Almost perfect. The Lelivere fabric is 5 stars and arrived quickly considering it was coming from France. Not so happy that when I encountered an issue when placing the order (it was a bank check... See more
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Company details
- Decoration and Interior Design Store
- Blinds Shop
- Curtain Supplier and Maker
- Fabric Store
- Rug Store
- Wallpaper Store
Written by the company
We’re Jane Clayton & Company - the leading online retailer of designer wallpaper, fabric, rugs and made to measure furnishings.
Contact info
Jane Clayton & Company Retail Ltd, Paulton House, Paulton, Bristol, BS39 7SX, Bristol, United Kingdom
- 01761 404505
- team@janeclayton.com
- janeclayton.co.uk
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Excellent service from Jane Clayton and…
Excellent service from Jane Clayton and Co, the fabric was cheaper than John Lewis and Sandersons, a real bargain. It was delivered the next day, beautiful packaged. The samples I ordered came the following day quicker than I was told. I will most definitely be using them again.
The only slight let down was by UPS who delivered prior to the slot they told me.
Flexible to ordering wall paper samples
I wanted to receive some samples of "FARROW & BALL" wall paper patterns to show to a customer.
I live in Denmark, and the dealers in my country could not help me. I contacted Jane Clayton & co.
I entered their very easy and a flexible ordering system they have on the web, and after a day the samples were on their way to me in Denmark.
Great service
Prompt and efficient service
The products I ordered arrived quickly and the samples have given me a good idea of colours. Thank you for a prompt service.
Could be much better
I bought 5 rolls of Sanderson wallpaper + the recommended paste. They didn’t have the paste in stock and after some back and forth sent me an alternative but it didn’t arrive in time for my decorator to do the job (despite my specifying when that was) so I had to go out and get some that morning.
Then there was a load more back and forth about sending the replacement paste back which they eventually agreed to cover postage for.
Finally we weren’t able to finish the wallpapering within the specified 30 days return period (some prep work took longer than expected and we’re waiting for decorator to be available again) so we won’t be able to send back the excess. It’s quite pricey wallpaper so expect to be about £140 out of pocket.
To be safe I’d recommend buying from somewhere with a longer return period to avoid this risk.
Fast and reliable delivery from a great…
Fast and reliable delivery from a great choice of fabrics
The wallpaper was an excellent price
The wallpaper was an excellent price, arrived on time, and was well packaged. Very pleased with my purchase.
Wallpaper samples too small
Quick delivery but the wallpaper samples were too small to properly see the colours and pattern.
Speedy delivery
Speedy delivery of the goods I ordered in a very useful folder.
Great service’ fast delivery ‘and a…
Great service’ fast delivery ‘and a great rug
I placed an order online with a 5-8…
I placed an order online with a 5-8 delivery lead time. The company confirms an email will be sent when the items are dispatched. To date, some 11 days since I placed my order, I have yet to receive an email confirming my order has been dispatched. My decorator has now left the site and I not be able to finish the works to my house. Very disappointing experience
Good service and value. Would use again.
Good service and value. The only problem was not being informed that the wallpaper has been dispatched, which caused unnecessary anxiety with the arrival of the decorators imminent, hence one point defuction
Wallpaper and fabric samples
The sample arrived within days and was well presented in a card folder. I have successfully used this service several times for both fabric and wallpaper samples . I have also previously ordered made to measure Roman blinds which were easy to fit and of high quality.
Quick & easy
Easy ordering process, fast delivery & effective communication . Great product too.
Bought a beautiful Harlequin rug from…
Bought a beautiful Harlequin rug from Jane Clayton & Co. Excellent communication with them to ensure it didn’t arrive when we were on holiday and it arrived the day after our return. Looks terrific , very happy. Definitely recommend this company.
Absolutely gorgeous wallpaper, super customer service. Will definitely buy again.
Absolutely gorgeous wallpaper, excellent customer service. Will definitely buy again!
Beautiful wallpaper
Beautiful wallpaper. Great Variety. Fast and efficient delivery. Will buy again from them.
Shame that your bank did accepted the…
Shame that your bank did accepted the visa gold card, through the quotation number is quite costly 43pounds.
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