JF Law Limited Reviews 

1,021
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 268 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and providing clear explanations, making the entire process feel smooth and supported. Many people highlight the exceptional customer service, noting prompt responses, regular updates, and a genuine commitment to their clients' best interests. Reviewers are often satisfied with the efficient handling of their claims, which frequently leads to successful outcomes and favorable settlements. However, some people mentioned experiencing slow communication, with delays in replies and a lack of consistent updates regarding their cases, occasionally leading to dissatisfaction.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Claim

Consumers find the claim process to be a positive experience, with many reviewers praising the informative... See more

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Response time

Users describe positive interactions with response times, highlighting clear and prompt communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 1st impressions of JF LAW and their initial interview was positive I spoke to someone there called Zozan. She was extremely helpful and explained properly everything I needed to know, I felt compl... See more

Rated 5 out of 5 stars

My claim against an airline (in-flight fall) took some time to resolve, but Stephen and the team at JFLaw made sure we were on top of the process the entire time. Very knowledgeable and diligent when... See more

Rated 5 out of 5 stars

I can’t rate JF Law highly enough especially Tracy Chick who managed my case through to closure. Her advice and management of my case were second to none and she successfully negotiated my claim throu... See more

Rated 5 out of 5 stars

Gemma who assisted my autistic son was fantastic always following up on e mails and explaining so he could understand. Gemma was always quick to respond and nothing was too much. Great service.... See more


Company details

  1. Law Firm
  2. Personal Injury Attorney

Written by the company

JF Law was established in 2014 and since then we’ve gone from strength to strength. Our speciality field is personal injury law. However, as time has gone on we’ve expanded into other key areas, such as medical negligence, data breach law, and housing disrepair. Over the years we’ve not just helped thousands of clients recover compensation, but helped them achieve justice for the wrongs they endured. This is all down to our commitment to providing you with the best legal service possible. From accidents at work and trips in the street to medical negligence and breaches of your personal data, our team is experienced and skilled in their chosen fields.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(1,021)

261 reviews in the last 12 months

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Rated 5 out of 5 stars

Kerrie has been amazing

Kerrie has been amazing! She is great at communicating, makes you feel at ease and explains things really well. Would definitely use the solicitors again! Thank you Kerrie for all of your help!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Kerrie Deryn-Levell at JF Law Ltd

I had an excellent experience with JF Law Ltd. Kerrie Deryn-Levell handled my personal injury claim with professionalism, clarity, and care from start to finish.

She kept me updated, explained everything clearly, and made the process straightforward. I am very grateful for her efforts, assistance, and support, and I appreciate the hard work she put into bringing my claim to a successful conclusion.

I would happily recommend JF Law Ltd, and I would especially like to thank Kerrie Deryn-Levell for all her help.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Successful claim handled professionally

JF Law Ltd handled my CICA claim professionally and achieved a successful outcome. Jessica Stewart kept me informed, explained the payment timescales clearly, and the award was transferred promptly once received. I am very happy with the result and would recommend their service.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

I can’t rate JF Law highly enough…

I can’t rate JF Law highly enough especially Tracy Chick who managed my case through to closure. Her advice and management of my case were second to none and she successfully negotiated my claim through to a much satisfactory conclusion. Many thanks Tracy for all your Hard work and dedication, I certainly would not go anywhere else should I require legal services in the future

5 May 2026
Unprompted review
Rated 5 out of 5 stars

The service I received from J F Law was…

The service I received from J F Law was exemplary.

From start to finish, their handling of my personal injury claim was outstanding. They arranged for my injuries to medically assessed by an independent Doctor, who then produced a report, which was instrumental achieving a much higher settlement figure from the third party's insurers than they were willing to offer me before my claim was heard in court.

Their fees were (capped by 25% of the amount the Judge awarded me) were not unreasonable, given the amount of time and work J F Law put into my case. They are true professionals of the highest integrity, who work to extremely high standards.

I have no hesitation in recommending them to anyone seeking a Solicitor.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

CICA claim support

Very supportive and actively chased my claim without me needing to prompt or ask.
Regular check ins when needed and regular updates. Made the process so easy.
Thanks for all your support Kaylee Houghton.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

JF law firm was fantastic

JF law firm was fantastic! They helped me win my case. Daniel Taylor handled my case well and he was professional throughout. Whenever I have questions I would communicate via email and they would reply as soon as possible. I never had to do anything, Daniel’s team were remarkable. I am forever grateful for their service and winning my case.

I highly recommend JF law especially Daniel Taylor’s team.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

this company helped me out with my…

this company helped me out with my injury claim very well. they made it simple short and sweet and got the job done right and gave me all the help that i need to peruse my claim i highly recommend these solicitors

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Good solicitor

If you need a good solicitor then look no further this company has your best inters at heart. Thank you all your help.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Bus traffic accident claim

I was so anxious when I made the call to JF Law. It took Michelle only a moment to put me at ease, and help me set up my bus road accident claim thank you so much Michelle!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Rachel Donovan was exceptional in her…

Rachel Donovan was exceptional in her advice and understanding throughout my case and I'm so utterly grateful for her guidance throughout this stressful time.
I couldn't recommend anyone higher.
Thank you SO much Rachel!

19 April 2025
Unprompted review

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