My 4 star rating is only for customer service. My first attempt to make contact by calling on the phone wasn’t successful. I was on hold for over ten minutes. I then tried email and found that was the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really well done. The reason not a ‘5’ is the multiple and, honestly, confusing sell pitches at the end. Honestly, the 1st of the multiple sales pitches was useful, but I got somewhat confused on th... See more
This product only needs a house, as I or my husband will not hand to hook up a pressure washer (bulky & heavy) all we need to do is attach the nozzle to our existing hose and we are ready to go! I am... See more
I made a mistake when placing an order. I didn't realise it was in$USD instead of AUS$. I cancelled the order immediately as the price was nearly twice the cost in AUS$. I always use PayPal for any un... See more
Company details
Written by the company
Jetterix is a pressure washer attachment that transforms any standard garden hose into a powerful and efficient cleaning tool. Using advanced Hydro-Power Technology, it boosts water pressure without electricity, bulky equipment, or expensive machines. Designed for convenient everyday use, Jetterix helps remove dirt, grime, mold, and stains from a variety of outdoor surfaces. It is ideal for cleaning driveways, patios, decks, fences, siding, windows, cars, and outdoor furniture, helping restore surfaces to a clean, refreshed appearance with less effort. The lightweight yet durable design ensures comfortable handling and reliable long-term performance. Dual spray modes make it easy to switch between a concentrated jet for tougher cleaning tasks and a wider spray for rinsing and general washing. Compact, eco-friendly, and cost-effective, Jetterix provides a practical DIY cleaning solution for homeowners who want strong cleaning performance using the garden hose they already own.
Contact info
Lithuania
- support@jetterix.com
- jetterix.com
3.7
Average
338 reviews
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hope it works as advertised
14 May 2026
Unprompted review
Very prompt response to PayPal errors
Very prompt response to PayPal errors. Paypal website was cause of problem in that it did not allow deletion of errors regarding delivery addresses or payment details.
14 May 2026
Unprompted review
good description
14 May 2026
Unprompted review
Phony reviews; not about the actual product.
Reviews about jetterix are mostly not about the product. The two reviews that are actually about the product say that it is not a good product.
14 May 2026
Unprompted review
Reply from Jetterix
Hello David,
Thank you for your feedback.
We encourage all customers to share their feedback with us, positive or negative, so we can improve. We comply with the platform’s review guidelines, ensuring that all feedback on our profile is authentic and reliable.
If you have any questions about the product, please don't hesitate to reach out to us via email at support@jetterix.com.
Kind regards,
Matt from Jetterix
Easy to order
14 May 2026
Unprompted review
Fraudulent Company
This company operates along with Hose Hawk - selling pressure hose nozzles. If you give them your payment information, they will make unauthorized charges to your card. When you try to cancel it within an hour, they say they already shipped it- which is a lie.
The real merchant name where you will be charged under is Commerce Core UAB
14 May 2026
Unprompted review
Reply from Jetterix
Hello there,
Thank you for sharing your experience with us.
For clarity, an order is created only after checkout is completed and payment is confirmed. Any add-ons or additional units of the Jetterix, must be explicitly selected and confirmed by the customer before the order is finalized.
We want to learn more what happened with your Jetterix. As we could not locate your order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Matt from Jetterix
Too many extra offers thrown at me
Too many extra offers thrown at me. But hoping that this item will arrive quickly. Looking forward to using it.
14 May 2026
Unprompted review
Helpful people and notifications about…
Helpful people and notifications about shipping.
8 May 2026
Unprompted review
EASY LAYOUT AND EASY TO READ OVERALL
13 May 2026
Unprompted review
I goofed up Big-Time with my purchase…
I goofed up Big-Time with my purchase order. The issue was resolved to my Total Satisfaction. Thumbs Up to ya, mates!
13 May 2026
Unprompted review
Fast ordering
13 May 2026
Unprompted review
Not happy
I’ve already had a bad start to ordering this product. Did not say it was US dollars and ordered it thinking it was 59.99 Au. Charged $120 US dollars. Sent their customer support an email to cancel within 5 mins of ordering but they said it’s too late parcel already processed! Unbelievable. No choice but to advise my bank to dispute the transaction and get refund. A pain as now have to wait for new credit card issue so they don’t charge my card again as I see others have been multi charged here. Dodgy company by the sounds of all these bad reviews ☹️ not ordering again online it’s just not worth the trouble as there are so many scammers like this one. I see a lot of people say the product is rubbish too. What a waste of my hard earned money!
12 May 2026
Unprompted review
Reply from Jetterix
Hello Victoria,
Thank you for your feedback.
All charges, including currency (which varies depending on the region you are ordering from) and shipping, are displayed before an order is finalized. Additionally, our shipping system is partially automated to ensure that orders are dispatched as quickly as possible, which unfortunately means we are unable to intervene once an order has already been shipped.
Now, we would like the opportunity to review your order and address any concerns you may have. We have assigned an agent to assist you accordingly.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Matt from Jetterix
Product Does Not Meet Advertising Claims
I ordered one Jetterix but the price on the invoice was raised $10 for the warranty. The product shipped from China in an envelope. I tested it and found the pressure to not be what was advertised. When I asked to return the item for a refund, I was told that if had to be unused and in the original packaging. I explained that I had to cut open the shipping envelope and test the item to determine whether it matched the advertised claims. They offered a 25% refund if I kept the item. I declined, and they upped the offer to 45%. I again declined. The offer was increased to 70% and I would not have to pay return shipping. I accepted this since it was around the break even point. I can use the Jetterix to wash the car, but it is useless for cleaning concrete.
10 May 2026
Unprompted review
Reply from Jetterix
Hello there,
Thank you for taking the time to share your experience with your Jetterix purchase.
We appreciate your detailed feedback regarding the product performance and the resolution process. Your input is valuable and will help us continue improving our products and services.
We’re glad that the situation was resolved. If you have any further questions or need assistance in the future, please feel free to reach out.
Best regards,
Matt from Jetterix
Pressurizer not compatible with standard hose in the U.S.
I received a pressurizer in the U.S. and it isn't compatible with U.S. hoses as the pressurizer as a male connector and so does the typical U.S. hose. I know I might be able to buy something at the hardware store that might make the item work, but I don't think I should have to do that as the product should be compatible with hoses in the markets it is sold to.
12 May 2026
Unprompted review
Reply from Jetterix
Hello Kelly,
Thank you for sharing your feedback, and we're saddened to hear that Jetterix didn't meet your expectations.
Your concerns regarding the product are important to us, and we want to learn more about your experience with Jetterix. To address it, we have assigned an agent to review your case. Please keep an eye on your inbox for further assistance.
Best regards,
Matt from Jetterix
When I wrote to the company they…
When I wrote to the company they responded quickly. I very much appreciated that. That is good customer service.
May 25th: I ordered this on May 5th and still not have received it. They are saying to track it. In doing so, it is going all across the World just not to me. I requested my refund.
8 May 2026
Unprompted review
Easy to order.
12 May 2026
Unprompted review
Nothing at all.
12 May 2026
Unprompted review
Reply from Jetterix
Hello Frank,
Thank you or your feedback.
Our record shows that you contacted us regarding your Jetterix order in the meantime, and an agent has already replied to your request.
We've assigned an agent to overview you case and make sure that everything goes smoothly from here.
Best regards,
Matt from Jetterix
Ordered one item and they charged me 5…
Ordered one item and they charged me 5 times on my bank account through PayPal. Then they charged my Visa card twice. I had to go the my bank to change my card so they don't keep billing me. I don't recommend purchasing anything on their website. BUYER BEWARE!! Don't let what happened to me happen to you.
10 May 2026
Unprompted review
Reply from Jetterix
UPDATE
Hi there,
Thank you for providing your information.
We have successfully located your order, and one of our support specialists is currently reviewing your case to ensure a prompt resolution. We appreciate your patience and will be in touch with an update shortly.
______________________
Hello there,
Thank you for sharing your feedback with us.
For transparency, no upgrades or add-ons are ever added automatically to any order. All product selections must be actively chosen and authorized by the customer before checkout is completed.
We want to learn more what happened with your Jetterix. As we could not locate your order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Matt from Jetterix
Contact with service is good
Contact with service is good. Sorry but the product don't works good for me. I
The product is not powerful enough after adjusting to a hard jet.
I'm waiting for een good proces. Thank you for service.
11 May 2026
Unprompted review
Customer service was good
Customer service was good. Had to wait on hold for someone time
12 May 2026
Unprompted review
Reply from Jetterix
Hello there,
Thank you for sharing your experience. We’re glad to hear that our customer service met your needs.
We also appreciate your patience while waiting on hold, and we will continue working to make our support process as efficient as possible.
If you need any further assistance, please don’t hesitate to reach out.
Best regards,
Matt from Jetterix
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.