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Rated 5 out of 5 stars

Recieved in expected time frame. Well designed frame. Had problems with motor on second use. Loud grinding noise. Will update after speaking with customer service.(update) niko, from seller sent a rep... See more

Rated 1 out of 5 stars

absolutely worst! Had the machine one month before it started to malfunction remaining on the highest speed. Jessky sent a replacement motherboard which didn't solve the problem. Let them know th... See more

Company replied

Rated 5 out of 5 stars

Fast shipping. Machine is well constructed. It is quiet. It handles very slow speeds well which is especially important in anal penetration. The duty cycle copes with long sessions without overheating... See more

Rated 5 out of 5 stars

Having searched and finally found a machine that was reasonable price and guaranteed delivery I bought and it arrived within 5 days. Open box and have assembled and will try out on Monday when house i... See more

Company details

  1. Sex Toy Store
  2. Adult Entertainment Store

Written by the company

Jessky - Buy Sex Machine and Other Adult Sex Toys 100% Safe & Discreet Delivery · Super Discreet Billing


Contact info

3.9

Great

TrustScore 4 out of 5

407 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

Use extreme caution

The company appears to be fake, shows all the signs, but you must also remember you order anything on the internet during the covid 19 outbreak, things will take longer, especially if it has to imported, i ordered my package around april 15, got it may 11th, but i still wouldnt order again from the website because of how they lack customer service

11 May 2020
Unprompted review
Rated 2 out of 5 stars

Toy is great Customer service sucks

The first time I ordered a machine was not too bad. It got here within a week and everything worked. Since I loved the machine, I figured that I would get a friend one for her birthday. This time when I ordered, it was hell. I ordered it on the 15th, it said it was awaiting payment but immediately took out the payment. On the 21st, I noticed another charge from Jessky. They took out another payment for the same machine. My friend has yet to receive her machine.

I am currently emailing the company and their excuse was 'i see, the date is not same , my firend,' I told them that two different payments were taken out on two different days. This company says they have warehouses all over the United States but I have somebody on the other end of the email who can hardly speak English, a package coming from Saudi Arabia, no number to speak directly to a customer service agent.

The only reason that I did not give this rating a single star is because when I received my machine, I loved it the machine itself.

25 April 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!!!!!

DO NOT BUY FROM THIS COMPANY! Their website claims that your order will be shipped from a warehouse located in the US and that is a LIE, the 1-3 day delivery is a LIE. In my opinion this company is a SCAM. No phone number to reach anyone and you're communicating with people in China. We placed an order on the 14th and it has yet to be shipped. After several emails, I demanded a tracking number and i finally received one and guess where its shipping from...CHINA. The tracking has no movement since it was created! Here we are 5 days later, it still hasn't been shipped. I've requested that they cancel my order and issue a refund and their response was that the order shipped. DO NOT WASTE YOUR MONEY WITH THESE THIEVES! I'm wondering if anyone on here actually received their order. I'm starting to think that the good reviews are FAKE!

24 April 2020
Jessky logo

Reply from Jessky

Hello Amber Hayden!
Thank your for your order from us, We found that you signed for the package within four days. We are very sorry to bring you a bad experience ,As stated on our website, we have overseas warehouses in the United States, Europe, Asia,Canada and other countries. We choose shipping warehouses based on customer addresses and product inventory status. But we promise that every customer can receive the package within 4 working days, free shipping , no any tax.
Best Regards
Andy

Rated 1 out of 5 stars

If I could have chosen 0 star rating I would have

If I could have chosen 0 star rating I would have.

Here is what you need to know before buying from Jessky.com

Q. When will I receive my order?

We will sent the parcel to you within 24 hours since received your payment, We ship from warehouses in United States ,United Kingdom,Canada,Australia,France,Germany. so depending on where you are located, your order will arrive in 1-4 days.
-Mine was apparently sent 3 days after I contacted them to say I’m a bit nervous after reading reviews about your business.

We offer Money-Back-in-15-Day-Service for every buyer. If you don't get the goods/items within 15 days after you pay, you can open an dispute,
we will issue full refund to you first without any excuses. However, we sincerely hope you can repay if you finally get the goods/items after 15 days.

It’s now been 19 days since my purchase and I apparently have to wait another 6 days before it gets to me providing the shipping date doesn’t get changed for a 4th time. I asked for my money back and as stated ”WITHOUT EXCUSE...” 2 days later after emails back and forth they tell me this and I quote. Which is totally telling me a lie along with a screenshot of the UPS delivery date.

“hi
i have help you push UPS,
the package will delivery soon,”

So from the time of my purchase 25 days. This is not the only things. They also state multiple warehouses in major countries. Australia being one of them. When I seen the shipping information it is being sent from Shenzhen China. My parcel is currently sitting in the cleared status after being shipped from Shenzhen China to Incheon Korea for 4 days now after it sat idol in Shenzhen China for 10 days. The parcel first arrival date was 9days after riding and payment clearing.

My details or order:
29th was ordered through website
30th Payment process
31st I emails Jessky.com
1st parcel was picked up by UPS
2nd departure, arrival and export scan by UPS
2nd - 12th delay messages
12th sent from Shenzhen CN to Incheon KR
13th package released by clearing agent
17th today and parcel is still in Incheon KRwith no updated messages or scan information. Last update on UPS tracking is from the 13th mentioned above.

I have requested a refund as per Money-Back-in-15-Day-Service and have been lied to and given excuses. It a far cry from the 1-4 day delivery promise made on the website of jersey.com. I’ve needed to contact them on several occasions and will not bore you with the stupidity of the customer service agents. All this and still my purchase hasn’t arrived to say the least and won’t apparently until the 23rd.

BE WARNED, if you purchase from jeesky.com and from other reviews here. I’m kind of not expecting my parcel to arrive at all. I ask potential buyers from Jessky.com to find an alternative as my experience is seems to be shared by many others, not to mention other customers who have not posted anything regarding their experience.

Stay safe and isolate well

T-lux

17 April 2020
Unprompted review
Jessky logo

Reply from Jessky

Dear T-lux!
Thank you for your order from us, We are very sorry to bring you a bad experience ,
could you please tell us what is your order number ? We send your parcel within 24 hours after receiving the payment. Usually you can received the package within 1-4 days. If you encounter any problems in transportation, please contact our customer service staff, we will help you solve it promptly. please tell us what is your order number or email to service@jessky.com.

Best Regards
The Jessky Team

Rated 1 out of 5 stars

It has been 2 weeks and still hasn’t…

It has been 2 weeks and still hasn’t shipped . I asked for a refund and got not response. Scammers

26 February 2020
Unprompted review
Jessky logo

Reply from Jessky

Dear Anthony Minerva!
Thank you for your order from us, We are very sorry to bring you a bad experience ,
could you please tell us what is your order number ? We send your parcel within 24 hours after receiving the payment. Usually you can received the package within 1-4 days. If you encounter any problems in transportation, please contact our customer service staff, we will help you solve it promptly. please tell us what is your order number or email to service@jessky.com.

Best Regards
The Jessky Team

Rated 2 out of 5 stars

Shipping and CS order number 20020912052240

As many others here I have not received shipping info 2 weeks after my order. I ordered on 2/7/20 and after reading reviews I contacted the company via email. I did receive a response saying they were on vacation and my order may be delayed 3 to 7 days. After the 7 days of still no shipping info I really had out again. This time I was told they had not returned from vacation and maybe I would receive my order next month!! Seriously, website says 1 to 4 day delivery and now they are saying a month? It is now 2/21/20 and I have not received any info, I did email once again but with no response this time. I wish I read these reviews before purchase. I am just hoping I at least receive my order at some point and this is all not a scam. I will update my review if I receive support or my order.

21 February 2020
Unprompted review
Rated 1 out of 5 stars

The WORST customer service. Don't order.

I have ordered twice from here now and BOTH times have had to email to ask for shipping info after paying for the express shipping option. This time has been far more painful, ordered start of the month, was told today, a full 11 days after the stated window of 'ships within 24 hours' they're on vacation and have no ETA when the item would ship? All I got were condescending 'please don't worry, just wait' replies to my emails. No useful info has been forthcoming at all. What a waste of time and money.

10 February 2020
Unprompted review
Jessky logo

Reply from Jessky

Dear Stephanie Molloy!
Thank you for your order from us, We are very sorry to bring you a bad experience ,
could you please tell us what is your order number ? We send your parcel within 24 hours after receiving the payment. Usually you can received the package within 1-4 days. If you encounter any problems in transportation, please contact our customer service staff, we will help you solve it promptly. please tell us what is your order number or email to service@jessky.com.

Best Regards
The Jessky Team

Rated 3 out of 5 stars

We liked the price and the options of…

We liked the price and the options of the sex machine. Curious to know how long it will take to be delivered, I ordered it on 01/17/2020 and haven't received it and today in 01/30/2020. Thanks

22 January 2020
Unprompted review
Rated 1 out of 5 stars

Within 30 minutes of ordering

Within 30 minutes of ordering, I tried to cancel. I sent them several emails all day due to them not having a phone number listed. I never heard back from them until over 12 hours later emailing me saying its been shipped and to keep it with a $20 dollar discount. Terrible customer service and I will refuse the package because I have emails stating that I tried to cancel several times.

16 January 2020
Unprompted review
Rated 5 out of 5 stars

I HAD BOUGHT ONE SIMILAR CALLED THE…

I HAD BOUGHT ONE SIMILAR CALLED THE DOGGY STYLE SEX MACHINE BUT WAS ALOT MORE EXPENSIVE AND I HAD TO PAY A FORTUNE FOR SHIPPING AND TAX ONCE I RECEIVED HERE IN THE UK AS IT WAS FROM AMERICA, I LOVED THE MACHINE BUT IT BROKE LAST MONTH SO BOUGHT THIS FROM YOU GUYS, MUST SAY IT'S MUCH, MUCH BETTER PRODUCT AND WE ARE SUPER HAPPY TO HAVE IT, THANKS.

15 January 2020
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service. I paid extra delivery fee for DHL to get it faster. On the website they say it will only take 1-4 days, however it’s been 4 days and still didn’t send me a tracking number. I tried to email them but got no reply. My order number is 19122809511991. Need some help. Thank you.

Dave

Update

They replied me this afternoon, but only ask me to wait for the tracking number. And I explained I'm moving my place so I cannot wait, got no reply again. Getting angry, thinking to report them.

Dave

30 December 2019
Unprompted review
Jessky logo

Reply from Jessky

Dear Jahong Shong!
We sincerely apologize your package delivery is delayed due to the Christmas holiday. we found the parcel has been sign in , did you received the parcel ? please advise.

Best Regards
The Jessky Team

Rated 5 out of 5 stars

Fast shipping

Fast shipping,when you get this bad boy out of the box you know its a good machine. it felt really weighty and not flimsy at all.

25 December 2019
Unprompted review
Rated 5 out of 5 stars

well wrapped up in the post which was a…

well wrapped up in the post which was a relief as i was paranoid the neighbours might see what i had coming. didnt take long to put together and it worked really well. not much to say except it ticked all my boxes especially for the price would defo order from you guys again thanks

25 December 2019
Unprompted review
Rated 5 out of 5 stars

DONT KNOW WHAT TO SAY OTHER THAN…

DONT KNOW WHAT TO SAY OTHER THAN OOOOOOOOOOOOH MY GOD. PLENTY OF POWER. IF YOUR GOING TO BUY I DONT THINK YOU'LL BE DISAPPOINTED. AND IF BUYING TOYS FOR IT BUY THE ONES WITH THE QUICK DISCONNECT, THE SUCTION CUP ATTACHMENT IS FINE AT LOW SPEED WITH SMALLER TOYS BUT WITH LARGER AT HIGHER SPEEDS TOYS WANNA FALL OFF.

20 December 2019
Unprompted review
Rated 5 out of 5 stars

I was worried about poor quality in…

I was worried about poor quality in this product. But I'm very happy to report that it is well built and sturdy overall. And for those of you wondering if it's quiet, at low to moderate speed it's almost SILENT! Even at full power it's not loud. Definitely safe to use with people in the next room, unless you start to scream in pleasure!

18 December 2019
Unprompted review

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