The pendant that I receive is very beautiful. There was an error with the tracking number but the error was fixed.
Company replied
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See what reviewers are saying
Found the perfect charm for my daughter for Christmas and JT shipped it out right away. Their selection is amazing. Unfortunately, US customs lost it, but Jewellery Trove responded (on Christmas Day!)... See more
Company replied
Jewellery sent to wrong address… Only for the honesty and good nature of the occupants of this house that’s half a mile away this item could easily have gone missing This was the fault of the... See more
Company replied
2 months ago I purchased a very unique charm from Jewellery Trove. Unfortunately the charm has not arrived . I sent an email asking if they could please follow up . They sent an email back immed... See more
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Company details
Written by the company
We offer pre owned and pre loved vintage jewellery. Just like the jewelry your gran used to wear. Re-live those childhood memories with a stunning gold charm from a by gone era.
Contact info
100 Hatton Garden , EC1N 8NX, London, United Kingdom
- hello@jewellerytrove.co.uk
- jewellerytrove.co.uk
4.1
Great
31 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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It was easy to order & sort out a…
It was easy to order & sort out a refund so I could use PayPal instead.
Very helpful, friendly & efficient.
17 March 2023
Reply from The Jewellery Trove
It was a pleasure to help you Mark. Thank you for your custom. We hope to see you again in due course. Many thanks. JT.
Highly Recommended
Just bought a beautiful Tiffany gold key charm/pendant and am delighted with my purchase. The item is exactly as described. Prompt delivery. Communication with the seller was excellent - very helpful and caring. Would definitely shop with this company again.
18 January 2023
Unprompted review
Reply from The Jewellery Trove
Thank you Janet. It was a pleasure to help you. Hopefully see you again in the near future. JT.
Super
Wow my ring is perfect, speedy delivery & hubby is over the moon with it too, so pleased Iv found you,
Thank you
14 January 2023
Unprompted review
Reply from The Jewellery Trove
Thank you for this review. We are delighted that you've found a new piece of jewellery to enjoy. We look forward to welcoming you back again soon! JT.
Excellent international transaction
Excellent international transaction, very fast and reliable shippment. Nice communication, the seller seems to care about the customer. The article is exactly as described - even more beautiful. Thank you!
9 November 2022
Reply from The Jewellery Trove
Thank you for your kind review Claudia. We are delighted that a) it arrived safely and b) you are delighted with your purchase. We were happy to help you and look forward to helping you again in the near future.
Reply from The Jewellery Trove
Thank you for your service and your custom.
I recently purchased a lovely vintage…
I recently purchased a lovely vintage gold charm for my wife. It was one that reminded her of a certain period of her youth and stirred up some happy memories for her. Thank you for your help. Your photos of the product were excellent. And your service was very fast. I will be back
20 August 2022
Unprompted review
Reply from The Jewellery Trove
Thank you so much for this wonderful feedback. We're delighted we were able to help your wife. rekindle those memories. Regards, JT.
Love my ring that I received
Love my ring that I received. Fast postage and great communication of sending more pics when I wanted a closer look.
17 August 2022
Unprompted review
Reply from The Jewellery Trove
It was a pleasure to help you Emma. Enjoy your new ring. Regards, JT
I absolutely love my new charms
I absolutely love my new charms, I purchased 3 to add to my charm bracelet and I couldn’t be happier. The delivery was super fast and the communication was helpful and informative from my first question. Thanks so much jewellery trove!!
17 August 2022
Unprompted review
Reply from The Jewellery Trove
It was a pleasure to help you. Thank you for your business. Until next time!! Regards, JT
Had a great experience
Had a great experience, super fast postage, really happy with my bracelet , will definitely be coming back
17 August 2022
Unprompted review
Reply from The Jewellery Trove
That is so good to hear. Thank you for your review Coral. Regards, JT
Excellent Service and Highly Recommended.
The team at Jewellery Trove made the whole experience of purchasing a hard-to-find vintage charm pleasant and enjoyable.
My inquiries were answered very promptly with all the information and extra photos. Acquiring antique and vintage pieces online can be risky and disappointing at times but I am very pleased with their great service, helpful and informative approach.
Thank you for helping me to find the piece I had been looking for, in such a beautiful condition. I am delighted to find you who are knowledgeable and helpful.
All the best to Team JT!
15 August 2022
Unprompted review
Reply from The Jewellery Trove
Thank you so much for your kind review. It was a pleasure to help you. Looking forward to helping you acquire many more beautiful vintage pieces of jewellery in due course. Regards, JT.
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