JB Postle Reviews 

532
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I needed a new replacement dishwasher for my holiday let urgently. Postles arranged for speedy delivery and installation of a new dishwasher ,they took care of everything .Their service was professi... See more

Rated 5 out of 5 stars

After I ordered & paid I realised the wine fridge could not be lowered enough to fit under my worktop, so asked to cancel. Nicki went above & beyond to immediately check with the manufacturer that it... See more

Company replied

Rated 5 out of 5 stars

Thanks to Clive in North Walsham showroom for answering all our questions regarding colour match for our Bosch fridge / freezer when wanting to match a dishwasher and washing nothing was too m... See more

Company replied

Rated 5 out of 5 stars

Problem with Insurance Claim on Samsung Side by Side Fridge Freezer purchased August 2021 Warranty Policy held with RetraCare....who were very poor with provision of Service/Support. In fact D... See more

Company replied

Company details

  1. Electronics Store

Written by the company

Your local electrical Superhero in Norfolk for Sales, Spares and Service. Shop top brands Bosch, SMEG, Panasonic, Samsung, AEG, Neff online or on your High Street in Aylsham, North Walsham and Sheringham.


Contact info

4.9

Excellent

TrustScore 5 out of 5

532 reviews

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4.9

All reviews

(532)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service!

I popped into the shop in Aylsham. A young man who worked their came straight over. Answered my questions promptly, he definitely knew what he was talking about. I went online. Chose my hob, ordered it, paid. I rang to ask if I could have it as soon as possible. J B Postles of Aylsham offered to deliver it themselves. It was here the next day. Excellent Service!

27 June 2023
Rated 5 out of 5 stars

J B Postle are a Very special Family Company

A Very special Lady called Vicky made my first contact
Very Special then further telephone calls from a kind gentleman who's name unfortunately I do not know.
Am just awaiting our delivery this afternoon as I am writing this. JBP are a very special company.
Thank You

26 June 2023
Rated 5 out of 5 stars

Fridge/freezer

First class service from initial enquiry in Sheringham store to the fitting of appliance in our holiday caravan.

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

The radio I ordered was not in stock at the Sheringham store, a phone call from 'Ryan' sorted it and arranged for the Manager at Sheringham to collect it from the warehouse in Aylsham.
Very helpful and efficient, thank you!

18 April 2023
Rated 5 out of 5 stars

Christmas tree transformer .Last week I went into Postle’s

Last week I went into Postle’s, Sheringham. I was enquiring about a replacement transformer for a Christmas tree. The gentleman who served us was very polite and very helpful. Whilst Postles’ didn’t sell this particular transformer, the shop assistant went out of his way to find a replacement on Amazon. He even then printed out the link for me. He then went on to test my transformer, which was dead. I then successfully ordered my replacement on Amazon. He was so lovely 😊. Thank you x

4 April 2023
Unprompted review
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review.

Thank you also for the brilliant feedback you have given us and I know the whole Team JBP will be pleased with your review. We try our best to be as helpful as we can for our community.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Very quick service

Very quick service. Ordered in evening picked up the next day. Very helpful would highly recommend and Like to support local businesses. 5*

4 April 2023
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review and your support.

Thank you also for the brilliant feedback you have given us and I know the whole Team JBP will be pleased with your review. We try our best to carry plenty of stock so we can sort quickly.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Washing machine installation

Great service from start to finish. Easy to purchase, friendly and prompt phone call to arrange the delivery and the engineers who installed the washing machine were great.
Would highly recommend

18 March 2023
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review.

Thank you also for the brilliant feedback you have given us and I know the whole Team JBP will be pleased with your review.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

A very professional repair job was done…

A very professional repair job was done by John on our TV aerial system ,quickly and without any fuss , at a fair price.
Not to mention good humour .

6 March 2023
Unprompted review
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review.

Thank you also for the brilliant feedback you have given John he will very much appreciate it.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Very pleased with the product and…

Very pleased with the product and service.

20 February 2023
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review.

Thank you also for the brilliant feedback you have given us and I know the whole Team JBP will be pleased with your review.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Excellent in every way

Excellent advice and first class service throughout

13 February 2023
Unprompted review
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review.

Thank you also for the brilliant feedback regarding our advice and service you have given us and I know the whole Team JBP will be pleased with your review.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service, great product, can’t fault Postles.

11 February 2023
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review.

Thank you also for the brilliant feedback you have given us and I know the whole Team JBP will be pleased with your review.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Purchase of Bosch Fridge Freezer …

Paul and Ben were very helpful in fitting my fridge freezer, including having to reverse the doors, nothing was too much trouble. Prior to purchase Postles were very helpful in ensuring the fridge freezer was the right size for the fitted cabinets.

Post installation care was excellent regarding the alarm going off after installation.

For future reference it would be helpful if when installing equipment, purchasers were advised of where to find the information to register the equipment with the manufacturer for the guarantee.

25 January 2023
Unprompted review
JB Postle logo

Reply from JB Postle

Thank you Kate for your great 5* review.

Thank you also for the brilliant feedback you have given us and I know the whole Team JBP will be pleased with your review.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Postles to the rescue!

Disaster - my old washing machine finally died on Tuesday. However, a quick trip to Postals at Aylsham and, after some excellent knowledgeable advice, a new one was delivered on Thursday. What a fantastic local service. Thank you. Mrs H.

24 January 2023
Unprompted review
JB Postle logo

Reply from JB Postle

Thank you for your brilliant 5* review.

Thank you also for your great feedback about our service and I know the whole Team JBP will be really pleased with your feedback.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Excellent service and friendly staff…

Excellent service and friendly staff will definitely visit again

27 January 2023
Unprompted review
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review.

Thank you also for the brilliant feedback you have given us and I know the whole Team JBP will be pleased with your review.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Fantastic prices and fantastic service

Fantastic prices and fantastic service. Purchased 2 appliances in the last month. Our go to shop from now on!

16 December 2022
JB Postle logo

Reply from JB Postle

Thank you for your great 5 star review it is very much appreciated.

Our team will always do their best to help their customers and we thank you for shopping locally.

We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"

Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Excellent service as always by Postle's…

Excellent service as always by Postle's of Aylsham.

29 December 2022
JB Postle logo

Reply from JB Postle

Thank you for your great 5 star review it is very much appreciated.

Our team will always do their best to help their customers.

We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"

Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116

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