true professionals of the highest integrity, who work to extremely high standards.

I have no hesitation in recommending them to anyone seeking a Solicitor.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

CICA claim support

Very supportive and actively chased my claim without me needing to prompt or ask.
Regular check ins when needed and regular updates. Made the process so easy.
Thanks for all your support Kaylee Houghton.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

JF law firm was fantastic

JF law firm was fantastic! They helped me win my case. Daniel Taylor handled my case well and he was professional throughout. Whenever I have questions I would communicate via email and they would reply as soon as possible. I never had to do anything, Daniel’s team were remarkable. I am forever grateful for their service and winning my case.

I highly recommend JF law especially Daniel Taylor’s team.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

this company helped me out with my…

this company helped me out with my injury claim very well. they made it simple short and sweet and got the job done right and gave me all the help that i need to peruse my claim i highly recommend these solicitors

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Good solicitor

If you need a good solicitor then look no further this company has your best inters at heart. Thank you all your help.

27 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look