My 4 star rating is only for customer service. My first attempt to make contact by calling on the phone wasn’t successful. I was on hold for over ten minutes. I then tried email and found that was the... See more
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Really well done. The reason not a ‘5’ is the multiple and, honestly, confusing sell pitches at the end. Honestly, the 1st of the multiple sales pitches was useful, but I got somewhat confused on th... See more
This product only needs a house, as I or my husband will not hand to hook up a pressure washer (bulky & heavy) all we need to do is attach the nozzle to our existing hose and we are ready to go! I am... See more
I made a mistake when placing an order. I didn't realise it was in$USD instead of AUS$. I cancelled the order immediately as the price was nearly twice the cost in AUS$. I always use PayPal for any un... See more
Company details
Written by the company
Jetterix is a pressure washer attachment that transforms any standard garden hose into a powerful and efficient cleaning tool. Using advanced Hydro-Power Technology, it boosts water pressure without electricity, bulky equipment, or expensive machines. Designed for convenient everyday use, Jetterix helps remove dirt, grime, mold, and stains from a variety of outdoor surfaces. It is ideal for cleaning driveways, patios, decks, fences, siding, windows, cars, and outdoor furniture, helping restore surfaces to a clean, refreshed appearance with less effort. The lightweight yet durable design ensures comfortable handling and reliable long-term performance. Dual spray modes make it easy to switch between a concentrated jet for tougher cleaning tasks and a wider spray for rinsing and general washing. Compact, eco-friendly, and cost-effective, Jetterix provides a practical DIY cleaning solution for homeowners who want strong cleaning performance using the garden hose they already own.
Contact info
Lithuania
- support@jetterix.com
- jetterix.com
3.7
Average
337 reviews
Replied to 83% of negative reviews
Typically replies within 1 week
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Satisfied
Ordering was easy - hopefully receiving the product is as easy
12 May 2026
Unprompted review
Fast and easy to order.
12 May 2026
Unprompted review
The instructions were easy to follow
The instructions were easy to follow. Nicely laid out website. Looks a good product and certainly will be well used.
12 May 2026
Unprompted review
Received quick and effective response…
Received quick and effective response from customer support
8 May 2026
Unprompted review
Did I order an additional device at…
Did I order an additional device at $31+. I'm confused.
11 May 2026
Unprompted review
Ordered one nozzle and was billed for 5…
Ordered one nozzle and was billed for 5 plus guarantees after bank alert I contacted Jetterix within 2hrs asking to cancel but told order already dispatched.After many emails no progress. Their Phone number not available
4 May 2026
Unprompted review
Reply from Jetterix
Hello Valerie,
Thank you for sharing your feedback with us.
For transparency, no upgrades or add-ons are ever added automatically to any order. All product selections must be actively chosen and authorized by the customer before checkout is completed.
Our record shows that you already contacted us in the meantime, and an agent has already replied to your request and offered you a solution.
If you have any further questions, please don't hesitate to get in touch with us again.
Best regards,
Matt from Jetterix
SCAM WARNING!!!
SCAM WARNING!!!
This powerjet goes under a few names. I bought mine under Jetstridex through Save Offer, Customer Star, Shop pay. When it finally arrived it was absolutely rubbish. They asked me to send it back which I had to pay to do and even though they signed to received it they will not refund me. THIS IS A COMPLETE SCAM!!! Do not buy!!!
2 March 2026
Unprompted review
Reply from Jetterix
UPDATE
Hi there,
Thank you for providing the details.
Your case has been escalated and a support agent is now reviewing the situation to ensure this is resolved promptly. We appreciate your patience and will follow up shortly.
___________________________
Hello there,
While we understand that Jetterix didn't align with your expectations, we want to clarify that we are a legitimate business. We ship real orders, and we have a clear return and refund policy in place.
We are eager to review your case in detail and assist you further. As we could not locate your Jetterix order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Matt from Jetterix
but too many offers
11 May 2026
Unprompted review
Positive experience
10 May 2026
Unprompted review
Don’t touch this product
This is totally useless.I get a better jet from my existing BandQ hose connector.
This company should be exposed for their deliberate dishonesty in cheating the public with this shoddy product,which is probably imported from the far east for pence
Don’t go near them.
They are part refunding my payment and the three items will the be binned
Disgusted
11 May 2026
Unprompted review
Reply from Jetterix
Hi John,
Thank you for sharing your experience with us.
We take comments regarding product performance and customer experience very seriously. Our return and refund process includes multiple resolution options designed to provide flexibility, including full refunds processed in line with our policy.
Your case has been forwarded to a dedicated agent, who will review the details and contact you with an update regarding your refund.
Kind regards,
Matt from Jetterix
I got item does not work want return and no complicated requirements for your side problems.. easy
I got item does not work.(order#6B818BBB8B) When I report the problem customer service reply quick same day or two. But few answers from different name makes little confused. It seems like a programed AI feedback system., not addressing any real issues. The efficiency of returning problematic products is significantly lower than Tumu's.(Temu typically confirms the return process is complete and free shipping voucher within 2 minutes of clicking on feedback or requesting a return.) I am ordered approximately 200-250 items from Temu since 2025. In particular, your 30day return period and efficiency are disproportionately low compared to Temu's 90-day period and efficiency, making customers very hesitant to reorder. I fact, warnings about my order appeared online when I placed my order at your web.
10 May 2026
Unprompted review
Placed the order and provided my credit…
Placed the order and provided my credit card information before they showed the bill. When the bill showed up on the screen, they had added a charge for the guarantee and the price shown for the product was higher than they had advertised. I call the customer service and, what I think was an AI -VICTOR- told me that the order had been placed and that the item was shipped. So, it could not be canceled. My credit card was charged within minutes after the purchase. It is now three weeks and the product is shown as not having been shipped yet! It is a scam. I will report it to the BBB since a careful read of even the 5-star reviews does not praise the product. DO NOT FALL FOR IT!
24 April 2026
Unprompted review
Reply from Jetterix
UPDATE
Hi Carlos,
Thank you for sharing your details.
Your order has been located, and a support agent is now reviewing the situation to ensure this is resolved promptly. We appreciate your patience and will follow up shortly.
____________________
Hello Carlos,
Thank you for sharing your feedback with us. We're saddened to hear about your experience.
For transparency, no upgrades or add-ons are ever added automatically to any order. All product selections must be actively chosen and authorized by the customer before checkout is completed. Additionally, our shipping system is partially automated to ensure that orders are dispatched as quickly as possible, which unfortunately means we are unable to intervene once an order has already been shipped.
Now, that said, we are eager to learn more what happened with your Jetterix order and assist you accordingly. As we could not locate your order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Matt from Jetterix
Ordering was confusing and there was no…
Ordering was confusing and there was no way to change once ordered. I emailed immediately and got a customer service person who said there was nothing to do because the product was already being shipped. It arrived almost 3 weeks later. Very poor quality materials with no instructions. No way to attach it to a hose. Appears to be a scam.
10 May 2026
Unprompted review
Reply from Jetterix
Hello there,
Thank you for your feedback.
For clarity, please note that the total amount charged depends on the quantity of product selected during the checkout. Additionally, our shipping system is partially automated to ensure that orders are dispatched as quickly as possible, which unfortunately means we are unable to intervene once an order has already been shipped.
We want to learn more what happened with your Jetterix. As we could not locate your order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Matt from Jetterix
Clunky checkout process
Clunky checkout process. Too many ‘one-time’ offers.
10 May 2026
Unprompted review
Customer service was helpful
Customer service was helpful; I talked with a real person and the wait time was minimal.
9 May 2026
Unprompted review
it was easy to navigate your site and…
it was easy to navigate your site and ordering was VERY easy
9 May 2026
Unprompted review
All the information on the product was…
All the information on the product was simple and complete.
9 May 2026
Unprompted review
Efficient salesmanship and ease of payment
The ad explained the product with both visuals and written material and the steps to place my order were clear and fast. Payment was fast and efficient.
9 May 2026
Unprompted review
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