Jericho Skincare ANZ Reviews 

415
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the wonderful overall quality of the natural skincare products. People genuinely appreciate the pleasant fragrances, noting that the hydrating lotions absorb easily into the skin without feeling greasy or heavy. Buyers also enjoy receiving lovely free samples with their purchases, making online shopping a convenient and satisfying endeavor. Though some customers experienced minor issues with item availability, noting that certain favorite items were discontinued or suddenly out of stock after ordering. A few consumers also mentioned packaging details, container labeling, or specific formulas not fully meeting their personal expectations.

What people talk about most

Product

Consumers find product to be positive, highlighting consistent quality, lovely scents, and suitability for... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and fast shipping times.... See more

Quality

Users describe positive interactions with quality, noting that the items feel beautiful, smell divine, and... See more

Service

Customers consistently note positive experiences with service, highlighting reliable and prompt support.... See more

Order

Reviewers mention positive feedback about order, noting that online purchasing is a breeze with an easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Jericho for my "Black Pearl" hand & nail cream which I think will stay with me forever. I enjoy cleansing & brushing my nails following up with an application of "Black Pearl" to rejuvenate... See more

Rated 5 out of 5 stars

I always give my purchases as gifts and everyone is very satisfied with their products and this last order was no different. In fact one friend asked if I could get some replacement items which I did... See more

Rated 5 out of 5 stars

Beautiful product and I was able to purchase it at half price! Website is easy to use. Online purchasing is a breeze with quick delivery and great communication. Product arrived beautifully package... See more

Rated 5 out of 5 stars

If you are wanting a papaya fragrance then DSM has a body butter cream for you. I enjoy an apricot aroma & this is accomplished with the passion fruit. A lovely cream to apply to skin after a shower.

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Cosmetics Industry
  4. Cosmetics Store

Written by the company

Jericho Skincare is an exclusive importer and distributor of the world’s most renowned Dead Sea and professional skincare brands. We proudly bring you the finest collections from Jericho Cosmetics, Mon Platin, Sea of Spa, Bio Spa, Bio Marine, Black Pearl, Alternative Plus, Gold Benefits, Snow White, Genesis Herbs, Cannabio, Skin Relief, Juman Dead Sea and more. Each brand is carefully selected for its commitment to quality, innovation, and visible skincare results. Our mission is to make luxurious, nature-based skincare accessible throughout Australia and New Zealand. By combining Dead Sea minerals, vitamins, botanical extracts, and scientifically-proven actives, our partner brands deliver solutions that hydrate, restore, and rejuvenate - from daily facial care to indulgent spa-grade treatments. All Jericho products are manufactured in ISO/GMP certified facilities. Our Philosophy: At Jericho Skincare, we believe beauty should be both natural and effective. Every product in our portfolio embodies this balance — blending the healing properties of Dead Sea minerals with modern skincare science to achieve radiant, healthy-looking skin. Our Products: From anti-ageing serums and hydrating creams to nourishing body butters and hair treatments, our brands share a passion for ethical beauty, cruelty-free formulas, and premium ingredients. Whether you’re searching for Dead Sea minerals, black caviar extract, 24-carat gold infusion, or botanical oils, Jericho Skincare ANZ connects you with authentic products designed to transform your skin. Our Promise: 100% authentic brands imported and distributed exclusively by Jericho Skincare ANZ Premium skincare, body care and hair care for all skin types Fast, reliable shipping across Australia and New Zealand Dedicated customer support and expert product guidance Experience the difference of real Dead Sea and professional cosmetic formulas - delivered exclusively for you by Jericho Skincare Australia & New Zealand.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

415 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(415)

90 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery, beautiful packaging and when I opened the box it was like Christmas with a few extra little surprises. The product is luscious and I will buy again. 😊 thanks.

25 February 2024
Rated 5 out of 5 stars

Face cream that was off and not responding

Thank you jericho for sending a whole pack of goodies to replace the cream I ordered that had gone off.

Best to keep checking your junk box in future.

Beautiful products.
Thank you!

16 February 2024
Jericho Skincare ANZ logo

Reply from Jericho Skincare ANZ

Dear Janine, we deeply apologise for not attending your request earlier, this review helped us to find out that your messages landed in spam folder. We would like to thank you for the phone conversation and giving us the opportunity to resolve the issue. Hope you are satisfied with the solution offered and will remain our happy customer.

Rated 4 out of 5 stars

Great customer care

There was one item left out of my recent order
I did email advising the error and immediately received a reply and item express posted to me with an apology.
Excellent response from Jericho.
Confident to buy from them again

19 January 2024
Rated 5 out of 5 stars

I enjoyed the specials offered

I enjoyed the specials offered, and tried more of their products because of that. I love everything i have used so far, skin care for body and face, and haircare. All of the products are high quality with lovely fragrances, they have improved the appearance and feel of my skin and hair. I would recommend their products, and think they are good value for money.

29 January 2024

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