I contacted customer service to report when I received my order and it was missing a makeup brush. The rep was apologetic and said they would ship the brush. I received a package, but it was eye sh... See more
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Review summary
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I ordered the foundation because I have used it before and it is easy to apply, but I have arthritis and found it was very difficult to push the button to get it to spray. Also how about a spray bott... See more
best make up EVER ! I have tried them al from Chanel to Lancome to Clinique etc. etc. etc. Jerome Alexander by far outweighs any of the others. Just brilliant consistence, appearance and coverage.
I've been using Jerome Alexander makeup for several years and have never been disappointed. I love the coverage and the fact that it always looks fresh. I am very happy with the results.
Company details
Written by the company
💄 Makeup + Skincare 🌱 🎉 Celebrating 55+ Years of Beauty ✨ Makeup doesn't have to be expensive to work 📸 #JeromeAlexanderCosmetics
Every Woman Deserves to Feel Beautiful!
Written by the company
- Makeup doesn't have to be expensive to work.
- Jerome Alexander, the man behind the makeup, has always had women in mind when creating makeup. He believes that his biggest role in the beauty industry has always been to be an educator. Jerome has dedicated most of his career to teaching women how to look their best and enhance their beauty—without the help of a makeup artist—and instead, become their own makeup artist. Jerome Alexander will teach you everything that you need to achieve your flawless, picture-perfect look.
Free Shipping on Orders $49+
30 Day Customer Satisfaction Guarantee
If for any reason you’re not satisfied with your shipment, you are entitled to a full refund (less s&h) within 30 days of your purchase.
All Jerome Alexander products come with our 30-day, money-back satisfaction guarantee. For any questions about our products, orders, or returns, please contact Customer Service at support@jeromealexander.com.
Contact info
15820 Euclid Avenue, 91708, Chino, United States
- 1-888-886-6304
- support@jeromealexander.com
- jeromealexander.com
4.3
Excellent
10K reviews
Hasn’t replied to negative reviews
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Love the way my skin looks
Love the way my skin looks. I’m 75 and it’s hard to find the right makeup. Love your product.
10 March 2026
Love the makeup in the tube
Love the makeup in the tube. However, I received my last order and it came in a spray can. I do NOT like this makeup. It smears on the face and leaves you with a real stripped look bother face
10 March 2026
Never got the product and never got a…
Never got the product and never got a response from customer support. Dont waste your time or money. I now have to contest using my bank. Don t have time for this.
In addition they send an email asking me to rate the product when you can see by the tracking I never got it. Poor business practice
10 March 2026
I got exactly what I ordered
I got exactly what I ordered, but I ordered the wrong color because the can I had didn’t have the color on it so I guessed and I was wrong. I sent back an email asking if I could exchange it but I have not heard back.
9 March 2026
Still have not received my order!
9 March 2026
I placed an order a couple weeks ago…
I placed an order a couple weeks ago and I still haven’t gotten it yet. Normally, I love the product.
9 March 2026
Excellent spray and long lasting…
Excellent spray and long lasting foundation. Love this product!
9 March 2026
I have been trying to do a return on a…
I have been trying to do a return on a product that was wrong. Have not gotten a response from customer support on how to return and get a refund. I have sent several emails for over a week and have gotten no response.
9 March 2026
The speed that the order is processed…
The speed that the order is processed and delivered is amazing. The products are great.
9 March 2026
Great make up and fast shipping:)
9 March 2026
My experience was wonderful
My experience was wonderful! My product came on time. Boxed beautifully! As always I love the smooth texture and finish!!Thank You!!,
9 March 2026
Love it
Everything I ordered was amazing!first time trying a spray foundation so I was nervous but I love it . I did need to reorder though because I ordered the foundation a little to dark for my skin
27 February 2026
Love the product
Love the product. Really like the CC cream!! Skin feels really good 👍
27 February 2026
I love the makeup that adjusts to my…
I love the makeup that adjusts to my skin color. I’ve tried many, but this makeup stays and looks natural. Will keep using it. Shipping is timely, price is reasonable. It’s the best. Thank you.
5 March 2026
I never received the product I bought
I never received the product I bought. Says it was delivered but have not gotten it
24 February 2026
I absolutely love the air brush…
I absolutely love the air brush foundation. Been using it over a year now!
5 March 2026
Perfect makeup
The color matches my skin perfect. I'm a middle aged women and it does NOT lay in my lines, matter of fact it makes me look younger gives great appearance.
5 March 2026
Courtesy notices on upcoming shipments
I didn't recall having auto refills after my first order. While I would have accepted an offer to reorder, I think a courtesy notice that an auto shipment was coming would have been appreciated.
23 February 2026
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