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Jars and Bottles Reviews 

608
•
TrustScore 5 out of 5

4.8

Packaging Supply Store
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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent range of products, finding them perfect for their needs. Many highlight the efficient service, noting the user-friendly website and clear ordering process. Reviewers frequently commend the rapid and timely delivery, often mentioning items arrived well-packed and intact. However, some customers also noted concerns regarding the delivery service, specifically mentioning issues with the contracted courier. These experiences included delays, parcels not being delivered as expected, and the need to collect items from distant locations.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and value... See more

Service

Reviewers mention positive feedback about service, with many customers expressing overall satisfaction and a... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process and the... See more

Quality

People report positive experiences with quality, consistently praising the good quality of items like jars... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought from this company jars and bottles several times. Every time they are amazing, deliver in time and great quality. I do preserve jams, pickle vegetables and prepare apple juice for winter. I a... See more

Company replied

Rated 5 out of 5 stars

I ordered 50 x 50ml bottles for our wedding favours. They arrived really quickly which was great! One was smashed in the box, likely during delivery, so I emailed customer service and got a response s... See more

Company replied

Rated 5 out of 5 stars

Extremely happy with the jars I ordered from here! They were packaged protectively, neatly AND came with a few extra lids to account for any missing - all of these things I've had problems with when b... See more

Company replied

Rated 5 out of 5 stars

The product is good, packed well and the shipping quick. I bought the jars because I thought they were UK made whereas they are Italian. So my only minor issue is that product origin is not displayed... See more

Company replied

Company details

  1. Packaging Supply Store
  2. Glass Industry
  3. Glass Manufacturer
  4. Glassware Wholesaler
  5. Packaging Company
  6. Packaging Store

About Jars and Bottles

Written by the company

The UK's largest supplier of glass jars and bottles packaging

Everything you need to package your food, drinks and cosmetics products and creations for your customers. Visit our website Contact Us

Our range

Glass Jars Glass Bottles Glass Candle Jars Glass Spirit Bottles Glass Beer Bottles Le Parfait

About us

Jars and Bottles are a leading online distributor of glass packaging, providing a range of innovative solutions for the food, drink, and cosmetics industries.

If you're a Deli Owner, Jam Maker, Sweet Seller, Bar manager, or Brewer, you're bound to need a good glass jar or glass bottle in order to supply your products and creations to your customer. As the UK's largest supplier of glass jars and bottles we have everything you need.

Our trusted network of worldwide suppliers means we can provide customers of every size with their exact requirements, without ever compromising on quality.

With volumes starting as low as 6 units jars and bottles offers a one stop shop for all types of food and drink producers.

Price include VAT, Delivery, Glass Jar/bottles and closures to fit.

Contact info

4.8

Excellent

TrustScore 5 out of 5

608 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(608)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great glass bottles at very reasonable price

Great glass bottles at very reasonable price including postage. Helpful staff ensured package arrived when needed. Will definitely order again.

25 May 2026
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Extremely happy - Recommend!

Extremely happy with the jars I ordered from here! They were packaged protectively, neatly AND came with a few extra lids to account for any missing - all of these things I've had problems with when buying from other companies. Customer service was also very fast and friendly when I thought I'd made a mistake - recommend this company very much!!!

19 May 2026
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Excellent service, great prices

Plenty of choices/options
Great prices
Free delivery
Fast delivery
Excellent service

12 May 2026
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Great service and Fast!

Great service. Quickly dispatched when needed.

22 April 2026
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery

20 April 2026
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Been using this company for around…

Been using this company for around three years and I always get a prompt service and the price and products are what keep bringing me back .

17 April 2026
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

easy to place the order

It was easy to place the order including shipping.

13 April 2026
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 3 out of 5 stars

Glass Bottles weren’t packed correctly…

Glass Bottles weren’t packed correctly - box arrived with two broken bottles.

10 April 2026
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Reply from Jars and Bottles

Thank you for your review.

We’re sorry to hear that the parcel wasn’t packaged as securely as it should have been.

We appreciate your feedback and will use it to improve our packaging moving forward.

Rated 1 out of 5 stars

Failed to deliver

Good website to order from but totally let down by their choice of courier, DPD.

It is currently 16:38 and my delivery today was scheduled to be made between 15:40 and 16:40.

But I have just had an email from DPD to say I wasn't in when they attempted delivery. Well that's a lie and the CCTV looking at our gates backs me up. So now I have to go and collect my parcel from a distant post office in two days time.

This company chose to use DPD who are a poor courier at the best of times and I am now inconvenienced and without my parcel.

15 April 2026
Unprompted review
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Reply from Jars and Bottles

Thank you for your review.

I appreciate your frustration regarding DPD delivering your parcel to a pickup location rather than directly to you. Please be assured that we acted as quickly as possible to resolve the issue once we were made aware of it, including arranging a replacement parcel for next-day delivery.

We apologise for the inconvenience caused and value your feedback.

Rated 5 out of 5 stars

Items arrived as described

Items arrived as described, undamaged and on time. What’s not to like?

21 March 2026
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

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