Gym workers hardly work, some come off as quite hostile. There seems to be a gym policy to never put the AC on unless it’s over 32C. That being said upper equipment is great, legs is good but missing... See more
Company replied
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Gym workers hardly work, some come off as quite hostile. There seems to be a gym policy to never put the AC on unless it’s over 32C. That being said upper equipment is great, legs is good but missing... See more
Company replied
I like the your gymn , the reason I left before is that there were no sanitizers in the building, I sent 6 emails pointing this out but received no replies , as hands carry most germs this is a wise... See more
Company replied
Plenty of equipment and space for any kind of session, clean facilities, and very helpful staff - great value for £30/month! I haven't taken a class but have seen them in progress and they look great... See more
Company replied
Gym has plenty of equipment with enough duplicates to make it usable. Clean and easy to access. My only negative is that like many gyms these days staff appear a little cold and don’t appear to int... See more
Company replied
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10 Purdeys Way, Rochford, SS4 1NE, Southend, England, United Kingdom
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The environment and the equipment are very good, very big area.
I choose the gym because it is now open 24h.
The down side is the changing room close from 22.00 to 6.00, it is too restrictive for me

Reply from JD Gyms - Southend
Had very good vibes as soon as I walked through the door. Staff very welcoming when I visited, showed me around all aspects of the gym. Spoke about the classes that were included in the membership. The gym is very clean and each time I have been so far I have seen the cleaner. She seems very conscientious about her job and it shows. I have been to a few classes so far and intend to try more when I feel my fitness has improved. Once I have had my induction and helped by a personal trainer, of which there a many you can choose from I shall be well away using the gym equipment, of which there are many. Straight after my visit I went home and applied online and returned that evening for a Pilates class.

Reply from JD Gyms - Southend
feel really comfortable with everything and all of the member of staff, and also the services i get in JD gym is really good and i am really happy with everything

Reply from JD Gyms - Southend
In Rochford gym Essex, Great atmosphere and good gym for exercising and do super classes.. the staff is very helpful and very friendly..

Reply from JD Gyms - Southend
Really great gym and reasonable pricing.
The induction was thorough and the staff member was super friendly and welcoming. There is a great range of classes, all of which can be adapted for injuries etc.
The gym has every machine you could need as well as a great range of free weights.
Add to that it has a separate ladies only area and you've got the whole package.

Reply from JD Gyms - Southend

Reply from JD Gyms - Southend
Extensive array of machines and equipment, fantastic hands on staff, amazing personal trainers and group sessions! Claire Livermore with SX Calisthenics is the champ!

Reply from JD Gyms - Southend
Nice gym but showers could be more powerful but all in a
ll good
VERY FRIENDLY ATMOSPHERE MACHINES ALL SPOTLESS AS ARE CHANGING ROOMS HELPFUL STAFF!!RECOMMEND BY ME

Reply from JD Gyms - Southend
I have just joined the JD Gym and have to say it is really impressive. So much equipment it is always possible to manage your workput even in the busy periods.

Reply from JD Gyms - Southend
Really enjoyed it spotlessly clean everything you need yoga
Lesson was great great instructor ., Looking forward to
Next lesson .. 👍👍

Reply from JD Gyms - Southend
Really pleased with the classes but disappointed with the gym equipment, 1 of the Stair-master not working in the ladies section. It took five attempts to find a treadmill in the main gym as a lot of them had errors on them, so we're not working. Could not find any cleaning Items, yet there are signs up saying to clean things after you've used them. Feel the equipment should be checked regular to address any issues. Cleaning equipment should be made available like blue rolls, I did see hand sanitiser.
Also do not feel you should need a QR code to get out of the gym, should only be required to gain access in. I assume in an emergency this is disabled.

Reply from JD Gyms - Southend
Overcrowded environment and you can only enter into the gym once once a day.
If you enter into the gym and you forgot your bottle of water in the car and you go and get it, you will not be able to come back in except you speak to a member of staff.
You have to wait for the equipment at least 5 to 10 minutes before you can start your workout.

Reply from JD Gyms - Southend
A good selection of machines and lot of space to do my own thing too. I use thr one in Rochford, Southend On sea. The problem is it's over subscribed. I work full time so can only get there in the evening it's fully packed. Queue to use some machines. Also suggest more evening pilate/yoga classes please.

Reply from JD Gyms - Southend
JD Gyms Southend:
The staff are super friendly and helpful and it’s really nice to have the ladies only section. However it does get quite cold in there which increases the chances of pulling a muscle or developing an injury. Please turn the heating on!
…plenty of equipment for every gym user there; so no waiting about for ages.
I appreciated the dim lighting as it felt less exposed and intimidating.
The music is upbeat and modern.

Reply from JD Gyms - Southend
Very helpful staff and having no contract is good. Plenty of exercise equipment to choose from.

Reply from JD Gyms - Southend
Fantastic Gym!! The factities are amazing, never had to wait for any gym equipment and Jake the PT is brilliant would highly recommend him 👍

Reply from JD Gyms - Southend
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